Where do I check my network connection in iTunes?
I am having trouble finding how to check my network settings in iTunes. How do I do this? I am unable to connect to the store.
Well, the answer is, you don't. iTunes does not have any functionality that will display the status of your network connection. This functionality is provided by the operating system/network adapter driver(s) on the host device, which is either your iPod, or your PC/Mac.
FWIW, there were some very severe thunderstorms in Virginia last night. Apparently those storms caused massive power outages, causing a rather large cloud network to go off-line. Services like Instagram, NetFlix, and Pinterest were affected...
Similar Messages
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'"Connection Failed" : The server "rrnas01" may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and then try again' message keeps displaying whenever I try to open any Adobe CS5 applications (except for Adobe Acrobat Pro). It displays until I click "OK" about 15-20 times or so and then will finally let my program open.
I have tried deleting files within my Library/Preferences folder and turning off/deleting login items within my system preferences as other forums suggested but nothing happened. Spending 3.5 hours on the phone with Adobe and completely uninstalling and then reinstalling the entire CS5 Master Collection didn't work either.
Also, it may be helpful to know that my programs worked fine for about three weeks then when we got internet and changed the password (the join, not the adminstrative password) with the wireless network "ScubaSteve" (which I've used with no problems at my old apartment) it started acting up. I have never seen "rrnas01" before so I don't know at all where it came from. I also installed the free 30 day trial of Suitcase Fusion 3 recently, but thinking that could also be the cause I have uninstalled it, and still no help.
Please help me! And please keep in mind I don't know all the computer lingo that a lot of the people in these forums seem to know. Thanks in advance for ny help you can give me.It may not be possible .. there is a major bug between Mountain Lion and the TC where the TC disk goes off the radar of the computer.
Lion is also affected but not as badly.
7.6.4 seems worse than earlier firmware.. so back to 7.6.1 or 7.5.2 if that is possible.
Obviously that is not a solution for a later Gen5 TC.
Reset to factory after the firmware downgrade. .use all network names that are short, no spaces and pure alphanumeric.
If the TC is the main router set the dhcp to a very short lease time.. eg 30min.. and see how it goes, or try a longer lease like 99days.
I prefer the very short lease but response has been mixed.
Use ethernet not wireless.. ethernet is always more reliable and stable than wireless.
And last .. a nightly electric timer that powers off every night at midnight for 1min.. would not be the first device we have suggested a fix that amounts to beat the unit to the punch by forcing it to reboot since it is unstable. -
On old MacBook Pro Version 10.6.8 downloaded Facetime from the Mac Store as instructed but error loging in says 'Could not sign in.Please Check your network connection and try again'.
I have follwed all these discussion fixes with DNS settings 8.8.8.8 and 8.8.4.4 and refreshing everything but nothing works.
Help!
I have also logged out of my other laptop and closed my phones Facetime.Hi KateD14!
I have an article here that addresses this sign in issue with FaceTime and may have some troubleshooting steps to help you resolve this issue:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Resolution
Try the following:
Ensure that you have an active Internet connection.
Verify that you are using a valid Apple ID at appleid.apple.com. You can also create an Apple ID or reset your password from this website. Other things you should confirm while logged into appleid.apple.com:
Confirm that the email addresse(s) for your Apple ID has been verified.
Check for miss-types of the email address
Check the spelling of the email address
Check that all letters are lower case
Make sure that special characters are correct, e.g. no commas (,) where there is supposed to be full stops (.), etc.
Note You may experience issues if your email address is associated with more than one Apple ID. If you have multiple Apple IDs, log in to appleid.apple.com with each Apple ID and confirm that each email address you wish to use for FaceTime or Messages is associated with only a single Apple ID.
Make sure the date, time, and time zone are set correctly in Data & Time preferences, in System Preferences. Tip: Enable "Set date and time automatically" in Date & Time preferences to automatically keep this information accurate.
If third-party firewall or port filtering software is installed, it needs to be configured to allow connections to apple.com, verisign.com and verisign.net. A list of ports required for using FaceTime and Messages is in Using FaceTime and iMessage behind a firewall. Please consult this article for further help configuring firewalls and Internet security software.
If your /private/etc/hosts file has been modified, make sure that it is not interfering with communications to apple.com, verisign.com or verisign.net servers. Note: Some third-party software installers may modify the /private/etc/hosts file without alerting you. Instructions about how to check and resolve issues with a /private/etc/hosts file are in the "Blocked by configuration: (Mac OS X/Windows)" section of iTunes: Advanced iTunes Store troubleshooting
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
I am trying to sign into iMessage. Error--Could not sign in. Please check your network connection and try again.
