Where do you go to download the creative cloud desktop?

I am having trouble finding the original downloads for the CC. All I see are trial downloads under programs too.

Hi Ashly,
You can download the installer for Creative Cloud from here 
Creative Cloud Help | Creative Cloud for desktop
Regards
Pattie

Similar Messages

  • I am downloading the Creative Cloud desktop app on my Mac, and it starts to download but just stalls in the process and doesn't get any closer to finishing. Anyone have any suggestions. I've restarted my computer multiple times and restarted the download,

    I am downloading the Creative Cloud desktop app on my Mac, and it starts to download but just stalls in the process and doesn't get any closer to finishing. Anyone have any suggestions. I've restarted my computer multiple times and restarted the download, but to no avail.

    uninstall anything cc that's already installed, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and the reinstall, Adobe: Creative, marketing, and document management solutions

  • I have downloaded the creative cloud desktop app, but the app tab says 'download error', download creative cloud. HOW CAN I FIX THIS

    I am using a mac
    I want to sign up for a subscription to adobe cc. I have recently used fully used my 30 day trial, and when I decided to purchase it, my creative cloud desktop app wouldn't let me. It kept saying I had no internet connection (I tried a few different internet connections to be sure it wasn't my internet). I then uninstalled the creative cloud, as well as all the products. For a while I kept getting error 201, and 207 when I tried downloading the cc app again.
    I have now used a mac cleaner to fully remove adobe. When I tried to download it again, it downloaded fully. But when I click on the apps tab, it says 'Download Error'.
    Please help!!!! I need to complete a school assignment

    Brittney2_lee from your post it sounds like you are receiving a variety of download errors.  You can find details on how to diagnose and resolve download errors at Error downloading and installing Creative Cloud application.  You are welcome to update this discussion if you have any questions regarding the steps listed within the document.

  • Issue downloading the Creative Cloud Desktop App...

    I can download the installer off of adobe's website without an issue. When I attempt to install the desktop app through the installer however, the installer gets about halfway through and then just disappears with no error code or message. It simply disappears and never finishes installing. I've tried uninstalling and removing all traces of the installer and desktop app before trying to reinstall but it leaves me with the same problem happening again. The very first time, I installed the desktop app successfully, but there was an error with it a few months in and it said the error would likely be resolved by reinstalling. It hasn't worked since then. I am on a late 2012 Macbook Pro Retina on OS 10.8.5.

    Try below steps
    Click on Finder and then hold Command + Shift + G keys on your keypad
    It will open Go to folder window, type  exactly ~/Library and click on Go
    Then open Application Support > Adobe folders
    Trash AAMUpdater and OOBE folders.
    click on finder and hold Command + Shift + G keys on your keypad.
    This time type /Library and click on Go.
    Make sure to remove ~ symbol.
    Then open Application Support > Adobe folders.
    Trash AAMUpdater, Adobe Application manager, OOBE folders.
    Click on Finder and then hold Command + Shift + U keys on your keypad.
    It will open utilities folder.
    Trash Adobe Creative Cloud and Adobe Application Manager folders
    Download and Run CC cleaner tool from below link
    http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems/_jcr_conte nt/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordion-item-par/proce dure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleanerTool.zip
    Accept the license agreement and click on Adobe Application Manager
    Then click on clean up selected
    Try to install Creative Cloud App

  • I can't download the creative cloud desktop

    I've been trying to download this for over 24 hours now, with no luck. Everytime I try, I get this message:
    We've encountered the following issue:
    The remote server is not responding in a proper manner. Please try again in a few minutes.
    Please help!

    Hi sarahrose27,
    Please follow the steps mentioned in the following link
    http://forums.adobe.com/message/5481137#5481137
    Thanks
    Kapil

  • Why is it so hard to find the download link for the Creative Cloud desktop app?

    So - I have a subscription and I needed to move the location where the files were on my computer. The easiest path is to uninstall and reinstall. So I used the Adobe uninstaller tool (which, even though I told it to uninstall everything, does not uninstall everything). Then I rebooted. All Adobe CS creative cloud desktop apps are gone. I log into my Adobe account online, and the only thing I can find are downloads for downloading "trials" of the adobe apps - this is whilst being logged in. And to download the trial it starts to ask me questions about how I will use it etc. so I didn't bother.
    When I go to the page that has what ostensibly looks like it will lead to the Adobe creative suite downloader/desktop tool, it takes me to the list of ALL adobe desktop app "trials".
    I finally found it by hunting around in the help screens and Google for five minutes, but it's still obnoxious that there is no link to directly download the Creative Cloud desktop app here, which is where it sends you:
    http://www.adobe.com/creativecloud/catalog/desktop.html
    Instead all you see are a bunch of "Trial versions", even though these are included with the adobe creative cloud subscription.
    So I don't really have a question, more of a rant at the stupidity of the way this is set up. When I'm logged in, I should be able to access the downloads, or at least the tool that lets me download the downloads, without spending time hunting around for it. It's ridiculous that it's not set up that way currently.

    Same with me here is the link I found and used
    https://creative.adobe.com/products/download/creative-cloud?version=2.0

  • I downloaded the Creative Cloud. I went to the section of the application and did not find the program Adobe Premiere. Tell me how and where I download a trial version of this program?

    I downloaded the Creative Cloud. I went to the section of the application and did not find the program Adobe Premiere. Tell me how and where I download a trial version of this program?

    Hi Dmirtiyter, I suspect that you have a windows computer and seems you have a 32 bit system and that's the only reason you are not getting a download option for Premiere Pro as its a 64 bit Program.

