Where have my purchased apps gone to ,they suddenly vanished from my i pad 2
help,my purchased apps have vanished from my i pad 2,i have tried logging out and back in to i tunes but this does not help thanks
As far as I am aware digital copies from DVDs/Blu-Rays are one-time only downloads, unlike iTunes purchased films which can be re-downloaded in some countries (and if they are from film studios who have agreed to it). If you haven't got a backup copy of them and they are still in the store then you can try contacting iTunes support and see if they will grant you a re-download of them (as they were digital copies I'm not sure if they will but you can try) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
But you should backup all of your downloads, as even though you may currently be able re-download them there is no guarantee that they will remain in the store for future re-downloading (content providers occasionally remove them).
Similar Messages
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HT5957 where have my downloaded apps gone after iSO 7
help? where have my downloaded apps gone after iSO 7
Hi vernica,
Welcome to the Support Communities!
There are a couple of things you can try to resolve this issue.
The first would be to restart and/or reset the iPhone.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Next, perform a Spotlight Search for one or more of your apps to see if they may be been moved to one of the other 5 home screens.
iOS: Understanding Spotlight Search
http://support.apple.com/kb/ht3636
The iPhone User Guide for iOS link below will show you how to reset your Home screen layout on page 23.
manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
Settings > General > Reset > Reset Home Screen Layout
If the apps still do not appear on your iPhone, you can redownload them:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Hope this helps ...
- Judy -
My wife and I have one Apple ID through which we have individually purchased apps for her iPad and my iPad 2. We both now have individual iCloud accounts, and she now has an iPhone. For business reasons we now have to separate the apps under our individual iCloud accounts, but will maintain a single Apple ID for purchases. How can we separate the apps?
Hi Shadow,
The apps are forever tied to the Apple ID that they were purchased under. Your iCloud accounts are also Apple IDs, so although you can sync the apps to your individual device via iTunes, you will be syncing them to the devices, not to iCloud.
Since you are still purchasing everything under one Apple ID, then I'm presuming that they live in a single iTunes library on your computer or Mac? If that is the case, then you would just want to:
Hook up a device to the Mac or computer
Select the device when it shows up under devices
Once selected, the Device Profile screens display to the right - click on the Apps tab, and select which ones you want on that device.
Also check all the other profile pages to make sure they are set up to sync the things you want to sync to that device.
On the info page, you will see that you can sync Contacts & Calendars via iCloud or via iTunes. If you want a single source for contacts & calendars for both of your devices, sync them via iTunes. If you want your own sets of contacts & calendars, sync them via iCloud.
Do you have iCloud set up on the computer or Mac? If so, which iCloud account are you planning on using?
Some of the decisions you will want to make will depend on how you have your computer or Mac configured in conjunction with iTunes. One Apple ID, but one or two User Accounts for the computer or Mac? iCloud on the computer or Mac? What do you want to share and to not share?
Post back with any questions.
Cheers,
GB -
Ios 5 upgrade lost my backup and i no longer have any purchased apps help?
did the upgrade to the new ios 5 and found it that it could not find my backup that it had made just before the installation...and now that the upgrade is done i have no idea where all my purchased apps went?
Apps are not included in the backup, nor is any itunes content.
You should always make sure that everything is on your computer before updating.
If you have failed to do this, then you will have to redownload. Open itunes store, click Purchased under Quick Links -
I went to my system preferences today and they are all gone except for my language and text icon! I have the language and text icon but that is the only icon that is displayed! where have my system preferences gone and how do i get them back??
Double click on the picture of the HD on your desktop, then look at the bottom of the window that opens.
First check the S.M.A.R.T. status on your HD: Applications > Utilities > Disk Utility > in the panel at left, select the first item in the list/your HD mechanism > look atthe bottom of the main window next to S.M.A.R.T. status and see if it says “Verified” or something more ominous like “Failing.”
If S.M.A.R.T.status is "Verified," run Repair Disk: Boot from install disc (insert disc > restart > immediately hold down c key and keep holding it until you see “Preparing Installation”) > at first screen select the language and click Continue > click on the Utilities Menu in the menu bar > open Disk Utility > select your HD in the panel on the left side > click Repair Disk at bottom of main window. Run this at least twice, and keep running it until it says “appears ok” twice in a row. If that doesn’t happen, you may need a stronger utility such as DiskWarrior or if the directory is damaged beyond repair, you may need to reinstall the OS, or you may have a damaged HD (repair utilities can only repair the directory structure, not the HD itself). When this is finished, quit Disk Utility, quit the installer, and restart. Once booted normally, go to Applications > Utilities > Disk Utility and run Repair Permissions. -
e-mail: iTunes store uk
date: 170813
subject: iPad Problem
Sirs,
I purchased my iPad in your London store on 20th May 2012, serial no. DM*******J8T. I have been purchasing apps from the London store, without any problems. Last week, however, receiving a prompt that updates were available, I logged on hoping to update, which resulted in the following window:
>Account not in this Store.
