Where do I go to install my new Creative Cloud apps?

Click the Apps tab in the Creative Cloud desktop app. (Apps most recently installed on your computer will be displayed at top, which may include CS6 apps.) Scroll down to the "Find new apps" section to find new CC apps and click Install. You can also install CC apps from the Download Center:  on creative.adobe.com

Try the "Sign In" link in on this support page:
https://www.apple.com/retail/learn/one-to-one/
Cheers,
GB

Similar Messages

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    I have an issue installing photoshop CC trial, I currently have elements and wanted to see the differences before buying, when installing through the creative cloud app I get the error message  Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR: DW041 ...   -------------------------------------- Summary --------------------------------------   - 0 fatal error(s), 1 error(s)
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    Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

  • Download/Install Error with Creative Cloud App

    I have Windows 7... I have been a Creative Cloud member since the beginning... I know what I am doing. Anyways... suddenly, the Creative Cloud app that keeps track of your apps and updating them, etc. is jacked up. As far as I can tell, nothing changed on my end... perhaps Creative Cloud updated itself and caught a bug? When you go to the Apps tab, it says, "Download error, the Creative Cloud installation is no longer functioning, please uninstall and download again..." which I did twice now... rebootted and all that good stuff... the other tabs work - ie. Home, Assets and Community... and yes, I am signed in properly and have an active account. This isn't the first time this app has been a problem... Adobe has seemed to have issues with this app for awhile now - off and on... and from what I can see in the various forums, it's not just me with these issues.

    WebWorxTech which error are you currently experiencing?  Is it only a download error or are you still prompted to uninstall?  If you are prompted to uninstall then please see Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html.
    If you are continuing to receive download errors then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

  • Is Lightroom 5 installed through the Creative Cloud App really Lightroom CC?

    I installed Photoshop and Lightroom using the Creative Cloud app. Photoshop says "Photoshop CC." Lightroom says Lightroom 5. Is it really the CC version?

    Yes, it is. But in Lightroom, go to Help > Check for updates, to make sure you're updated to the most recent update version.

  • A popular problem; Can't install the new Creative Cloud Tool

    Sorry to bore everbody to death with this but after mauling my way thru literally piles of bits of threads and so forth off google, the end result is lots of confusion.
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    I'm hoping someone can layout a sort of outline of how to procede here.  I've read a few reports of folks succeeding in getting past the problem... but not a discription of how they did it.
    I really do not want to completely disrupt my work and my time going thru some ponderous plan only to find it didn't work and no progress has been made.
    So if there is a known set of steps to take that are likely to end in success please someone lay them out.  I haven't found a complete discription of how to procede.

    Hi everybody,
    the initial reply from Jeff is correct, but the error occurs on my Windows 7 64bit every time a new update for Creative Cloud Desktop is available. I cannot remember a single update of this tool, that ever worked. I always have to uninstall the previous version (which is still there!), delete the OOBE directory and reinstall the Creative Cloud Desktop from the Creative Cloud website. This tool seems to be very buggy.
    What I cannot understand further is, that while installing the Creative Cloud Desktop (I mean a successful installation process), my explorer.exe is being restarted close to the end of the installation process. This seems to be an unusual behaviour while installing an application like the Creative Cloud Desktop - in fact, I cannot remember any other normal application to have such an effect on the explorer.exe while being installed.
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  • New Creative Cloud apps see system as 32bit.

    The title says it all.  I installed PS CC this morning and it's only seeing 4gb RAM.  I opened it and closed it a couple times and it saw my 16gb once.  I thought all was well until I closed it and opened it again and it was back down to 4gb.  Anybody else seeing this?
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    Version: 6.1 Service Pack 1
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    Version: 6.1
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    I too have this issue with Photoshop CC 14.0 treats my machine as 32bit and limiting my RAM usage to 3.5gb not good and I have already uninstalled it until it is fixed.
    Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x32
    Operating System: Windows 7 64-bit
    Version: 6.1 Service Pack 1
    System architecture: Intel CPU Family:6, Model:10, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
    Physical processor count: 4
    Logical processor count: 8
    Processor speed: 3190 MHz
    Built-in memory: 12279 MB
    Free memory: 3697 MB
    Memory available to Photoshop: 3255 MB
    Is this simply because the only Photoshop CC available right now is the 32bit version and the the 64bit version is still in development but nobody bothered to tell us?
    Adobe?

  • Installing Adobe Lightroom from Creative Cloud app

    Hello,
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  • I installed the new google maps app and I am unable to make it work because it says, cannot reach server. I have a iphone 4 with 6.0.1 up to date. Please advise where I can locate to chech if my location is turned on.

    I installed the new google maps app and I am unable to make it work because it says, cannot reach server. I have a iphone 4 with 6.0.1 up to date. Please advise where I can locate to check if my location is turned on.

    i found a solution for this issue when google maps shows you an empty map error message cannot reach server. Click on  the icon next to search and you are supposed to be presented with your profile, if not u will have an empty space. click on that space, then the "gear " Icon and logout.
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  • Adobe Creative Cloud app not displaying already installed apps and can't install new apps Mac OS 10.9

    Hi,
    I've been using the new Adobe Creative Cloud 2014 for a couple weeks now perfectly fine, until yesterday. I use Photoshop, Illustrator, and After Effects quite extensively. This morning, I opened the Adobe CC app and all but Adobe Acrobat Pro show installed.  The other already installed apps have buttons to "install" but clicking this button shows the "Exit Code: 7 - Unable to complete Silent workflow" error in the logs. Ive tried disabling my Sophos antivirus program and restarted several times.  The already installed applications themselves seem to function normally, they open and work projects. I've even tried to uninstall one of the already installed programs (Bridge) and it fails to uninstall, saying I need to restart my computer and disengage my anti-virus, which I've done. I've uninstalled and reinstalled the Adobe CC app as well, and have the same result.  Help.

