Where did my welcome screen go?

Where did my welcome screen go. I used to open up and it woud show all my options of what I could do with the device I have plugged in. It doesn't do that and help says...."when you open up itunes, you will get the welcome screen, hit continue" !!!
Hello, that is not what I call "help"!!!
How do I get to the welcome screen so I can click on what I want to sync onto my ipod classic.

Select the iPhone at top right of iTunes.

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Found 'em.

Where did the WELCOME TO ICHAT PAGE GO WHEN I CLICK ON THE ICON ON THE DOCK

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Hi, and welcome to Apple Discussions.
You are asking a question about Apple iChat client and this is the forum about the iChat Server. I suggest you ask your questions in this forum. http://discussions.apple.com/forum.jspa?forumID=1226
When you post messages, best not to do it all in CAPS.
Good luck with your Apple Mac.

My welcome screen used to have just my name and an icon. Now it has my name on one side and guest user on the other. where did it come from and how do I get rid of it?

My welcome screen used to have just my name and an icon. Now it has my name on one side and guest user on the other. where did it come from and how do I get rid of it?

Either you enabled the guest user, or you enabled Find My Mac, which requires there to be an active guest account for a thief to log into, so that they'll connect to the internet and allow you to locate it.

I recently did a restore to factory settings on my 2009 macbook and now im stuck on the welcome screen where u choose the country my trackpad allows me to move the arrow around but when i tap continue to choose it does nothing. someone please help

I recently restored my 2009 macbook to factory settings and now its stuck on the welcome screen where u choose your country. My trackpad allows me to move the arrow around but when I tap on it to select continue it does nothing at all. The only thing else it will allow me to do is go thru the voice over tutorial by pressing escape. Please help me fix this I need to use my computer.

Hi, teezbreezy64.
I found a couple of resources to help troubleshoot the issue you are experiencing. The first is this article named Intel-based Mac notebooks: Troubleshooting unresponsive trackpad issues found here http://support.apple.com/kb/TS1248.
Try disconnecting the MagSafe connector from the computer and check the trackpad function. If the trackpad becomes responsive again, improper grounding may be the issue.
If a two-prong AC plug is being used with the power adapter, try using the three-prong power cable that shipped with your computer and plug it into a grounded outlet.
If the issue persists, make sure the third prong is present and do not use an adapter to enable the three-prong adapter to be used in a two-prong outlet. Note that the ground in the three-prong outlet may not be connected. This is common in older homes or buildings with replaced outlets. In these situations, the three-prong power cable will not improve trackpad responsiveness.
If a grounded outlet is not available, rest your palm on the palm rest when using the trackpad. This should enable the trackpad to function properly.
If that does not resolve the issue then I recommend resetting the SMC on your computer. Here is an article on how to do that:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
Regards,
Jason H.

HT201365 When I upgraded my iPhone 4s to IOS7, I lost all my app icons. Where did they go? Interestingly they are still listed in notifications and I could play words with friends when I got a message on the home screen that it was my turn (but still no i

When I upgraded my iPhone 4s to IOS7, I lost all my app icons. Where did they go? Interestingly they are still listed in notifications and I could play words with friends when I got a message on the home screen that it was my turn (but still no icon)

Hey linfrommi,
Thanks for the question. I understand that you are having trouble locating some application after the update to iOS 7. To troubleshoot this issue, let’s reset the home screen layout of your iPhone, which should move all of your applications to the second “page”:
Reset iPhone settings - iPhone
http://help.apple.com/iphone/7/#/iph7a2a9399b
Reset Home Screen Layout: Returns the built-in apps to their original layout on the Home screen.
Thanks,
Matt M.

Please help!! I got my iPhone 4s screen fixed, now in my Photos it shows nothing, although in my memory usage it shows 10.5gb of photos, thats 2000 photos not showing up. What happened?! Where did all my photos go?!

I got my iPhone 4s screen fixed, now in my Photos it shows nothing, although in my memory usage it shows 10.5gb of photos, thats 2000 photos not showing up. What happened?! Where did all my photos go?!

WOOHOO!!! i finaly fixed the problem. Here is what to do:
Chances are if you did the same thing as me you either have
A) No album names at all for ALL your songs in your library
or
B) Have the same name for every album for ALL your songs in your library.
Here is how to fix it (yah it will take a little work but its worth getting your iPod functioning properly).
Unless you dont want to have to go and actualy set al lthe album names for every song here is what you can do:
Go through to iTunes and arange your songs by Artist name. Click the top song for your first artist, hold Shift and click the last song for that same artist (to multi select all the songs for the artist) go into get info and check the Album box. Copy the name of the artist to the Album box and hit ok.
Now when u update your ipod and go into ur Artists section the actual Artist name should show up instead of the song names.
For some reason having the same album name for all your songs messes up the organization of the iPod.
Hope this helps anyone else that is having the same problem

My iphone 4s has no itunes and a new "hard of hearing" blue screen SIRI after the 6.1.3 download. Where did it go? How do i get it back? And how can i switch back to the old gray SIRI?