Any other thoughts, mario49?
I've no trouble connecting to or using iMessage on my iPhone or my iPad; and no trouble accessing iTunes, the iTunes Store, the (iOS) App Store from my iOS devices, the (OS X) App Store from my MBP. So, my Apple ID is still functioning just fine, thank you very much and my network connection is not an issue.
My hosts file has not been tampered with, and I'm not blocked by any firewalls--the failures occur where ever I am.
This issue has been happening only for the last 2 days, but I'm completely locked out of Messages from my MBP.
So, what's the deal? -
I have used iMessage on both my iPad and iPhone for successfully, using the same Apple ID. However since I upgraded to IOS 7.0 .4 on my iPhone recently, it has turned off iMessage. When I try to turn it back on again and login with my Apple ID, The message "could not sign in. Please check your network connection and try again" appears. I have tried again numerous times. I have tried switching off iMessage on my iPad as well then try and switch on them both back on my iPad works but my iPhone does not. Can anyone help
-Deactivate iMessage on your iPhone
- Reset phone by holding both Home and Sleep buttons for about 10 seconds until Apple logo appears.
- If you have wifi where you are, temporarily disable it.
- Activate iMessage.
Tell us what happens next. -
What do I need to do to be able to sign into imessage without getting the error to check my network connection?
Hi,
The DNS server needs an external one listed.
You should be able to access your router and it in turn should show you the ones it can "see" at the ISP end.
You can either list these or add Public ones
Some IP address are reserved for LAN networks.
These include IP starting 192.168.x.x which means you would have to have DNS database on the device that is at the 192 address.
This can mean you computer cannot resolve where the server it needs is.
The most a local device might be doing is listing the local devices and their IPs
Mac User Login.
In System Preferences > User and Groups you will see a list of all the accounts created on your Mac.
This may only be one or you may have other people you have set up accounts for.
Some people Enable the Guest account and use that for testing.
AS you can see from the pic I created and Account called "Test Account".
I Log out of "Ralph" and into the test one to actually different things now and then.
I and suggesting you create an account if you have not already done so and use the same Apple ID to set up Messages there.
This stores it's own set of .plists and the Keychain item needed.
If the app works here then it will be something within the .plists or Keychain for your normal login (mac User account) or the app will not work there either in which case a Restore of some kind will be the best option.
9:23 pm Tuesday; January 28, 2014
iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
Can not sign in. please check your network connection and try again
Since I updated my software to 7 on my iPhone 5 today, I can not sign in to iMessage of Facetime?? I get an error message that says "could not sign in. please check your network connection and try again". My network connection is fine on every other device in the house including my husbands iphone that has not been updated yet? Anyone have this happen and have any solutions? I spent an hour on the phone with apple today and they said this is happening a lot and see if it resolves itself in 24 hours? Wow - thanks...
While we all have MacBooks in this forum not all of us use FaceTime. There's a FaceTime Support Community where everybody uses FaceTime. You should also post this question there to increase your chances of getting an answer. https://discussions.apple.com/community/mac_app_store/facetime_for_mac
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I got my new iPhone 5 Last Friday. However I can not activate facetime on the new iPhone 5. All other function work well.
I used my apple ID and always get the below message " Could not sign in. Please check your network connection and try again".
My network work well. I can access internet, apple store with no issue via wi-fi or AT&T 4G. No password issue as I can use the same apple ID register other access and apple store.
I noticed that many users are complaining the facetime after upgrading to iOS6. Not sure if this is the reason?
Any one here can help on this?
ThanksFacetime is accessed through Contacts or Messages. The only place you will find anything else in is Settings, where you would activate it. There is no stand alone app for Facetime like on the iPod or iPad.
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Check the server name or IP address, check your network connection, and the
Hi,
I'm getting this error message "Check the server name or IP address, check your network connection, and then try again" when I try to access my Windows computer on my home network. I never had problems before... I don't understand why this message suddenly appeared keeping me from accessing the shared folder on my XP based computer.
ThanksHedi ® wrote:
Hi,
I'm getting this error message "Check the server name or IP address, check your network connection, and then try again"
This means that your Mac is not seeing your WinBox, either by IP address (a series of four sets of three numbers which might look something like this: 192.168.001.010) or by name (usually a SMB connection, which would look something like this: 'smb://winboxname' where 'winboxname' is the name of your WinBox).
Typically this means that you were connected by IP, and the target's IP address has changed.
when I try to access my Windows computer on my home network. I never had problems before...
