Where do I cancel iCloud storage
Where do I o to cxl my upgraded iCloud storage plan?
You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - Click on 'More products and services', then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mm12eecb08e7
Similar Messages
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i Would like to cancel Icloud Storage plan , but currently Iphone spoil and Computer have done reformat unable to cancel the setting , in this case how i can cancel the Icloud Storage Plan now , pls help
To downgrade see the instructions on this page : http://support.apple.com/kb/TS4009
If you want to cancel it during the current subscription period then you will need to try contacting iCloud Support : http://www.apple.com/support/icloud/contact/ -
How to cancel iCloud storage upgrade over email with Apple?
I got an iCloud storage upgrade yesterday and would like to cancel it. I do not wish to pay every month for something I dont need. How do I cancel it over email if possible? I have an IOS 8.2. I want to downgrade to the 5 free GB. I purchased the 20 a month. I have only used 4 GB so I should be able to downgrade.
Never mind I found a page that showed me how to do it.
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How to Cancel iCloud Storage Purchase
Hi. I purchased iCloud storage a week ago, and would now like to cancel it. How do you I do that on my iPhone?
Try this - http://support.apple.com/kb/HE57.
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Cancelling ICloud storage upgrade
I purchased extra ICloud storage a few days ago and want to cancel it. Who do I contact?
When you request a downgrade, it takes effect one year after your storage upgrade was initially purchased.
However, go here & plead your case:
https://getsupport.apple.com/GetproductgroupList.action
ask for assistance. -
Cancel iCloud storage plan from 20.0 cost $ 0.99 to 5GB cost free
I Have a iPhone 5s last week but how can I cancel my iCloud storage plan from 20.0GB cost $ 0.99 to 5GB cost free
ssomeone tell me because I don't want to pay the billThis explains how to downgrade to the 5GB free plan: iCloud storage upgrades and downgrades.
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HT4847 Cancelling iCloud Storage 11 days after purchase through iTunes.
I purchased 10gb iCloud storage 11 days ago 9/9/2012 but now wish to cancel this purchase. I am having difficulty finding how to do this. Ihave been told that i can cancel before day 15 which is in 3 days time. please advise!
I purchased 10gb iCloud storage 11 days ago 9/9/2012 but now wish to cancel this purchase. I am having difficulty finding how to do this. Ihave been told that i can cancel before day 15 which is in 3 days time. please advise!
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I was billed for icloud storage that I didn't request. Has this happened to anyone else and how do I cancel this recurring subscription ?
All my apple devices indicate that I have the free 5gb subscription. I find this a bit shady for apple.All my apple devices indicate that I have the free 5gb subscription.
I'm confused. They all say they have the 5GB (free) subscription. You would not be filled for that. How were you billed for extended storage? Did you get an email? -
HT1349 How to cancel icloud storage
Hi,
I want my money back for the extra storage for Icloud! How do I cancel?
I bought the storage and everytime I try to back up it says incomplete and still deducts the storage, it doesn't work , it doest back up anything!Thank you however everytime I try to find a support number they require a serial number and icloud doesn't have a serial number nor did they put anything on the reciept they sent me for the extra storage as to how to cancel, they just said you can cancel within 15 days. Very frustrating , thier happy to take my money but sure don't make it easy to get help. I went through all the info they list online under icloud and it doesn't help either. They got me going in circles
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How to Cancel iCloud Storage Subscription
After upgrading to another 10Gb of Storage i realised that Music etc was not part of the icloud backup. How do i cancel this and go back down to 5gb
Try this - http://support.apple.com/kb/HE57.
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TS3988 How to cancel iCloud storage upgrade within 15 days
Misunderstood the whole storage thing, and want to cancel.
See Roger Wilmut1's post here: https://discussions.apple.com/thread/4491639?tstart=0.
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How to cancel icloud when i do not have ipod working anymore
How to cancel icloud storage plan when I no longer have a working ipod without spending another 90 minutes logging in and out my apple and icloud accounts with no options to cancel that I can easily find?
Hey flusteredparent,
Welcome to the Apple Support Communities! I understand that you are experiencing issues while trying to downgrade your iCloud storage plan. Do you have the iCloud for Windows application on your PC? If so, you can follow these steps to edit your storage plan:
iCloud storage upgrades and downgrades - Apple Support
https://support.apple.com/en-qa/HT201318
Windows:
Open iCloud for Windows or iCloud Control Panel.