  • Where do I enter my License key in Lightroom.  I downloaded the Creative Cloud version but purchased Lightroom 5 and licenses it.

    Hi,
    I downloaded a trial of Lightroom from CC and loved it.
    I purchased version 5 and got my license key.
    Now the software from CC has expired and I can't seem to figure out how to enter my license key.
    Thanks,
    Pete

    You can't license the creative cloud version with your serial number. The only way to license that version is with your Adobe ID and password. It will be necessary for you to uninstall that version and then download from here:
    Product updates
    After you install you will be able to enter your serial number. The work you have done using the creative cloud trial version will not be lost because the uninstall does not remove the catalog, nor does it do anything to the images that you have imported.

  • Is there any way the Creative Cloud desktop app can indicate which Market items have already been downloaded?

    Hi, I'm not sure whether this is a general issue with the Creative Cloud desktop app, or something is going wrong with my installation, but I receive seem to receive no indication that I have already downloaded an item when I open CC --> Assets --> Market. Looking in my Libraries, I now find some items I've downloaded up to 4 times. Is there some indication I am missing? Is my installation of CC desktop messed up? Or should I suggest that there should be some indication of whether an item has been downloaded or not on that Market page in the app? Even when I go specifically to downloaded items, none of those items has the cloud with the arrow icon grayed out. The only time that icon grays out is when I download the item and keep that page/window open to download other items. As soon as that page/window is closed, the next time I open it, all icons are no longer grayed out, so I no longer have a clue as to what I downloaded unless I open my libraries in my browser. Seems a bit primitive.

    Hi Elba, Thank you for your time and effort in researching this. Unfortunately, the above method you describe is more than a little awkward. When one shows the Downloaded window, as you illustrate, that greys out all the individual categories. So, if I were looking for brushes, I'd have to check if I already had it by going to the downloaded window, then navigate back to brushes by first going to Featured or Recent, and then to Brushes, (even All Categories is not clickable, though it looks active). I'd also need to have a very, very good memory, or be going back and forth very often, with how close some brushes appear, and how similar their names are.
    Instead, in a browser window, I go to my library from my adobe.com page, so I can see what brushes I have while the window where I can download brushes is open:
    However, this still seems awkward to me. Adobe could grey out the icons to indicate they had already been downloaded, while still allowing them to be clickable and downloadable. I guess more code would be needed. I see examples of this every day in both Apple's app store, and Google's play store. For that matter, even the Adobe CC desktop app itself informs me of what Desktop Apps I have installed on each computer, and even whether they need to be updated. I guess, though, the situation for all of those is a bit different, not being quite so cloud-based.

  • The Creative Cloud Desktop App won't download

    I have the Adobe Application Manager which is where I 'installed' my programs (only Illustrator and Photoshop) at this stage. I want the 'creative cloud desktop app' as I need to access fonts to use in Illustrator. When I click on the link where I download it, it just takes me to the Application Manager again. Is creative cloud meant to be one of the apps in the application manager? Have tried to troubleshoot but cannot figure it out

    Donnacally123 for information on how to open Illustrator CC after it is installed please see Launch CC apps after install - https://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html.
    If you have any additional questions regarding the installation process then please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

  • I signed up, and am unable to download the Creative Cloud on my Chromebook laptop.  I can't download any of the "desktop apps."  What do I do?

    Why can't I download the Creative Cloud with my Chromebook?

    Chrome OS is a Linux derivative. Desktop apps require Windows or Mac OSX. As it stands, you need a different computer or cancel your plan.
    Mylenium

  • I've downloaded the Creative Cloud app but the App tab says there is a download error and to contact support. I have tried uninstalling and reinstalling and am gettting the same message.

    I've downloaded the Creative Cloud app but the App tab says there is a download error and to contact support. I have tried uninstalling and reinstalling and am gettting the same message. I'm running OS X 10.9.3.

    Blakey if you are receiving a download error then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

  • How long does it take to download the Creative Cloud Packager?

    How long does it take to download the Creative Cloud Packager? Its over 22 hours now and its only 57precent complete. Could you tell me what size it is? And if I turn off the computer and bring it to my home broadband will it need to strart from scratch?
    Thanks - Conor

    Make sure you have cookies enabled and clear your cache.  If it continues to fail try using a different browser.

  • I've just purchased CC and can't download the creative cloud app? Help would be appreciated! :)

    I can't download the Creative Cloud App?
    After purchasing CC Complete, it says to click here to download the app and it just takes me to a white page with the four loading squares that just keep circling.
    If necessary to know, I have a MacBook Pro and great internet connection.

    Hi,
    Here is the download page :
    https://creative.adobe.com/products/creative-cloud?
    If you still not have access to this page ,check and clean you hosts as explained in step 3:
    Sign in, activation, or connection errors | CS5.5 and later
    Regards,

  • Unable to download using the Creative Cloud desktop

    When I try and download applications I get the following message: "Installation Failed.  Unable to reach Adobe servers. Please check your internet connectivity, firewall setting, and then try again."
    I am definitely connected to the internet and have disabled the firewall but still have them same issue.  I have also uninstalled and reinstalled the creative cloud desktop.
    Operating System: OS X 10.8.4
    Any suggestions?

    Hi Penny,
    Welcome to the Community!
    Please check the hosts file in your Mac and delete all the Adobe entries from the hosts file. Location is as follows:
    Finder>> Go>> Go to folder>> /etc>> Hosts
    Open the hosts file with Textedit and delete the Adobe entries (If available)
    Once you have deleted the Adobe entries from the hosts file launch Adobe Creative cloud.
    If the issue is still not resolved then please check http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for further troubleshooting.
    Thanks!
    Ankit

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