Hello there,
After the 6.1.3 download, my iphone 4s has no itunes and a new hard-of-hearing blue screen SIRI after the 6.1.3 download. Where did the itunes app go? How do i get it back? And how can i switch back to the old gray SIRI?
Thanks,
lost and confused

Hello there, tonjay82.
There are some great sources of information in the following article that might help you in resolving the issue at hand:
iOS: Understanding Restrictions
http://support.apple.com/kb/ht4213
Particularly of note is the following:
You can enable and adjust Restrictions, or Parental Controls, on your device to prevent access to specific features or content on the device. Locate these settings by tapping Settings > General > Restrictions.
and
Additional Information
If your iOS device is missing a particular application or if a certain feature is not available, ensure that Restrictions are not enabled. Symptoms can include:
App missing from the Home screen (Safari, Camera, or YouTube for example)
Feature or service unavailable (Siri, Location Services, and so on)
Setting missing or grayed out (such as Mail, Contacts, and Calendar; iCloud; Twitter; FaceTime)
Important: Restrictions can also be enabled or enforced using a profile (typically installed when using the device for business or education purposes). You can check for installed profiles in Settings > General > Profiles.
Thank you for reaching out to us at Apple Communities on this issue.
Cheers,
Pedro D.

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I bought and downloaded Photoshop Elements 10 and Premiere Elements 10 for Windows 7 - 64 bit on Dec.31/11. There were no error messages in the download, although the Akamai downloader screen didn't seem to show 100% before proceeding to the next step. Everything appeared to install correctly (it's a long process!).
At first, clicking on the desktop icons or the Start Menu list would bring up the Welcome splash screen, where the broad options (Organize, Edit, New Project) were shown. However, clicking on these options had no effect at all. Eventually even the Welcome screen wouldn't appear. I checked the Windows task manager and no applications were running.
I checked the shortcut properties and noticed that there was a separate executable in the target directory (eg. existing link was to "Adobe Premiere Elements 10.exe", but there was also a file called "Adobe Premiere Elements.exe"), which did run...however, I couldn't launch the Organizer from that program, and the "Home" link to the Welcome screen didn't function either.
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There are three different programs -- Photoshop Elements (PSE) which is for editing bitmaps, Premiere Elements which is for video editing, and the PSE Organizer which is for cataloging your media.
I don't like the sound of that Akamai downloader not registering 100%.
Uninstall all the Adobe products, reboot, and download the installation package again. Check the Properties on that downloaded file and "Unblock" it if Windows has flagged it as "possibley harmful and coming from another computer" before starting the installation.
Ken

When I turn on or restart my Macbook Pro Retina 15", my entire screen flashes completely bright yellow for a few seconds and then it goes to the normal Welcome screen. How do I fix this??

Hi Everyone,
This problem just started today. When I turn on or restart my Macbook Pro Retina 15" (Mid 2012 version), my screen is light gray like normal, and then after a few seconds my entire screen flashes completely bright yellow for a few seconds, and then it goes to the normal Welcome screen (where I choose to login as myself or a guest user). This suddenly started today and has not stopped since. This keeps happening every single time I turn on or restart my computer.
Yesterday I installed all the Mavericks and other updates that were available in the App Store, so I'm wondering if this is related to that since this never happened prior to my doing those updates yesterday. When I first installed the new OS X Mavericks (10.9.3) update, it went through the whole installation process (took about 10 minutes), and then during the installation I got an error message saying that it couldn't verify my iTunes application that was on my laptop, and then my laptop finished installing the updates. Then once my laptop restarted, the App Store "Updates" section said that I had to do the whole OS X Mavericks (10.9.3) and iTunes (Version 11.2) updates all over again. So my laptop did the whole installation again (took about 10 minutes, but this time I didn't get that "iTunes error message" during the installation process).
Now, when I go to the App Store "Updates" section, it says the following under "Updates Installed in the Last 30 days":
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-OS X Update (Version 10.9.3) installed May 15, 2014
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-OS X Update (Version 10.9.3) installed May 15, 2014
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I'm wondering if this flashing bright yellow screen upon bootup is related to the fact that my laptop installed the OS X Update and the iTunes Update two times each? Or is this new problem totally unrelated? It's just that this problem started a day after these 2 updates were installed twice.
My Macbook Pro Retina 15" (Mid 2012 version) is otherwise working fine at least as of now. The only issue so far is this flashing bright yellow screen every time I turn on or restart my computer.
If anyone could please help me fix this so that my bootup screen doesn't flash completely bright yellow anymore, I would be forever grateful!
Thank you so much for reading this and for any help you can provide.
hope everyone is well,
Elaine

