Where do broken iPhone screens go after Apple replaces them?

Was just wondering where do broken iPhone screens go after Apple replaces them
Our business buys them back from non-official iPhone repair centers but it seems Apple stores don't have the authority (for good cause) to sell to a company like ours. Regardless, I was wondering what Apple might do with them as I'm sure it's tens of thousands a week if they added up from all of their locations in just the US alone.

I always assumed they went to Apple Heaven.

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EarPods broken audio jack. Will Apple replace them?

I have the new apple ear pods with controller and mic. After about 4 months of heavy use, the audio jack has bent and broken apart. Can I get a replacement? I'm really surprised at this having used and loved apple for years.

Hi LittleNinjaMe,
It sounds like the EarPods need to be sent in for service. The webpage linked below and the excerpt from it will walk you through the process.
Apple - Support - Service Answer Center
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
How do I obtain service for my iPad accessory?
Check your service options.
If you arrange service through Apple, Apple will send you a replacement accessory including a prepaid, pre-addressed return-shipping label so you can return your defective accessory to Apple. Your replacement accessory will be new or equivalent to new in both performance and reliability.
Note: As we use a courier service, a daytime home or professional address is required; Apple cannot ship to post office boxes. Online service is not available for Smart Cover or Smart Case.
My iPad accessory is covered by Apple’s warranty. Should I expect any additional charges?
If your iPad accessory is covered by Apple’s warranty and you follow Apple’s instructions for returning your product, there should be no additional charges. However, there may be additional charges if your accessory is not eligible for warranty coverage or you do not follow Apple’s instructions for returning your product.
When you request service through Apple, Apple will place a temporary reserve on your credit card for the value of the replacement accessory. This covers damage or misuse not covered by Apple’s warranty as well as failing to return the accessory in accordance with Apple’s instructions.
This temporary authorization will expire if Apple receives your original accessory within ten (10) business days of shipping the replacement to you and if Apple confirms that your original product is eligible for warranty service.
Apple will charge you for the replacement accessory if Apple does not receive your original accessory within ten (10) days of shipping the replacement to you or if Apple receives your original accessory and determines that it is ineligible for warranty service due to damage or misuse.
-Jason

Iphone screens switches to Apple logo

This initially began occuring about about 3 weeks ago but is happening more
frequently now. When using Safari after about 15-20 minutes my iPhone screen
displays the Apple logo as though I restarted unit. I usually have to restart but there
are times when screen goes to main menu after awhile. Anyone have similar issues or
familiar with problem? It seems I am more than likely going to have to take to Apple
for repair which ***** since I will then either be without phone for awhile or have to
pay for loner. Peace and thanks

Am having the same problem. After updating to iOS 8.3, my Silver 128GB iPhone 6 Plus has been crashing to the Apple logo and the home screen resprings. Before iOS 8.3, I did not have this problem. Hopefully it's software related and Apple has a fix.

Where do the MEDIA FILES live after I import them from camera to iMovie (Mac Mini OS X 10.9.2)? I need to MOVE MEDIA FILES to external hard drive.

Where do the MEDIA FILES live after I import them from camera to iMovie (Mac Mini OS X 10.9.2)? I need to MOVE MEDIA FILES to external hard drive.

Hello bbryson68,
Thanks for using Apple Support Communities.
From your post I understand you're wanting to move iMovie project and event data to another drive. I found the following information in the iMovie help that answers your question.
Copy or move projects, events, or clips between libraries or storage devices
Connect a storage device that contains the target library to your Mac, or copy the target library to your Mac.
Choose File > Open Library, and choose an option from the submenu.You can choose from recently opened libraries, locate an existing library on your Mac, or create a new library.The selected library is opened in the Libraries list, with the first event selected and its contents displayed in the browser.
In the Libraries list, select the event that contains the item you want to move or copy.
In the browser, select the item you want to move or copy.Tip: To select multiple clips or projects in the same library, hold down the Command key as you click the items you want to select, or drag a selection rectangle around the items.
Do one of the following:
To move items between events or libraries: Drag the clip or project to another event or library.
To copy items between events or libraries: Option-drag the clip or project to another event or library by first starting to drag and then holding down the Option key as you drag.
Work with multiple libraries
http://help.apple.com/imovie/mac/10.0/#mov3fa25bae7
Take care,
Alex H.

My iPod screen cracked, can Apple replace it? iPod is still under warranty...

My iPod screen cracked, can Apple replace it? iPod is still under warranty...

lllaass wrote:
Philly_Phan,I am curious whay you said "If there is no sign of abuse,", a broken screen is almost always caused by abuse/accidental damage, and that is what the out-of-warranty exchange is for.
A broken screen is an accident but it is not abuse. However, if the owner attempts a repair him/herself, that's abuse. Although unrelated to the damage, if the device has been jailbroken, that's also abuse.

