Where do you find 'Authorize this Computer'?

just purchased a new 5c and trying to sync music and photos with my Mac Mini.  message is "the iphone can not be synced because this computer is no longer authorized for purchased items on this iphone"
'choose Store>Authorize this Computer'  - i can't find a prompt to 'authorize this computer' in the iTunes store

Hi Scot,
You want to select Store from the top menu. If you have a Mac, it is listed at the top between Controls and Window, if you have a PC and you don't see a top menu, press Control + B to display the top menu. It is between Controls and Help on that one.
Cheers,
GB

Similar Messages

  • HT1420 where do i find authorize this comuter in the itunes store?

    where do i find authorize this computer in the itunes store?

    Hi upsops,
    Press the Alt key to display the menu options:
    http://support.apple.com/kb/HT5610
    Then click on Store in the menu at the top. Authorize this Computer is under that menu option.
    Cheers,
    GB

  • HT1420 Where is the "Store Menu" located in iTunes? I cannot find "Authorize This Computer"...

    Where is the "Store Menu" located in iTunes? I cannot find "Authorize This Computer"...

  • HT1420 i cannot find authorize this computer. where will i find it?

    please help ive looked everywhere and cannot find authorize this computer anywhere on itunes.

    If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
    If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
    (97616)

  • Downloaded iTunes 11.1.3; cannot find "authorize" this computer

    I downloaded iTunes for Windows, v.:11.1.3
    Cannot find "authorize" this computer. Where is this feature?

    There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
    The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
    If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
    Then you'll find the control in the Store menu:
    Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

  • HT1420 Unable to find "Authorize this Computer"

    I am unable to find Authorize this Computer under the Store menu.  Please help.

    There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
    The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
    If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
    Then you'll find the control in the Store menu:
    Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

  • HT1420 First of all, there is no "Store Menu". Second I can't find Authorize this computer.

    Intsructions for Authorizing a computer are bad.
    To authorize a computer using your Apple ID
    Open iTunes
    From the Store menu, choose Authorize This Computer. (In earlier versions of iTunes, access this option from the Advanced menu).
    When prompted, enter your Apple ID and password, then click Authorize.
    First of all, there is no "Store Menu".
    There are Quick Links, which none are "Authorize This Computer"
    Second I can't find Authorize this computer.
    I can't find it in the footer or anywhere on the iTunes page.
    Where is it?

    You are looking at the top of iTunes and not the iTunes store homepage ? If you are on a PC with iTunes 11 then pressing Alt-S might get the Store drop-down menu to appear e.g.

  • HT1420 WHERE IS THE STORE MENU WHERE I CAN SELECT "AUTHORIZE THIS COMPUTER"?

    WHERE IS THE STORE MENU WHERE I CAN SELECT "AUTHORIZE THIS COMPUTER"?

    Authorization and Deauthorization
    Macs:  iTunes Store- About authorization and deauthorization.
    Windows: How to Authorize or Deauthorize iTunes | PCWorld.
    In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
    More On De-authorizing Computers (contributed by user John Galt)
    You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
      1. Open iTunes on a computer
      2. From the Store menu, select "View my Account..."
      3. Sign in with your Apple ID and password.
      4. Under "Computer Authorizations" select "De-authorize All".
      5. Authorize each computer you still have, as you may require.
    You may only do this once per year.
    After you "de-authorize all" your authorized computers, re-authorize each one as required.
    If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

  • HT1848 I cannot find "authorize this computer" in the store

    I purchased songs on a gift card, It keeps saying my computer is not authorized. When I go to the 'Store" as instructed I cannpt find 'authorize this computer'

    You opened itunes?
    You clicked the word Store at the top of your computer screen ( Beside File  Edit  View  Controls  STORE  Window  Help)  ?

  • HT1420 cant find authorize this computer on i tunes

    cant find authorize this computer on i tunes

    There should be a Store drop-down menu at the top of iTunes (if you are on iTunes 11 on a PC then press Alt-S and the menu should appear) e.g.

  • "you must authorize this computer before you can download previous purchased"

    HELP!!
    All my purchased music from iTunes will no longer play on my iPhone 5.
    When I go to iTunes to my purchased I go to re download it all but it says “you must authorize this computer before you can download previous purchased”
    I recently got a new PC which I am using but my apple ID and p/w is correct.
    How do I fix it so I can re download all my purchased music???