Click Storage if you're using iCloud for Windows. If you're using an earlier version of iCloud Control Panel, click Manage.
Click Change Storage Plan.
Click Downgrade Options.
Enter your Apple ID password, then click Manage.
Choose a different plan to use when your current storage plan expires.
Click Done.
If you do not have the iCloud for Windows application or an iOS device available, please contact us for assistance in downgrading your plan:
Get help using iCloud storage - Apple Support
https://support.apple.com/en-us/HT203527
[...] If you still can't upgrade your storage, contact iCloud Support.
Thanks,
Matt M. -
How can I cancel my iCloud Storage plan?
When I upgraded my iPhone 4 to iOS 5 and it turned into a "brick" I was forced to use iCloud to backup and restore and it kept complaining that I had 5.9 gb which is over the 5.0Gb free storage provided, so I purchased an upgrade - in a dazed and confused state as my iPhone was a "brick" I must have done this twice to recover my iPhone.
Result is that I now have an additional 20Gb Storage Plan.
Nice email saying that I can cancel it within 15 days, but not where or how to do this. I spoke to Apple iPhone support who said its another division, try iTunes support website and I should be able to email and cancel - but not seen any email address.
Tried iCloud Express Lane but they want £20 for an incident ticket which is about what I paid for the 20gb Storage Plan!
Problem overall is that I use an iMac (PPC not Intel) on Mac OS 10.5.8 and although I have upgraded to iTunes 10.5, I am finding that WiFi sync or iCloud do not work unless you are on Mac OS 10.6 (needs Intel) or greater.
So I want to cancel my iCloud storage plan. Please can someone help me.Taken directly from http://help.apple.com/icloud/index.html#mmd602084a
Do any of the following:
On your iOS device’s Home screen:
Tap Settings > iCloud > Storage & Backup > Buy More Storage.
Tap Downgrade Options, then tap to put a checkmark beside your current plan.
To confirm you want to set up iCloud to renew your current storage plan when the next payment is due, tap Confirm.
On your Mac:
Choose Apple Menu > System Preferences, then click iCloud.
Click Manage, then click Buy More Storage.
Click Downgrade Options, and enter your Apple ID password.
Click to select your current plan (so that a checkmark appears), and then click Done.
On your Windows computer:
Choose Start Menu > Control Panel > “Network and Internet,” then click iCloud.
Click Manage, then click Buy More Storage.
Click Downgrade Options, and enter your Apple ID password.
Click to select your current plan (so that a checkmark appears), and then click Done. -
i do not know where/how to apply for cancellation of a recently made storage purchase and get the payback. any help for apple contact information (about icloud) is appreciated.
You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - Click on 'More products and services', then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
(If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mm12eecb08e7 ) -
How do I cancell extra storage plan on iCloud?
I want to cancell the extra storage plan on iCloud but can't seem to find where to do it. Are they trying to make it difficult to cancell because I find no place to do it om the apple site
Howdy celinafromportland,
Thanks for using the Apple Support Communities.
In order to downgrade the storage plan on your iCloud account, all you need to do is follow the directions outlined below.
Downgrade your iCloud storage plan
You can decrease the amount of storage by selecting a new plan right from your iPhone, iPad, iPod, Mac, or PC (for example, a 20 GB plan to replace a 200 GB plan). The downgrade will take effect after your current monthly or annual subscription ends.
iOS:
If you're using iOS 8, go to Settings > iCloud > Storage. If you're using an earlier version of iOS, go to Settings > iCloud > Storage & Backup.
Tap Change Storage Plan.
Tap Downgrade Options and enter your Apple ID password.
Choose a different plan to use when your current storage plan expires.
Tap Done.
OS X:
Choose Apple menu > System Preferences, then click iCloud.
Click Manage in the lower-right corner.
Click Change Storage Plan in the upper-right corner.
Click Downgrade Options.
Enter your Apple ID password, then click Manage.
Choose a different plan to use when your current storage plan expires.
Click Done.
Windows:
Open iCloud for Windows or iCloud Control Panel.
Click Storage if you're using iCloud for Windows. If you're using an earlier version of iCloud Control Panel, click Manage.
Click Change Storage Plan.
Click Downgrade Options.
Enter your Apple ID password, then click Manage.
Choose a different plan to use when your current storage plan expires.
Click Done.
iCloud storage upgrades and downgrades - Apple Support
Have a good one,
Alex H.
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