Where do i send my zen micro to get fi

hi,
a few days ago my zen micro got wet(realy wet) and now stops at the first creative screen and only goes that far when pluged into the computer well anyway does any one know where i can send it to get fixed?
if you do it would be a big help.

You need to RMA your product. Contact costumer support and they will tell you how to start the process. You can also do a search on the forums I have seen other posts asking how to RMA a product (in other words, it means sending it back to the Labs and having it fixed, then shipped back to you). Good luck!

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Hi everyone. I have a MuVoN200 and I love it to death, but I am ready to move on to something bigger. I have had no problems with Creative and I would like to get a Zen Micro.
I've been reading on the internet how some people get different things in their box! Some have a belt clip/stand thing and some don't. I would, of course, like to get the most acessories for my money, so where should I buy mine to get all of the acessories?
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I just received my Zen Micro from bhphotovideo.com for $70 with all the extras (charger, stand):
http://tinyurl.com/8qcro
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I went back to firmware .0.03 and reinstalled the Zen software after getting no where with firmware that works with MS media player.
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2 If I start the Zen media player and then connect my Zen Micro things work ok. If I connect my Zen Micro and then activate Zen media player things are hit and miss on detecting the Micro.
This just me or have others seen the same thing?Message Edited by summersr on 03-08-2005 03:38 AMMessage Edited by summersr on 03-08-2005 03:39 AM

Just a thought
Might try re-installing the software from the Zen disk (select repair option).
I noticed that it takes an extremely long time to install all of the parts and pieces and if you exit before it finishes you do not have all of the things the Zen needs to function.

Various problems with Zen Micro, but getting smaller and small

Last night I turned on my Zen Micro and heard Led Zeppelin's All of my Love for about 4 seconds before the micro froze and started buzzing, reminding me of my Nintendo when the cartridge was dirty. So I tried restarting it several times and it continued with the same. I left it for the night, since I was at someone else's house and had not installed the new firmware; I needed to be at my laptop to mess around with it. In the morning, I looked up some stuff and found out how to access the recovery mode, which I did. I did all of the options, the last one being to format the hard dri've. I had already erased the firmware, but I formatted the hard dri've after I plugged it into my USB port and saw that it had been corrupted anyways and it was completely empty. Then, seeing as everything was gone anyways, I took the opportunity to download the firmware updates and install them, or at least attempt to. I got a message saying the battery level was too low, and to charge it before installing the firmware. I took out the battery and it ran on main power while I installed the first firmware. Then, I put the battery back in and installed the second firmware (newest) and it gave me the same error message about the level being too low. I took out the battery again, but this time it just turned off. I didn't quite understand so I just went to sleep and left it charging. I woke up and was able to install the firmware. Then I went to Windows Media and synced my library to the Micro. Bad idea. I don't know if it's the same with any of you, but I don't exactly love all the songs in my music library. It took every audio file I have on my computer and put it on the Micro. So I figured I'd just open MediaSource and do the whole editing thing I did before it got busted. That doesn't work because of course the music under Creative Zen Micro is different from the music under PC Music Library which, until today, were identical. Now. All I want to know is how I can look at the music inside my Micro in the same way I would if it were in my PC Music Library, where I have a scroll bar on the side with all the artists and albums and a list of tracks next to it. I need this because instead of everything being free and looking the same way it would in my downloads folder, everything is now in folders by artist name and it will take me forever to figure out which songs I do and do not want. Still, at least I've got it working now.

Rick6954 wrote:
So I figured I'd just open MediaSource and do the whole editing thing I did before it got busted. That doesn't work because of course the music under Creative Zen Micro is different from the music under PC Music Library which, until today, were identical.
It shouldn't be, assuming you synced via WMP the contents of the PC Music Library. Ultimately the contents of the PC Music Library is irrelevant though as don't you want to edit the contents of the player? I'm guessing you're using the v2 firmware which makes this a little harder...
Now. All I want to know is how I can look at the music inside my Micro in the same way I would if it were in my PC Music Library, where I have a scroll bar on the side with all the artists and albums and a list of tracks next to it. I need this because instead of everything being free and looking the same way it would in my downloads folder, everything is now in folders by artist name and it will take me forever to figure out which songs I do and do not want. Still, at least I've got it working now.
You can't. That's the problem with the v2 firmware. You might want to go back to the . firmware. For the differences in the firmware versions look at the FAQ post.

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http://www.pcmag.com/article2/0,895,847705,00.asp
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jasperchc wrote:
i reckon the zen micro is gonna get a major price cut after the released of the zen micro photo.
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Thanks.
Your suggestion brought my Zen Micro back to Life. I was really happy but it didn't last long. Because the touchpad seems to evoke no action on the player. I can perform the functions (like playing a song) through the Creative Software suite while being connected to the PC. Once disconnected from the PC, Zen Micro goes dead, though the the battery is adequately charged (for about three hours). Still could not power on using the touch pad power on option.
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Try reload your music after you have the latest version of the Mediasource.
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I just got a 5gb Zen Micro yesterday. And it worked fine...for a few hours.
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Thanks.

I have da same problem.. n i relli dunno wot to do.. can sum plz help me.. i miss ma mp3
i dunno how to reset it or anyfin.. all i c is da second creative fingy.. n dats it.. i cnt even switch it on or off.. da onli way i can do dat is by inserting or removing da batteri, n when i plug it in2 ma computer.. it dusnt recognise it all. i tried to ''press'' all da button but it isnt responding at all. da second creative screen is dere all da time!!!
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I tried plugging itin to the power adapter then turning it on. Then i the recovery screen came up and i choose reboot and it got stuck at the creative sign again. And when it eventually turns off o cant turn it back on unless i put in in my power adapter. Please help
-Tommy

chadownight, the problem in this thread has NOTHING to do with Windows, or ANY Creative software. When a lock-up occurs while the PLAYER is booting up (as is the case here), basically there's only two possibilities: (a) bad firmware or (b) bad hardware. (There may be a few more odd ones, especially bad formatting; but even that is more or less a variant of (a), NOT a software problem.) If you can't fix (a) by updating the firmware (and/or reformatting the dri've), it's probably (b).
Message Edited by RBBrittain on 08-4-2005 07: AM

Where to repair Zen Micro (I lost proof of purchase)

Hi
I have a problem .. Im from Slovakia and bought Zen Micro 4 months ago in Japan. Now Hard Dri've is Broken down but I havent got proof of purchase because I lost it. Where can I send my Zen to repair it ? Is there in Slovakia some Service Centre or ... the only way is to send it to Creative(Ireland)? Thanks

You can download the trial version of the software from the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
Acrobat X Pro, Reader, and Suite:
http://prodesigntools.com/adobe-acrobat-x-10-pro-reader-suite-direct-download-links-ddl.ht ml

Where do i send my zen micro to get fi

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