Where do I go to remove a ff plugin/add-on, Volunia????

Volunia says by going to f f Tools, Add-ons, Extensions, then hitting 'remove' button next to 'Volunia' but all I found is how to install it instead. "Volunia is not a program or an app. & it does not uninstall." So, having gone to ff Tools I can't find platform for this removal. PLEASE advise. Thanks.!!

I have a similar problem with entry's under the Extensions area. The Extensions/programs are shown in a "faded" type.
One of the extensions is shown as NOT BEING SUITABLE for FF 23. This has been disabled but there is no remove button!
Thanks Alan

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         at oracle.apps.fnd.ext.common.server.FndSsoFilter.doFilter(Unknown Source)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:111)
         at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
         at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
         at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:94)
         at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:161)
         at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:136)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3715)
         at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
         at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
         at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
         at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2277)
         at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2183)
         at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1454)
         at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
         at weblogic.work.ExecuteThread.run(ExecuteThread.java:178)
    >
    Apr 17, 2013 4:47:55 PM oracle.apps.fnd.ext.sso.SsoUser getAppsUsers
    SEVERE: SEVERE exception while finding AppsUser details for GUID $user.attr.orclguid -->
    java.sql.SQLException: ORA-01465: invalid hex number
         at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:457)
         at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:405)
         at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:889)
         at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:476)
         at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:204)
         at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:540)
         at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:217)
         at oracle.jdbc.driver.T4CPreparedStatement.executeForDescribe(T4CPreparedStatement.java:924)
         at oracle.jdbc.driver.OracleStatement.executeMaybeDescribe(OracleStatement.java:1261)
         at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1419)
         at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3752)
         at oracle.jdbc.driver.OraclePreparedStatement.executeQuery(OraclePreparedStatement.java:3806)
         at oracle.jdbc.driver.OraclePreparedStatementWrapper.executeQuery(OraclePreparedStatementWrapper.java:1667)
         at weblogic.jdbc.wrapper.PreparedStatement.executeQuery(PreparedStatement.java:135)
         at oracle.apps.fnd.ext.jdbc.utils.QueryRunner.query(QueryRunner.java:85)
         at oracle.apps.fnd.ext.sso.SsoUser.getAppsUsers(Unknown Source)
         at oracle.apps.fnd.ext.sso.SsoUser.getAppsUser(Unknown Source)
         at oracle.apps.fnd.ext.common.server.FndSsoLoginProcess2.doGet(Unknown Source)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
         at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
         at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:183)
         at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:523)
         at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:253)
         at oracle.apps.fnd.ext.common.server.FndSsoLogin.doPost(Unknown Source)
         at oracle.apps.fnd.ext.common.server.FndSsoLogin.doGet(Unknown Source)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
         at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
         at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
         at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at oracle.apps.fnd.ext.common.server.FndSsoFilter.doFilter(Unknown Source)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:111)
         at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
         at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
         at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:94)
         at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:161)
         at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:136)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3715)
         at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
         at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
         at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
         at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2277)
         at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2183)
         at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1454)
         at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
         at weblogic.work.ExecuteThread.run(ExecuteThread.java:178)
    <Apr 17, 2013 4:47:55 PM CDT> <Error> <oracle.apps.fnd.ext.common.server> <BEA-000000> <SEVERE SQL error==>
    java.sql.SQLException: ORA-01465: invalid hex number
         at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:457)
         at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:405)
         at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:889)
         at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:476)
         at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:204)
         at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:540)
         at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:217)
         at oracle.jdbc.driver.T4CPreparedStatement.executeForDescribe(T4CPreparedStatement.java:924)
         at oracle.jdbc.driver.OracleStatement.executeMaybeDescribe(OracleStatement.java:1261)
         at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1419)
         at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3752)