    If you are using a new computer you need to authorize it.
    Authorization and Deauthorization
    Macs:  iTunes Store- About authorization and deauthorization.
    Windows: How to Authorize or Deauthorize iTunes | PCWorld.
    In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
    More On De-authorizing Computers (contributed by user John Galt)
    You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
      1. Open iTunes on a computer
      2. From the Store menu, select "View my Account..."
      3. Sign in with your Apple ID and password.
      4. Under "Computer Authorizations" select "De-authorize All".
      5. Authorize each computer you still have, as you may require.
    You may only do this once per year.
    After you "de-authorize all" your authorized computers, re-authorize each one as required.
    If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

  • HT1420 I have the new version of the macbook pro and I cannot find authorize this computer anywhere on itunes. I have read the directions multiple times and still cannot find it. Please help!

    I have the newer version of the macbook pro and I have read the directions on how to authorize your computer to let you download previous song purchases from icloud onto your laptop, but I cannot find where it says "authorize this computer" at all. I have looked for it everywhere and still cannot find it. Please help!

    Authorization and Deauthorization
    Macs:  iTunes Store- About authorization and deauthorization.
    Windows: How to Authorize or Deauthorize iTunes | PCWorld.
    In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
    More On De-authorizing Computers (contributed by user John Galt)
    You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
      1. Open iTunes on a computer
      2. From the Store menu, select "View my Account..."
      3. Sign in with your Apple ID and password.
      4. Under "Computer Authorizations" select "De-authorize All".
      5. Authorize each computer you still have, as you may require.
    You may only do this once per year.
    After you "de-authorize all" your authorized computers, re-authorize each one as required.
    If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

  • HT1420 The instructions on how to authorize a computer need links. I can't find store menu and I can't find authorize this computer.

    Hi - Does someone know how to authorize a computer so it will play the songs you've bought from iTunes? I've wasted nearly two hours trying.  It all began when I tried to remove a previously authorized computer which broke down years ago.
    Step 1 - Log in with apple ID, go into account and click the deauthorize computers button (that's what they tell you to do if you can't connect the broken computer to deauthorize it).  I managed that. 
    Result - Now it says I have no authorized computers. Fair enough.  Except I'm trying to reauthorize the one and only working computer we own so it plays the music we've previously bought, and so we can use the iTunes store credit we still have.
    Step 2 - Try and reauthorize the working computer - the one I'm typing on - it was authorized earlier today - until I had to unauthorize it to remove the defunct computer  with that deauthorize all button.
    Anyway the instructions to authorize/reauthorize a computer say, "Go to Store menu - then authorize this computer. " Sounds simple!
    It's at this point I'm stuck - the instructions are insufficient for me.There are no links to redirect you to the correct place to authorize your computer. It just says to go to store and authorize this computer. When I press store it's connecting me to store but I can't find anything that says authorize this computer - I can just see album covers etc. On the right I can see our account but I can't find store menu or an authorize this computer button in that either. If I click on our account it says that we have no authorized devices or computers. I'm logged into our account with the correct apple ID - otherwise I wouldn't be able to read that we have no authorized computers would I? And I've logged in and out several times and tried to refresh the page.
    Could someone please send me a link to the Store menu so I can click on the correct page then hopefully reauthorize our previously authorized computer. We are using Windows 7, but I don't know what version of itunes - it's a fairly recent version though.
    I wish they would make removing and authorizing computers easier - can't they just put a button on the main screen or something?

    Ozfamily wrote:
    Anyway the instructions to authorize/reauthorize a computer say, "Go to Store menu - then authorize this computer. " Sounds simple!
    It's at this point I'm stuck - ...
    If using iTunes 11... See this Discussion...
    https://discussions.apple.com/thread/4631735?tstart=0

  • HT201269 Cannot find "authorize this computer" to re-install apps to iPad after upgrading software.

    I want to re-install selected apps, especially those I've purchased, to my iPad after I synced the iPad to my new laptop, and upgraded the iPad's software. Now I cannot do so because my computer needs to be authorized. I cannot find the path suggested in the help screen. My laptop is a PC.

    Welcome to Apple Support Communities
    If you are using iTunes 11, first you have to show up the iTunes menu bar > http://support.apple.com/kb/HT5610 You can do this with Control and B keys.
    Finally, go to the Store menu (in the menu bar) > Authorize this Computer.

  • You must authorize this computer before you can download previous purchases. Need help for MacBook Pro

    Need help to authorize my computer

    Open iTunes
    From the Store menu, choose Authorize This Computer. (In earlier versions of iTunes, access this option from the Advanced menu).
    When prompted, enter your Apple ID and password, then click Authorize.
    http://support.apple.com/kb/HT1420?viewlocale=en_US&locale=en_US

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