Where did my files go when I installed Creative Cloud

Where did my files go when I downloaded Creative Cloud.

again, the cc app doesn't move/remove/delete/uninstall any files on your desktop, or elsewhere.
in addition, your desktop folder may have been a shortcut to a folder, or the files in your desktop folder may have been shortcuts to your files.  so, search your computer (using your file search) for your missing files.  also, check your trash for your missing files.

Similar Messages

  • User with a paid CC acct, getting "Print.ai" is an unknown format' when trying to open new file. Computer was recently attacked by ransomeware and wonder if I need to re-install Creative cloud software....need help asap!!

    User with a paid CC acct, getting "Print.ai" is an unknown format' when trying to open new file. Computer was recently attacked by ransomeware and wonder if I need to re-install Creative cloud software....need help asap!!

    First, ask in the forum for the program you are using
    This forum is about the Cloud as a delivery process, not about using individual programs
    If you start at the Forums Index https://forums.adobe.com/welcome
    You will be able to select a forum for the specific Adobe product(s) you use
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  • Where are music files stored when playing a song stored in iTunes Match?

    Where are music files stored when playing a song stored in iTunes Match? Instead of clicking the cloud icon and downloading the song, I simply double click the song and it starts playing. Later, I can quite iTunes, come back and not have to wait for the song to buffer. When I go to about on my computer I am told there is 11 gigabytes of music on my computer. Where are those files stored, do they clear themeselves over time, etc...

    but then why does the FAQ state this:
    Does iTunes Match stream or download songs?
    On a computer, any songs stored in iCloud will stream over the air when played, though you can download them at any time by clicking the iCloud download button.
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  • Error 48 when installing creative cloud for desktop on mac

    hi jeff when installing creative cloud for desktop we have this problem, tried everything but no success on mac osx lion  the message that gives creative cloud for desktop app on installing is this: error code 48, a critical file/directory can't be access
    I had the app but i decided to remove it because i have logged in in other machines, the log in windows told me to close the session on the other machine, i did that, and then started the problems
    Now I'm stuck, have tried most of the solutions on the web and adobe forums and nothing works
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    Thanks so much

    Provide the relevant CC app install logs.
    Troubleshoot Creative Cloud download and install issues
    Mylenium

  • Have CC programs installed already, but when I open Creative Cloud app Manager it only shows CS6?

    Have CC programs installed already, but when I open Creative Cloud app Manager it only shows CS6?

    OK thanks - I tried that, would not let me remove the OPM.db file as in solution 2, i uninstalled CS6 versions, i uninstalled Creative Cloud desktop app and then downloaded latest and installed - however, with continual workload, I am not about to remove all Adobe software as suggested in Solution 4!  Even in the Creative Cloud app where it shows install new apps, there are only CS6 versions showing?
    I have just uninstalled creative cloud app manager again - go to download latest version and the message is - we are currently experiencing problems, please try again later.

  • Im having trouble importing mov files into premiere pro on creative cloud, have installed quicktime

    Im having trouble importing mov files into premiere pro on creative cloud, original problem was no video and only audio when I imported mov file, so I have installed quicktime after reading that may solve the problem,but now an error message reads codec missing or unavailable, any help would be appreciated

    MOV is a wrapper... what is inside the wrapper?
    Codec & Format information, with 2 links inside to read
    -read both links in reply #1 http://forums.adobe.com/thread/1270588
    Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
    http://forums.adobe.com/thread/592070?tstart=30
    For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/

  • Error code: 50 when trying to install creative cloud

    I'm getting an error code:50 when installing newest version of creative cloud. Any input on what to do or what this error is?

    Leapdaybride error 1 indicates a generic error state.  Have you utilized the steps listed in Error: "Failed to install" | Creative Cloud Desktop to reinstall the Creative Cloud Desktop application?

  • "Download Error" when Installing Creative Cloud

    How do I get past the "Download Error" message when I try to install Creative Cloud for the first time please?

    Hi Mylenium
    Thank you for your advice. Here some information about my system:
    PC Setup (I plan to soon replace it with a more powerful PC):
    Win 7 Professional + SP1 update, 32 bit operating system;
    Toshiba Portege R700, Intel Core i5 CPU, M 450 @ 2.4 GHZ;
    Memory: RAM 4GB (2.86 useable);
    HDD: 89 GB free of 454 GB;
    Network:
    Netgear N600 Wireless Dual Broadband ADSL2 + Modem Router ("N" class wireless LAN);
    Connection to PC - Ethernet Cable;
    Connection to Internet - Telstra ISP ADSL2 plan.
    Installed Adobe Software:
    Photoshop CS6;
    Lightroom 5.
    Please let me know if you need any more info.
    Regards
    Hugh

  • When installing creative cloud on osx I keep getting prompted to download a new version

    when installing creative cloud on osx I keep getting prompted to download a new version which upon trying to install prompts me to download again.  I recently used migration utility to move everything to a new box.

    Mac migration does not always work with Cloud programs
    Uninstall... run the Cleaner... Restart your computer... Reinstall
    -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
    -using the cleaner after uninstalling and before reinstalling will usually help
    -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • Our illustrator files are not showing up when uploaded to creative cloud.

    Our illustrator files are not showing up when uploaded to creative cloud. They are visible sometimes when we turn on and off the layers. Please help thanks.

    If you feel that you have enough evidence of the symptoms, use the feedback at http://www.apple.com/feedback/itunesapp.html to let Apple know. The "feedback type" of "bug report" has been removed from the iTunes feedback, so I suggest you use use "Other".
    You will not receive any feedback from them, but they do read the submissions and act upon them. It can take a while, and more than one iTunes update before the issue is resolved.

  • I installed creative cloud but cannot install apps, i.e., Acrobat ProXl says files are corrupt

    I installed creative cloud but cannot install apps, i.e., Acrobat ProXl says files are corrupt.  Each app says the same thing.

    the cc desktop app installed without error?
    if yes, what are you clicking to see that corrupt file message?

  • Whenever i try to install creative cloud a prompt appears saying " adobe quit unexpectedly, its missing or damaged download a new one.. when i do it just says the same thing! how do i fix this

    whenever i try to install creative cloud a prompt appears saying " adobe quit unexpectedly, its missing or damaged download a new one.. when i do it just says the same thing! how do i fix this

    Jprice000 what operating system are you using?  Has the Creative Cloud Desktop application worked previously?
    I would recommend utilizing the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Creative Cloud Desktop application.

  • Installed Creative Cloud on iPad Air. Problem seeing all files

    I can see only a few of my files from my Creative Cloud on my iPad.  None of my more recent files are visible.  They're all visible from my PC, but just a few old ones on my iPad, which I just installed Creative Cloud as an appliction.  Help?

    Hi,
    Are you sure you are logged into your iPad with the the correct Adobe ID which your computer is logged in as, these need to be the same. Are you confident that your iPad is fully synced? this could take time over cellular or slower wifi.
    Have you contacted customer support about this issue?
    Thanks
    Warner

  • I have instaled creative clouds, but when i open, my creative cloud shows empty window. I have reinstaled, and does not help.

    I have instaled creative clouds, but when i open, my creative cloud shows empty window. I have reinstaled, and does not help.

    follow solution 2 here, CC desktop lists applications as "Up to Date" when not installed

  • It stands cant install creative cloud for desktop  error kod 1 when i try to install creative cloud?

    What can i do?
    I have windows 8

    Hi,
    Please refer to the help document below to fix the error:
    Error: "Failed to install" | Creative Cloud Desktop
    Regards,
    Sheena

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