Where do i go for help.

I have a computer that I am absolutely unhappy with. The "free" ($10) disc is scratched and won't load.
I have had nothing but issues with this computer since I bought it. The store will only work on it if they have it for 10 days...at least.
I JUST BOUGHT IT; it cost me $3,000. I feel completely ripped-off. Where do I go?
Who do I call?
Thanks for any help.
Mike Perez
Pasadena, CA

Apple Computer Customer Relations aka AppleDoesCare Line: 512 674 2500
Stop ranting here. It's not going to get your unit fixed any faster. Apple does not read these forums and call people. I had a MacBook that was sent in three times for repair. Apple ended up giving me a new unit. You have to be PATIENT and they will work with you to get everything resolved. But, ranting here, or with them over the phone, won't get you anywhere.
-Bmer
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