Hey everyone in Apple world!
I figured out how to fix the flashing yellow screen problem that I've been having on my MBP! Yessssss!!!
I found this super handy website with the golden answer: http://support.apple.com/kb/HT1379
I followed the instructions on this page and here's what I did:
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
I went through the 6 steps above twice, just to make sure I got rid of whatever stuff was holding up my bootup process. Since I did that, my MBP boots up just like normal. No flashing yellow screen anymore!!
(Note that I arrived at this solution when I first saw this page: http://support.apple.com/kb/TS2570?viewlocale=en_US)
Let me know if this works for you!
Elaine

Display the Welcome screen when Photoshop CC starts up?

I have researched and found lots of incidences where people want to keep the Welcome screen from displaying but I am want it to display and it will not.
The checkbox under Edit>Preferences>General that says "Do Not Show Welcome Screen on Launch" is unchecked. I have tried checking that box saving, then unchecking saving again and restarting Photoshop. I have tried uninstalling Photoshop twice, once saving my preferences, the second time discarding my preferences and re-installing. Still no Welcome screen at launch. I have read that there is an option under Help>Welcome... to reopen the Welcome screen. I do not see that option and believe that is on the Mac only.
By the way the Welcome screen opens/works perfectly in Illustrator CC 2014.
I am running a Windows 7 PC with the latest version of Photoshop CC 2014.
Anyone have any ideas?
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I believe you have an installation problem. Others have had problems with the Welcome Screen and I had a problem after the 15.2.2 update. Others were not able to Play the video tutorials from the welcome window. Photoshop seems to use CEPHtmlEngine.exe to display the Welcome screen. The CC 2014.2.2 update installed on my machine without a problem. CC 2014 worked and I had turned off the welcome screen. However I did not have the new Photoshop CC 2014 preference Do not show Welcome Screen on launch and when I tried to use menu Help>Welcome I received a popup error stating Photoshop could not start the plug-in because it was not signed. The way I was able to fix this problem was to download the direct CC 2014 installer and install CC 2014 on top of the CC 2014 currently insall. CC 2014 installed and was installed activated and after I used menu Help>Update to get CC 2014 up to CC 2014.2.2 all worked my Add-ons and preferences were still there. However if I start CC 2014 and immediately try to open the Welcome screen I will get the pop-up your getting Welcome Dialog not installed. But when I click OK and try menu Help>Welcome a second time it works. The new Preference Do not show Welcome Scree on launch is there and I can set it there or from the welcome screen option.

Windows 7 x32 freezing at welcome screen

Hi,
I've got an image which is currently deployed around the workplace. Recently we updated the server to ZCM 11.1 and therefore I updated the agent on the previous image, recaptured and redeployed.
I've noticed after a few weeks there are random issues occurring such as the Welcome screen freezing up. Now this did not occur on the same image, different ZCM agent version, but it is occurring now with ZCM agent 11.1. I've got all the latest updates from MS and Novell (updated Novell Client as well) but when users log into a room of 30 computers, a third of the room's computers will freeze up. Powercycling the computer and then attempting to login a second time will generally work OK.
I've gone around and logged in myself to each computer and I had a few freezing up. Eventually I got to a point where it would log in without a hitch. Two days later, staff are complaining of the computers freezing up.
I've looked through Event Viewer but did not find anything out of the ordinary. The workstations do have a DLU applied but users are set to administrators so that doesn't seem to be affecting it I don't think.
Is anyone else experiencing these issues or something similar? Any ideas on what could be causing it?

Originally Posted by psc
Looks like ZCM 11 SP2 has resolved our freezing issues. Our desktops are currently running Windows 7 x64 SP1, Novell Client 2 SP2 (IR2), ZCM 11.2 (with the ZESSERVICE present) and Sophos 10.
Good luck,
Anthony
good to hear
We have 11.1 and i experience random "logon delays" - maybe not connected to the case you described:
* happends very seldom (1 out of 20 or 30 logons)
the logon delay of ca. 30 seconds happens after succesful novell login and before windows logon takes over and shows the "[rotating circle] welcome"
it seems like a timeout with the Zen Agent. Hope i will not see it with 11.2
Markus

Where did my welcome screen go?

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