Where do I pay for my Adobe Creative Cloud? I've tried upgrading my subscription, waiting 15 minutes but nothings happening? Need this for school.

As I have stated, I missed out on payments for about 3 months, now I want to pay (btw I'm leasing this for 14.99/month) and I don't know where to pay. Like I said I have been updating my subscription and waiting but nothings happening. What do I do?

This is an open forum, not Adobe support... you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Similar Messages

  • I bought the pack for students adobe creative cloud, already made the payment three days ago but when opening programs like photosop and illustrator puts the trial period has expired, how I can make them work?

    I bought the pack for students adobe creative cloud, already made the payment three days ago but when opening programs like photosop and illustrator puts the trial period has expired, how I can make them work?

    Hello Ibonedm,
    Sol 1. Please try sign out from Creative cloud Desktop App and quit it.
    1. Launch Creative Cloud application manager.
    2. Click the gear icon in the upper-right corner and select Preferences.
    3. In the Preferences menu, under General, click the Account tab.
    4. Click Sign Out from Creative Cloud.
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    Sol 2. Check your Hosts file.
    Windows
    1. Choose Start > Run, type %systemroot% \system32\drivers\etc, and then press Enter.
    2. Locate Hosts file and move it to Desktop
    3. Right-click the hosts file and select Open. Select Notepad for the application to open the hosts file.
    4. Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
    5. Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
    6. Save and close the file and move it back to Etc folder.
    Mac OS
    1. Log in as an administrator to edit the hosts file in Mac OS.
    2. In a Finder window, choose Go > Go To Folder.
    3. Type /etc.
    4. Select the hosts file and move it on Desktop  open it.
    5. Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
    6. Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
    7. Move Hosts file back to etc folder
    8. Save and close the file.
    Then try launching Photoshop CC 2014 or Illustrator CC 2014
    If prompt for License this software, please click on it and sign in with the Adobe ID and Password which you have used to purchase the subscription and check if you can activate and use the products.
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    All the best
    Loveneesh.

  • Your system of contact for help is very rigid and complecated : Hallo, you are charging me twice every month for the Adobe Creative Cloud, please, please cancel one!!!!! Hauke

    Your system of contact for help is very rigid and complecated : Hallo, you are charging me twice every month for the Adobe Creative Cloud, please, please cancel one!!!!! Hauke
    Message was edited by: Hauke Juergens : Your system of contact for help is very rigid and complecated : Hallo, you are charging me twice every month for the Adobe Creative Cloud, please, please cancel one!!!!! Hauke

    Posting here is not going to help you.  This is a user to user forum.  No one here has any ability to manage your account.
    Phone support | Orders, returns exchanges
    http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Creative Cloud support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

  • Adobe creative cloud say i'm not connected to the internet, but I am

    adobe creative cloud says i'm not connected to the internet, but I am

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    i do not relly particfipate in the forum but I doubt that the other users will have an easytime helping you without more informtion.
    Offhand I wouuld say it was a permissions issue fwiw.

  • I tried to update Adobe Creative Cloud and I got an error code A12E1. What do I need to do so that I can update?

    I tried to update Adobe Creative Cloud and I got an error code A12E1. What do I need to do so that I can update?

    A12... download & install error http://forums.adobe.com/thread/1289484
    -more A12... discussion http://forums.adobe.com/thread/1045283?tstart=0

  • Could not install the latest Photoshop via Creative Cloud, my Mac is a 10.6.8, Snowleopard, but i urgently need an upgrade of my CS2, any suggestions ? Thnx

    I could not install the latest Photoshop via Creative Cloud, my Mac is a 10.6.8, Snowleopard it needs Yosemeti, but i urgently need an upgrade of my CS2, any suggestions ? Thnx

    I don't think there is any upgrade that you can purchase for CS2.  If you need to reinstall CS2 then see the following...
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    http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
    You can also purchase CS6 software still...
    Purchase CS6 products:
    http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html

  • Adobe creative cloud for mac os 10.6

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    you might be able to use cs6 apps with your cc subscription.
    but it would be better if you upgraded you os (it's free), Apple - Upgrade your Mac to OS X Mavericks. (though i realize you may not be able to do that).

  • Adobe creative cloud cc downloading issues

    Hi,
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    We can't know. You have not provided any exact system info or other technical details such as Internet connection, drive configuration, language settings and whatnot. That and of course nobody can tell you anything about your specific issues without some log files or similar info.
    Troubleshoot Creative Cloud download and install issues
    Mylenium

  • Adobe Creative Cloud glitched won't allow me to download photoshop 2015

    So I had to sign up for Adobe, I did. Than I downloaded the program it told me to do, I did, it was Adobe Creative Cloud. So than I went to the page to download a free trial for photoshop. I clicked on free trial and it brought me to another page, it had a message that I will post here through snipping tool
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    Nickyd23366257 by choosing the option to do nothing you have configured your web browser to not begin the installation process for your Adobe Creative applications.  In the future I would recommend allowing this action.
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    Is there an additional Typekit charge for fonts with Creative Cloud membership?  I am not clear if these are trial fonts or if there will be a charge for using them permanently in Adobe Illustrator CS6.  Thanks for any assistance.

    You don't purchase fonts with Typekit for "permanent use". You're paying a subscription. You either subscribe to Adobe Creative Cloud, and as part of the subscription, you can use the fonts as long as you pay your subscription. There is no additional charge. Or, you pay for a subscription to Typekit only.

  • Adobe Creative Cloud 3 month offer says "serial already redeemed"

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    Hi casam4139571
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    Adobe Creative Cloud does not support APPLE latest IOS operating system, but does allow Windows 8.1 to be accepted. This seems a shame to me, as
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    In Thehatters defence, this was initially posted in the MacbookPro forum and then moved to Boot Camp,
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  • Adobe Creative Cloud app doesn't run

    Just tried to use my newly Adobe Creative Cloud app today after signing up for an Adobe creative cloud account. I have Mavrick Version 10.9.3 and I cannot run the application Adobe creative cloud app. Every time I run the program it starts to load and then exits immediately with no error. Talked to Adobe tech support was not able to resolve the problem. Anyone else having this problem?

    I have a similar problem, my CC desktop app just shows the loading animation, usually crashing as well. I've tried reinstalling the app but nothing seems to be working.
    Please post up if you find anything =)

  • My Adobe Creative Cloud apps don't open. What to do?

    I want to use Adobe Indesign.
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    OSx-version: 10.9.5.
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    I found the answer at the Adobe-site:  http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems. html

  • I have adobe creative cloud how do I get adobe muse

    I have adobe creative cloud how do I get adobe muse.
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    Hello,
    in this case I would download a really new trial version of your program(s) in question and change it/them into a "real" version later, BUT because you said, that you "re-installed" already, so it becomes a little bit complicated. It would be necessary that you have to use "Adobe Creative Suite Cleaner Tool".
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    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    2. Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
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    I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
    Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
    4. If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
    And if you still dont't find Muse after this procedure, Adobe has provided these things, you should use:
    Creative Cloud Help/Troubleshoot download and install issues
    https://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html (How many computers ...)
    and brandnew: Creative Cloud Help/App doesn’t open; progress wheel spins continually
    http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
    Hans-Günter

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