Where do you use a redemption code at?

I have a redemption code. but don't see anywhere to use it on the site? So how do I get my serial number?

Which product did you purchase?  You may also want to review http://forums.adobe.com/message/4083346#4083346 as someone else has asked a similar question previously.

Similar Messages

  • Where do you receive your redemption code?

    just wondering.. email or?

    If you buy a Cloud subscription directly from Adobe I do not think you receive a redemption code, you Log in to your paid Cloud account to install
    http://www.adobe.com/products/creativecloud/faq.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
    If you did not buy from Adobe, you will need to ask the vendor you bought from

  • Can I use the redemption code for more than one machine for Photoshop Elements?

    I want to use the Photoshop Elements that I bought on more than one machine. Is that
    possible using the Redemption Code? It says it was used with another Adobe ID.
    Thanks

    Hi Stover,
    Typically you use the redemption code to retrieve your serial number for Elements products. The licensing for Elements allows the owner to install on two of their computers.
    See these for reference:
    Redemption Code Help
    How many computers can I install Photoshop Elements on?
    Hope that helps,
    - Dave

  • Where do I enter my redemption code to get my serial#    ??????

    where do I enter my redemption code to get my serial number???
    went to the getserial webpage but there is no place there to enter it ????
    why is this so user unfriendly ????

    You should see this screen on the get serial site (https://na1p.licenses.adobe.com/getserial/). Try using another browser if you are having problems viewing this page. See this doc for more info. (http://kb2.adobe.com/cps/909/cpsid_90921.html)

  • How do I install lightroom using my redemption code

    How do I install lightroom using a redemption code?

    Hi,
    You cannot install lightroom with a redemption code .
    You need to use a serial number to install it.
    To get the serial number click on the below mentioned link
    https://redeem.licenses.adobe.com/getserial
    Enter the redemption code on the above link and then you will get the serial number .
    Thanks and Regards,
    Garima Sachdeva

  • Where do you receive your vertification code for your apple id?

    Where do you receive your vertification code for your apple id?

    Check your Spam and Junk mail folder.

  • Where do i get my redemption code

    Where do i find my redemption code ? I have an order number for CC but no code?
    Thanks

    Hi NickiMM,
    Please refer the knowledge base article: http://helpx.adobe.com/x-productkb/global/redemption-code-help.html.
    Regards,
    Romit Sinha

  • Where do i find my redemption code to register my product on my CC account?

    Where do I find my redemption code to register my product on my CC adobe account?

    Redemption Code Help
    Mylenium

  • HT204387 Where do you find the "key code" on your phone for pairing bluetooth to your new car?

    Where do you find the "key code" on your phone for pairing bluetooth to your new car?

    You have it backwards.  You enter the car BT system key code into the phone when initailly pairing the devices.  Consult your car sound system manual to find the code.

  • I'm having trouble using my redemption code to access Lightroom?

    Can any one help I am having trouble using my redemption code to access the download of lightroom

    i am having the saame trouble with my audio book.  I can get music but no longer my book. and it makes me mad. help me too.

  • HT2737 how do you use the download code if the redemption code is unlegible from being scratched out to much

    I scratched out my itunes gift card way to much and now i can't read the redemption code, is there anything i can do to still use the gift card. maybe using the download code instead?
    please respond back
    -emily

    With any luck, the following document may be of some assistance with that:
    iTunes Store: Invalid, inactive, or illegible codes

  • I have signed on and followed the instructions provided to get my serial number using the redemption code in the box I bought at a retailer.  I am never given a screen where I can enter that code.

    I have followed the instructions provided on the Adobe.com/go/getserial site several times.  I have created an Adobe account and have signed in.  I have found the redemption code in the box I bought at Staples or Best Buy (don't remember which or maybe it was at Apple).  I am never given a screen on which I can enter that code to get my serial number.  What am I doing wrong?

    John, let me explain.  I recently purchased Adobe Premier Elements from
    Staple or Best Buy.  When I tried to install it, I was told that I needed
    to go to an Adobe web site to get a serial number.  There was a piece of
    paper in the box that I had purchased that contained a redemption code.  As
    I went through the process on the Adobe site, I was told that I would be
    shown a screen on which I would list that redemption code.  Once I had
    entered that code, I would be given the serial number required to finish
    the installation of the Premier Elements code on my Mac desktop.  I went
    through the process several times and was never given a screen on which I
    could enter the redemption code so I am unable to complete the installation
    because I have no serial number.
    Please let me hear from you.  I spent over $120 for the code and will take
    it back to the retailer if I cannot finish the install.  This should not be
    this hard.
    Rusty Edmister
    On Sun, Jul 13, 2014 at 6:23 PM, John T Smith <[email protected]>

  • I am trying to work at home on an urgent project today, however I appear not to be able to open my recently purchased CC ai & photoshop & id. Where can I find my redemption code please?

    Please can someone tell me where to find my redemption code Please can someone tell me where to find my redemption code

    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Still in trial mode despite use of redemption code

    I was given a year subscription by an adobe employee as they are trying to convert all the editors at my job to Premiere Pro from FCP. I received the email with the code and entered it, then I downloaded a bunch of apps but they all ask for a serial which I never got. Did I miss a step in the process or something?
    Thanks in advance!

    Hi Bernardosan72
    Sorry to hear you're still having difficulties. I looked at your order and it looks like the type of membership which should only require you signing in with your Adobe ID and no redemption code.  Do you see any kind of button at the bottom with a "License this software" option that you can use to sign-in? If for some reason Photoshop was unable to activate, that would be an explanation why its running in trial mode. In addition to the link John provided, this one might be useful too: http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    If you continue to have difficulties, contacting our support via chat like John suggested would be a good next step.

  • Where do I find my redemption code for my creative cloud membership?

    I have signed up with the creative cloud membership and cannot start using because I keep getting prompted to enter a redemption or licensing code.  I did not receive this code via email.  Where do I find it???

    Sign in, activation, or connection errors | CS5.5 and later
    Redemption Code Help
    Mylenium

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