My headphones have broke for the third time will apple replace them after the third time (my warranty is still active)

my headphones have broke for the third time will apple replace them after the third time (my warranty is still active)

So i am likely to get new headphones? & yeah personally i think i do handle them with care, i have no idea how they keep messing up. Btw thank you for the reply.

Apple EarPods not working ("Gummy" holding wire to jack gone), Will Apple Replace Them?

I bought the EarPods separately from my iPhone on August 19, as the ones that came with it also broke the same way, at an apple store in Denver (where I live). They have warranty and everything, but will apple replace them under the warranty? If need more details on how they broke: the white, thick strip around the meeting point of the wire and headphone jack input came off, and first the left side stopped working then the right side.

If you have ruined two sets, I suspect it is the way you are treating them. From what you describe it sounds like undue strain is being put on the jack, like maybe you are unplugging them by pulling the wire instead of grasping the jack. Or maybe the phone is allowed to dangle from the cord.
At any rate, if they replace them, and only Apple will be the judge on this, you should pay attention to any possible undue strain you are putting one the cord.

How can i fix the button on my earpods, or will apple replace them.

the button on my earpods that came with my iphone is messed up and it was like that when i took them out of my iphone 5c box. when i plug the headphones in they activate siri and make the volume go up and down randomly, it is very anoying. if i cant fix the button will apple replace them coz they came with my brand new iphone 5c and they were broken when i took them out of the box. or is there anyway to fixthe button

If you have applecare or if your phone is still under warrinty if they are not working correctly , call apple support for your product, tell them the issue and they will send you a new set.
You can get the number from apple.com website,or google it.
PS They usually charge you 29.00 us on a credit card if they do not get they defective item back.But they will give a free shipping lable with the new ones to send the old ones back in the same package.

I just to a new iphone5s, the headphones are not working correctly. I can hear the music but I can't pause or play with the button. Will apple replace them?

I just bought a new iphone5s, the headphones are not working correctly. I can hear the music but I can't pause or play with the button. Will apple replace them?

Hi there,
It sounds like your purchased content is not transfering via a flash drive. It may be easier to re-download this contnet directly from iTunes. Take a look at the article below for mor information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
-Griff W.

Does anyone know how much it costs to replace an iPhone screen at the Apple Store?

Okay, so I got the amazing new iPhone 4S about three weeks ago and was so excited. That is until my cup slipped out of my hands this morning and landed on my phone, cracking the screen:/
Now, I love Apple products and have always advised my friends that they are a great buy, but I am really disappointed. It's not like there was a great distance between phone and cup (no more than an inch) and now I have a great big crack on my shiny new device. I havent even dropped it yet! And aren't they meant to have reinforced glass or something...?
Anyway, rant over, I was just wondering if anyone knows how much it would cost me to replace the screen at the Apple store? Ive tried to search the website but found nothing. Also I read that they replace it...? I don't want the phone replaced, I just want it fixed......

You can get an out of warranty replacement for $199.
If you want it repaired then you will need to find a third party repair facility.

IPhone screen content to Apple Display?

Whist using Safari on the Apple iPhone 3G, is it possible or is there in existence a method (a gadget/cable) to bridge/mirror iPhone screen content onto a separate display panel? Therefore making it easier to view/read Web page content and page text.
Does such a solution exist?

I would try restoring your iphone using itunes

I have cracked my iPhone 5 screen. Will apple replace it under the 1 year warranty, or is that not covered?

Will Apple replace a cracked iPhone 5 screen if the phone is under 1 year old?

That isn't covered by the warranty.
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Broken iphone screen and backing up

I broke my iphone screen, and i can't see anything. the screen is partially coming off. i never had the chance to back it up before and didn't know how to. i just tried to back it up but its telling me i need to enter in my password in order to back it up, Is there any other way to get my pictures onto my computer?

No. Frequent backups of any device that can easily be droped, broken, or damaged should have been performed. If you failed to do this, then your data are gone.

Process of getting iphone screen fixed with apple?

I want to be able to walk into apple, give them my cracked iphone screen, and have them fix it right there so i can still have a phone- is this possible? what is the process to getting it fixed?

As a general rule Apple do not repair .Take it in and Apple will exchange for an exchage unit factory refurbished
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My ipad mini is stuck on the connect to itunes screen. Will apple replace my iPad if it continues not to work?

I recieved an iPad mini as gift this past spring (2013). I tried to upate my iPad to the new iOS 7.0.4 software. It seemed work fine, but when it reboted it got stuck on the connect to itunes screen. I've connected my iPad to itunes and it does not recognize it. When I connected my iPhone 5s to itunes it recognized it immediately. Will apple replace my ipad if the connect to itunes screen doesn't go away?

The iPad doesn't need to be replaced.
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. Select "Restore iPad"...
Note: Data will be lost

Where do broken iPhone screens go after Apple replaces them?

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