You probably have DHCP enabled on your home net, and your WnBox's IP address has changed because its old lease expired. That kind of thing is why you should set up your net to either have fixed IP addresses or to reserve a specific IP for a specific machine, or you should use the smb name instead of the IP.
I don't understand why this message suddenly appeared keeping me from accessing the shared folder on my XP based computer.
See above. If you want to connect by IP address, you'll need to know the WinBox's IP. Go to your Start menu, select the 'Run' box, type 'cmd', hit Enter. You'll get the Windows terminal. In the terminal type 'ipconfig/all'. You'll see the IP address (and the MAC address, useful if you want to set up a reserved IP address). Ensure that the Mac is connecting to that IP. (enter 'smb://theIP' in the network connection box.)
If you want to connect by name, you'll need to know the WinBox's name. Right-click on 'my computer', select 'properties'. Click on the 'computer name' tab. There it is. Use 'smb://computername' in the network connection box.
Thanks -
I keep getting an error message when trying to log on to FaceTime and iMessage on my iPad mini with wifi...Could not sign in. Please check your network connection and try again. Help!
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
Cheers, Tom -
So our school lets us use Macbook Airs for the school year, and it has facetime on it. I know facetime isn't blocked because like everyone else is using it. So I decide to give it a try. I click the icon, it says enter your apple ID. I dont have one, so I click to make one, and do so. I then enter my apple ID and click next. The screen reads "People will call you using your email address. What email address would you like to use?" I enter my email address in the box below the message, and then go to my email and click the link, and sign in, thus verifying the email. I go back to the facetime window, and click next. At the top it says Verified, but when I click next it doesn't go on to the next step, it simply blacks out the next button so that I can not click it, and after a few minutes a message comes up that says "Could not verify the email address. Please check your network connection and try again."
So that is the issue, please help!!!!!
*Note-I repeat that I know it is not blocked by the school because everyone else uses it just fine.*Hello BassoonPlayer,
Since you are using one of the the school's Macbooks, it is quite possible that the time and date are not properly set on the computer that you are using. FaceTime will not work if you do not have the proper time zone set up for the location that you are in. This past week, there were a two other Macbook users I've helped by simply telling them to set the Date/Time properly. By the way, you described your problem very well, which makes it easier for us to help you. Hope this solves your problem -- if not, post back and I can suggest other remedies.
Wuz -
When I try to sign in with my Apple ID and password, it says I can not sign in. To check my network connection and try again.
I am connected to my home wifi network. Why can't I sign in??Not sure, but iAd Producer probably has nothing to do with this.
Did you try posting in a forum that discusses iPhone, or FaceTime, or networking?
I searched and this looks like the best fit : https://discussions.apple.com/community/iphone/using_iphone
-M -
Hello, I've started having an issue downloading songs and apps from iTunes to our PC which has Windows XP Professional installed. We also use Karspersky Anti-Virus and Firefox as an internet browser. Have never had this issue before, it comes up with "An unknow error has occured and downloads are stopped with an error 8003. Also says please check your network connection" We have no issue connecting to iTunes store or the network so not sure how to fix this. It is very frustrating. Have checked Windows Firewall and iTunes is an exception, can't think of anything else why it won't work.
I sounds as though you need to start again. The following article tells you how to completely remove iTunes and Quicktime. If you didn't actually install iTunes you wont find it in add/remove programs so you can't do that bit, but still delete the iTunes folder in Program Files as advised in the article.
http://docs.info.apple.com/article.html?artnum=93698
Once you have got rid of them, try installing the latest version of iTunes. There is a link to it in the article.
Itunes wont move your music for you, get iTune sgoing then ask again. -
After the update I am unable to log in to get iMessages. It says "Could not sign in. Please check your network connection and try again". My phone is connected to Wi-fi. What should I do?
Hi andrea110,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
The settings are the same for iOS 7:
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755?viewlocale=en_US
Cheers,
- Judy -
IMessage on MacBook Pro "Could not sign in. Please check your network connection and try again."
I am currently receiving this error message when trying to log in to iMessage on my MacBook Pro (Mavericks), "Could not sign in. Please check your network connection and try again."
I have never had an issue until the past few days as I have been setting up my new iPhone 5s. I used to have an iPhone 4.
When I go to the 'Messages' App., Preferences> Accounts> the iMessage account is set as "(Inactive)".
My Apple ID appears to be working fine in iCloud, the App. Store etc.
Thank you for your help.Check Enable this account in Preferences. Try logging in again.
FaceTime, Game Center, Messages: Troubleshooting sign in issues
Messages – Can’t log in
Messages - Error Processing Registration
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