Your account is not valid for use in the US Store.
You must switch to the UK Store before purchasing.<
I have done nothing to facilitate this change in stores and have no way of knowing how to switch back to the UK store.
This is a recent development, I have not had any problems connecting to the UK store before, in fact it happened automatically. Can the fact that I am not actually in the UK now but spend most of my time in Indonesia? This has not effected my purchases from the UK store before, however.
Please help.
Best regards,
Maarten Timmer
<Personal Information Edited by Host>Change back to the UK App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the region where you are located.
9. Tap "Done". -
I have a purchases App in my account that I need to delete. ITunes is requesting billing info to complete the transaction. I have changed my mind and don’t what to purchase the app. How do I delete the purchases App?
There is nothing that you can do to get rid of the balance on your own. Contact iTunes Store Support and seek their assistance. I believe that they can reset your balance for you.
https://expresslane.apple.com/Issues.action -
Just upgraded to ios7 and want to listen to BBc Global news podcast as I do every single morning and it is not there - where have all my podcasts gone? If I had known this would happen I would NEVER have upgraded.. Help!
As of iTunes 11.1 and iOS7, podcast files will no longer play in the Music app on the iPhone (this is very annoying, but that's the way it is).
The two easiest options are probably:
What Apple wants you to do: download and install their free Podcasts app onto your iOS device. In theory your podcasts, including the BBC news one, should sync onto the Podcasts app. This is supposed to "Just work", and if it just works for you, well, congratulations, but that certainly doesn't seem to be the case for most posters in this forum.
What I'm leaning towards: for all podcasts in iTunes, Get Info, and change them from "Media Kind = Podcasts" to "Media Kind = Audiobook". That will allow them to sync to the Music app. Then you'll have to arrange smart playlists or whatever to sync those (ex-)"podcasts" to your Music app. -
Installed iTunes on new pc and opened folder with all my music. Where have my personal playsits gone
Installed iTunes on new pc and opened folder with all my music. Where have my personal playsits gone.
Oddly enough, the music app with Windows 8 can see the playlists, but not iTunes.Sync with new computer
https://discussions.apple.com/docs/DOC-3141 -
I have a purchased app that will not show up in the cloud and is no longer in the app store. Is there a way to get it from my iPhone to my iPad?
You should be able to copy it from your iPhone to your computer's iTunes via File > Devices > Transfer Purchases, and if it's compatible with your iPad you can then sync it to it
-
Where have my downloaded ringtones gone since the last iOS update?b
Where have my downloaded ringtones gone since the last iOS update?b
Apfelwurm wrote:
Choose the German (Germany) keyboard and the ß is in the middle of the lower case 's' when you press that key for roughly 2 seconds on AZERTY and QWERTZ layouts.
Good point. The default German layout works differently: -
Are purchased app configuration backed up or synced from itunes?
if you have a purchased app that is configured on ipad1, is it possible to copy/transfer the configuration to ipad2. for instance setup a mobile printing app and dropbox app with logon account and personal printer choices. backup and sync ipad1 with itunes. connect ipad2, reset to factory specs, restore from backup and sync apps. the setup of the mobile printing app and dropbox does not come across with either bacup or sync. any thoughts, recommendations or solutions? thanks in advance
I doubt very much that you can recover the data at this point. The safe way to do things (I found for me at least) is download apps initially via iTunes instead of your phone, then mark them for syncing and do the normal sync. I purchased all of my apps this way and sync several times a week with no problem. I also do all the app updates thru iTunes.
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Hello Folks.. I have recently purchased a ipad mini with wifi Cellular from best buy online.. Model: MD543LL/A. Can I use this ipad in India with any local networks? Basically does this ipad support GSM network?
Message was edited by: Murali.KRSorry but that was a completely pointless post.
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I have just purchased a mac and get my contacts from my iphone 4 onto iCloud. In settings>groups>all my contacts fall under hotmail. HELPQuestion
Do you have iCloud configured on the iPhone and on the MacBook Air? If not, you'll want to do that for seamless transferring of contacts between the two devices. If you have an iCloud account already, set it up on the phone first. If you do not have an iCloud account I'd recommend signing up for one on the computer first as it's easier to navigate the setup screens. Once iCloud is setup on both machines the contacts will automatically sync (faster if the iPhone is on wireless).
Regarding email, you'll need to ensure the email on the iPhone is configured for IMAP/Exchange. You'll then want to configure that same account in Apple Mail (or whatever email program you intend to use on the MacBook Air). -
When all apps are closed the text vanishes from my toolbar. How do i get it back?
When all the apps are closed the text vanishes from the tool bar at the top of the screen. The apple icon is still there on the far left but clicking on it does nothing. I can't log out!!!!
How do I find that out? I just switched to Apple and am finding it really hard to find stuff.
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