         at oracle.jdbc.driver.OraclePreparedStatement.executeQuery(OraclePreparedStatement.java:3806)
         at oracle.jdbc.driver.OraclePreparedStatementWrapper.executeQuery(OraclePreparedStatementWrapper.java:1667)
         at weblogic.jdbc.wrapper.PreparedStatement.executeQuery(PreparedStatement.java:135)
         at oracle.apps.fnd.ext.jdbc.utils.QueryRunner.query(QueryRunner.java:85)
         at oracle.apps.fnd.ext.sso.SsoUser.getAppsUsers(Unknown Source)
         at oracle.apps.fnd.ext.sso.SsoUser.getAppsUser(Unknown Source)
         at oracle.apps.fnd.ext.common.server.FndSsoLoginProcess2.doGet(Unknown Source)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
         at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
         at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:183)
         at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:523)
         at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:253)
         at oracle.apps.fnd.ext.common.server.FndSsoLogin.doPost(Unknown Source)
         at oracle.apps.fnd.ext.common.server.FndSsoLogin.doGet(Unknown Source)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
         at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
         at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
         at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at oracle.apps.fnd.ext.common.server.FndSsoFilter.doFilter(Unknown Source)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:111)
         at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
         at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
         at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:94)
         at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:161)
         at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:136)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3715)
         at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
         at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
         at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
         at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2277)
         at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2183)
         at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1454)
         at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
         at weblogic.work.ExecuteThread.run(ExecuteThread.java:178)
    >
    Apr 17, 2013 4:47:55 PM oracle.apps.fnd.ext.common.server.FndSsoLoginProcess2 doGet
    SEVERE: SEVERE SQL error==>
    java.sql.SQLException: ORA-01465: invalid hex number
         at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:457)
         at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:405)
         at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:889)
         at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:476)
         at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:204)
         at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:540)
         at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:217)
         at oracle.jdbc.driver.T4CPreparedStatement.executeForDescribe(T4CPreparedStatement.java:924)
         at oracle.jdbc.driver.OracleStatement.executeMaybeDescribe(OracleStatement.java:1261)
         at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1419)
         at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3752)
         at oracle.jdbc.driver.OraclePreparedStatement.executeQuery(OraclePreparedStatement.java:3806)
         at oracle.jdbc.driver.OraclePreparedStatementWrapper.executeQuery(OraclePreparedStatementWrapper.java:1667)
         at weblogic.jdbc.wrapper.PreparedStatement.executeQuery(PreparedStatement.java:135)
         at oracle.apps.fnd.ext.jdbc.utils.QueryRunner.query(QueryRunner.java:85)
         at oracle.apps.fnd.ext.sso.SsoUser.getAppsUsers(Unknown Source)
         at oracle.apps.fnd.ext.sso.SsoUser.getAppsUser(Unknown Source)
         at oracle.apps.fnd.ext.common.server.FndSsoLoginProcess2.doGet(Unknown Source)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
         at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
         at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:183)
         at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:523)
         at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:253)
         at oracle.apps.fnd.ext.common.server.FndSsoLogin.doPost(Unknown Source)
         at oracle.apps.fnd.ext.common.server.FndSsoLogin.doGet(Unknown Source)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
         at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
         at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
         at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at oracle.apps.fnd.ext.common.server.FndSsoFilter.doFilter(Unknown Source)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:111)
         at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
         at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
         at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:94)
         at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:161)
         at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:136)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3715)
         at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
         at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
         at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
         at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2277)
         at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2183)
         at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1454)
         at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
         at weblogic.work.ExecuteThread.run(ExecuteThread.java:178)
    <Apr 17, 2013 4:47:55 PM CDT> <Error> <oracle.apps.fnd.ext.common.server> <BEA-000000> <ERROR found--redirecting to error.jsp>
    Apr 17, 2013 4:47:55 PM oracle.apps.fnd.ext.common.server.FndSsoLoginProcess2 doGet
    SEVERE: ERROR found--redirecting to error.jsp

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