    So I've completed the solutions listed in the help article with no changes. Here is how it has gone with each solution listed in the article. Also, it is not clear in the article whether these steps are to be done in sequence or may solve the problem individually, but since Solution 1 fails for me, doing them in sequence was impossible.
    Solution 1: Mac OS: Run the uninstaller in the Applications/Utilities/Adobe Installers folder to remove the program listed as up-to-date.
    This does not work because uninstalling any of these applications does not work. As I stated in the post, the uninstaller for all of my adobe applications (photoshop, bridge, indesign etc) throws the same error each time saying I need to: restart my computer (done) close all applications (done) and disable my antivirus (done, which was fully engaged when I installed the apps originally with no issue) and disable my firewall (done, I don't use one). Not sure what I'm missing on that, plus its a real bummer that I need to reinstall all of my CC apps even if the uninstaller did work because my creative cloud app won't recoginize they've been installed.
    Solution 2: Remove the OPM.db file and relogin into the Creative Cloud desktop application using the Adobe ID tied to your subscription.
    This did nothing.
    Solution 3: Download and install the latest version of Adobe Creative Cloud desktop app from Creative Cloud for desktop.
    This did nothing.
    Solution 4: See the steps listed in Solution 1 to remove all installed Adobe Creative software. Once all Adobe Creative software has been removed, use the CS Cleaner Tool to ensure a complete removal.  You can find details in Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6.
    This did not do much because I can't uninstall the software to begin with.
    What am I missing?

  • When I open Muse, I get a message that a new update is available.  When I hit install it just closes and nothing happens.  Then I got a message  I needed Adobe Creative Cloud App to resolve the issue.  I downloaded a copy of Creative Cloud desktop but it

    When I open Muse, I get a message that a new update is available.  When I hit install it just closes and nothing happens.  Then I got a message  I needed Adobe Creative Cloud App to resolve the issue.  I downloaded a copy of Creative Cloud desktop but it says that my Muse is up to date.  It was last updated in May but you have a new update today and it will not update.  I thought maybe I am not suppose to have the Creative Cloud update because all I have is the individual app Muse and the photography program.  So I uninstalled the CC desktop.  Then when I open Muse it says I need the CC desktop to help with the update.  So I get stopped either way.  Now I also had a Pre-Release Muse on my computer and I don't know if that complicated things.  Please advise.

    All future installs/updates of Muse (and most other Adobe apps) are through the Creative Cloud desktop app. Thus you do need to have it installed.
    Are you on Windows or Mac? What OS version?

  • Creative Cloud App / Windows 8 / New computer / app loging me out everytime!

    I have bought a new computer, an Acer E1-570 I have been trying since last Thursday to install the creative cloud app on this computer and do my work, but none of the online solutions you offer work....

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    -and 'looping' https://forums.adobe.com/thread/1504792
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Where are the default libraries for Encore CS6 Creative Cloud?

    Where are the default libraries for Encore CS6 Creative Cloud?  I just installed, opened a new project and don't see any like I had with previous versions.  Is there a separate install for this, was it removed from CS6 or was it removed from CS6 Creative Cloud?

    go read this and tell me what you think:
    http://forums.adobe.com/thread/1029098

  • Have CC programs installed already, but when I open Creative Cloud app Manager it only shows CS6?

    Have CC programs installed already, but when I open Creative Cloud app Manager it only shows CS6?

    OK thanks - I tried that, would not let me remove the OPM.db file as in solution 2, i uninstalled CS6 versions, i uninstalled Creative Cloud desktop app and then downloaded latest and installed - however, with continual workload, I am not about to remove all Adobe software as suggested in Solution 4!  Even in the Creative Cloud app where it shows install new apps, there are only CS6 versions showing?
    I have just uninstalled creative cloud app manager again - go to download latest version and the message is - we are currently experiencing problems, please try again later.

  • What do you think of the new creative cloud cc that was just released?

    What do you think of the new creative cloud cc that was just released? I'm using it now and I think it's great. It's cs6 on stereroids lol More new features that people who fully paid for cs6 should of had.
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    I just downloaded CC, and still have all my CS6 apps as backup. Bridge CC (64-bit) is showing the same unacceptable performance I had with CS6 version. Can't believe that Adobe is so inept. I did fix the CS6 version but I forget how I did it.  CS6 version of Bridge is near instantaneous. And it's not a matter of building the cache. It takes the program forever just to respond to a simple mouse click in the menu bar.
    Photoshop CC crashed my machine, whereas CS6 version runs perfectly. Afraid to download any further apps. 
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  • I am trying to install Creative Cloud app for Desktop and it's shutting down

    Trying to install the  Creative Cloud app for Desktop but every time I try the Adobe Application Manager shuts itself every time.  I have OS X Yosemite 10.10.1
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    Hi Jeff,
    Thanks for your reply.
    I went into Applications> Utilities but there is no Adobe Installers folder or icon there for me to do anything with. I went back to my Adobe account front page and tried to download Illustrator again seeing as it hasn’t installed but when Application Manager tries to open (the little spinning icon) it spins about 3 times before I get a pop up saying that Adobe Application Manager has failed to open. This happens every time I attempt to download Illustrator. Any other options for what might be the issue?
    Thanks again!

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