Where do I enter my License key in Lightroom. I downloaded the Creative Cloud version but purchased Lightroom 5 and licenses it.
Hi,
I downloaded a trial of Lightroom from CC and loved it.
I purchased version 5 and got my license key.
Now the software from CC has expired and I can't seem to figure out how to enter my license key.
Thanks,
Pete
You can't license the creative cloud version with your serial number. The only way to license that version is with your Adobe ID and password. It will be necessary for you to uninstall that version and then download from here:
Product updates
After you install you will be able to enter your serial number. The work you have done using the creative cloud trial version will not be lost because the uninstall does not remove the catalog, nor does it do anything to the images that you have imported.
Similar Messages
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I want to start using the creative cloud programs but it has forced me to "start a trial" and looks like I need a redemption code to "license" the products on my computer for the next year. Where do I find or get this redemption code?
If you bought your subscription direct from Adobe, you should not need any codes, only your Adobe ID and password
-Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Install, update or UNinstall, and launch after installing
If you bought your subscription from some other vendor, ask that vendor for help
-Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html -
I downloaded the Creative Cloud. I went to the section of the application and did not find the program Adobe Premiere. Tell me how and where I download a trial version of this program?
Hi Dmirtiyter, I suspect that you have a windows computer and seems you have a 32 bit system and that's the only reason you are not getting a download option for Premiere Pro as its a 64 bit Program.
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I can't find where to download the creative cloud
so i started out with the free trial and then signed up for the monthly plan. I tried to open photoshop on my desktop and it kept saying my free trial was over. I uninstalled it and illustrator but couldn't download them again. It said in the creative cloud that they were already downloaded. I then uninstalled the creative cloud and now I can't find where to download it again.
Please refer to :
Creative Cloud Help | Install, update, or uninstall apps
Creative Cloud Help | Creative Cloud for desktop
https://creative.adobe.com/products/creative-cloud
This link will help you to download
Regards
Rajshree -
I have a license key for Dreamweaver, but the Creative Cloud version doesn't accept it.
I can't find a downloadable version of Dreamweaver for Mac so tried downloading the cloud version and it denied my license key. Any ideas of what to do?
To which product version or suite is your license key for?
Nancy O. -
Where do you go to download the creative cloud desktop?
I am having trouble finding the original downloads for the CC. All I see are trial downloads under programs too.
Hi Ashly,
You can download the installer for Creative Cloud from here
Creative Cloud Help | Creative Cloud for desktop
Regards
Pattie -
Where do you enter the Creative cloud editor code activation
Where do you enter the Creative cloud editor code activation?
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
Hi Can anyone please tell me from where I can download the Photoshop CS6 program I purchased a download (media less) some 2 years ago and all has been OK up to know but I am know having issues and would like to uninstall and reinstall. I have the relevant codes and activation keys but would need to be sure I can obtain the program again before I start. Thank you
Make sure you are dealing with the correct product for the serial number. If the serial number is for a full creative suite then you need to get the suite, not the individual application, and vice versa.
Unrelated to that, in case it helps, here is a link to another site. You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html -
I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
Sent from my iPhone
Begin forwarded message:
From: John T Smith <[email protected]>
Date: December 6, 2014 at 12:45:42 PM EST
To: Giuliana Bono <[email protected]>
Subject: I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
Reply-To: [email protected]
I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
created by John T Smith in Adobe Creative Cloud - View the full discussion
https://www.adobe.com/account.html for serial numbers or subscriptions on your Adobe page
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6991257#6991257 and clicking ‘Correct’ below the answer
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Can I purchase a Creative cloud license in Hong Kong and assign license for our China staff use? if no how can I purchase / use the creative cloud in China?
thank you!You should be able to find some information : Other ways to buy | Resellers | Adobe Hong Kong
View the latest list of countries where Creative Cloud is available for individuals, teams, and small businesses. Enterprise customers should request a consultation.
We’re working to make Creative Cloud as widely available as possible and will share more details about country availability over time. While individual membership may not be available in your country, you may be able to purchase a team membership through a global Adobe reseller.
Creative Suite 6 products are also available for purchase. Learn more ›
Creative Cloud Help | Creative Cloud / Common Questions
Regards
Rajshree -
I wrongly entered my apple id into my new i phone . It was my e mail address with a letter wrong
I have registered correctly on the i cloud account but when I go to get apps it still shows wrong e mail
How do I delete this incorrect e mail? Thanks Mikesettings - app/itunes store - sign out - sign back in.
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my kid brother entered the wrong pin on my ipad and now it is disabled and i was told to connect tt itunes for restore but every time i do that it tells me to update the ios but i have downloaded the new ios 7 on my ipad 2 and i also have the soft copy of the ios on my windows pc. please how can i reload my ipad
Try using recovery mode
Recovery mode - Support - Apple -
I have just downloaded the latest itunes version (11.0.1). All my data cannot now be located, though the library is showing all the correct content.The data is stored on an external hard drive. How do I tell the library where to find it's data?
The iTunes application should be installed on the system drive. You may need to repair iTunes to fix that error regarding a missing .exe.
To organize your library properly see Make a split library portable.
If you don't have a working version of the library that can be transformed into a portable shape I have tools and techniques that can repair the broken links.
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Where is Adobe Encore CS 6 at to download in the creative cloud?
I've searched every where I could in the cloud and cannot find adobe encore cs 6 to download. I am a member of the creative cloud and they say members have access to CC and CS6 apps. At least that is my understanding. Does anyone know how or have a link to download it? It obviously isn't in my adobe application manager.
Thank you for your help.
VirgilHey Jeff
No, I can download stuff, it just seems that I'm not getting everything. Like being able to open creative cloud app from start menu... I can't figure out why I don't have that.
and my application manager doesn't look like the one on the adobe website, though I think that's the actual creative cloud app... I've attached a screen shot of it. See if it looks right to you.
I hope i'm making sense. Thank you,
Virgil
and here are my system settings.
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name VIRGIL-PC
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
Processor Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz, 3201 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 1301, 11/16/2010
SMBIOS Version 2.5
Windows Directory C:Windows
System Directory C:Windowssystem32
Boot Device DeviceHarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name virgil-PCvirgil
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 24.0 GB
Total Physical Memory 24.0 GB
Available Physical Memory 18.1 GB
Total Virtual Memory 48.0 GB
Available Virtual Memory 41.6 GB
Page File Space 24.0 GB
Page File C:pagefile.sys -
I have the creative cloud that I use for my schooling and I downloaded both Adobe Bridge CC and Flash Professional CC on the Creative Cloud and I cannot find or access them on the computer - where did they go?
Hello,
I only can answer what concerns WIN. By using a file manager I can see, that all my Adobe programs are stored there:
Program Files (x86)\Adobe\Adobe Bridge CC aso.
Hans-Günter
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