Where is Apple support

There are so many people having problems with Itunes 7.0.2 failure to launch after install but there seem to be no answers. Tried finding an email address to ask this privately but I can't even find a "simple email us here" link. I've loved my old IPod but it got lost so if I don't get the problem fixed I'll have to figure out an alternative hardware and that's not an attractive option.

http://www.apple.com/support/contact/
"Call Apple technical support
Customers within 90 days of ownership are eligible for complimentary phone support—one incident per iPod and unlimited incidents per Mac. Purchase an AppleCare Protection Plan while still covered by the Apple One-Year Limited Warranty to extend your coverage. 1-800-275-2273 for technical assistance. Canadian customers, please call 1-800-263-3394."

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Where is apple support for iCloud. All online help asks for hardware number. iCloud does NOT have a hardwdare number

Are there live people to help with iCloud? Or is Apple too cheap to have phone support or iClouds after taking your money on a product that does not do as promised: play music you put on the cloud should be accessed across several devices. Nada on iPhone, nada on brand new PC with Windows 7. Nada to any Apple support unless I pay more money.
Used to buy exclusive Apple products. Won't any more and I know why lots of others won't now. Expensive and difficult to get real, live help once money is spend. Before you put down money, Apple is ALL sales: we'll help you, there is lots of Apple Support, we have Geniuses that will teach you, blah, blah, blah.

Agreed... we can only hope that they're using happily pounding away numbers on that on-screen keyboard

Apple support disscussions - where has this forum gone?

Developers - (if you are still there)
does anybody know where the apple support discussions is now held. I found this forum really useful for learning about iPhone programming.
Im not sure about this new setup.
james

I followed the instructions you directed me to, and after moving those two fles to the desktop, i go to system pref>network>assis me>assistant.
Going through that, i create a new location, than select 'I use airport to connect to the internet wirelessly'. I select the network that is ours, adn click connect. It runs for a bit, than the error message pops up saying "UNABLE TO ESTABLISH A NETWORK CONNECTION. Your computer could not connect to the internet. Click OK to go back and change your network settings and try again."
I push OK, go back try again, it does nothing. I quit, go under aurport settings, and instead of having it as automatic, i select preferred networks, and select mine as the only network under that.
I restart the computer, same problem happens. Open a web browser, says i am not connected, open my system prefs, and it reads: "AirPort is connected to the network xxxx. Aurport has a self-assigned IP Address and may not be able to connect to the internet."
I have full range on my router, the aurport is connected to the network, i just dont get an IP.
I go and renew the DHCP Lease, and it does nothing. Beside the IP Address, it reads a set of numbers which indicate its self assigned: "169.254.xxx.xxx"
To make things more confusing now, once i reset my system preferences, my roomate, who is running a mac, and couldnt connect to the internet at the same time i couldnt, could now connect. What is the next step for me to do?
Its not the router, because i have tried multiple routers. Its not the computer, because i did have a connection to this network prior to about 5 days ago, and i can still connect to the internet wirelessly at different locations. I reinstalled my os, updated it, nothing. I reset my system preferences and again nothing.
This is becoming a major problem, as i need this connection to do school work.
Does anyone have any suggestions?

How do i find the support chat ... where i type my question to a live apple support who types back to me.

how do i find the apple support chat... where i type my question to a live apple support person and she types back to me live. thank you sandra

No such place.
Online you can try the Express Lane.
Otherwise you have telephone support with Applecare or these (user-to-user) forums.

I am having problems opening iTunes! ever since I updated to 10.5.3ver, I cannot open the application. I have deleted iTunes and all associated apps (bonjour, Cloud, Apple support apps, etc) and still something is wrong. I cant find it anywhere; where di

i am having problems opening iTunes! ever since I updated to 10.5.3ver, I cannot open the application. I have deleted iTunes and all associated apps (bonjour, Cloud, Apple support apps, etc) and still something is wrong. I cant find it anywhere; where did it go? I received the download confirmation each time for each application! HELP!! Using Win7 (64-bit)--IE9

Your post is too difficult to read. Please repost using paragraphs.
In the interim... For All things TM... See Pondini's Excellent information here...
http://pondini.org/OSX/Home.html
In particular... FAQs and Troubleshooting.

I'm trying to find instructions on replacing the memory module in an older MacBook (1,1). This is the model that has the battery on the back. Anybody know where I can get this info? (It's not listed in the Apple Support info)

I'm trying to find instructions on replacing the memory module in an older MacBook (1,1). This is the model that has the removeable battery on the back. Anybody know where I can get this info? (It's not listed in the Apple Support info)

Video of the installation here:
http://eshop.macsales.com/installvideos/macbook_13_mem_hd/
MtD

My iLife v9.03 Install disk is corrupt. Where can I find a download for the the app (not update) at apple support online ?

My iLife v9.03 Install disk is corrupt. Where can I find a download for the the app (not update) at apple support online ?

I have an iLife 11 disc that doesn't work very well so I tried creating a disk image of it with Disk Utility. It took two tries but finally got a disk image that I could use to install the iLife 11 applications. Give it a try.
OT

Is there a way to get a search protocol of the "Find my iPhone" search app and icloud ? And where can i find a protocol of the chat with a apple support worker

Is there a way to get a search protocol of the "Find my iPhone" search app and icloud ? And where can i find a protocol of the chat with a apple support worker

Thanks for the reply however this does not help. When I check the cloud it shows that I have only 20 photos. In reality I had a lot more than that. All the photos on the cloud are those that I have taken since I was at the Apple store. When I check cloud storage usage on my phone it says that I have 5.1 GB of photos. This is a lot more than the 20 that I can see. I am not sure what the Apple employee did to my phone.
Still looking for answers. It is really too bad that I can not talk to an Apple person to get help since they messed up my phone.

Where can I email apple support regarding an icloud email I cannot access?

Where can I email apple support regarding an icloud email I cannot access? I don't live in any of the countries that Apple has stores and the website is anything but useful.

You can only contact Support if you have AppleCare - this runs for 90 days from purchasing a hardware item, or it can be extended at a cost during that time. The contact start point is
http://www.apple.com/support/icloud/contact/
You will need your hardware serial number. If you don't have AppleCare it appears there is no direct Support, only the Help pages indexed in the sidebar of that page.

HT3775 Does apple support mpeg player? If so where can I find it?

Does apple support mpeg 4 player? If so where can I find it?

This is not an issue with Firefox, your message actually confirms this by the error you listed. "There was an error on the server" Firefox is only an internet browser basically, the connection to the internet & such local configuration is outside external from Firefox, the server is on the host side of the connection. It sounds like you have a bad connection between the server & your computer which Firefox has nothing to do with, rather it is your local network. I would actually check out Windows 7 VPN support, you need to setup a virtual private network VPN which is basically a secure connection stable enough to support the bandwidth required to facilitate the meeting.
This is why you are also having the problem with Internet Explorer as you need to correctly configure a VPN connection via windows if your connection supports it.

Where on God's green earth is "Apple support"?

Now I have a Name, this post is aimed squarely at: Matt K. English Communities Manager.
Since MONDAY this week, I have been struggling to sign in to these forums.
I do have an ID and Username that was in use here back in 2009, but can I access it, can I fiddle!
NOWHERE in the apple world is there any help,... correction, USEFUL help.
I have had to create a bogus identity in the end to be able to access the forum.
Can someone PLEASE contact me to tell me how I can use my genuine and elsewhere useable ID on this forum.
I have vented my spleen in a window entitled something like "Apple support suggestions" which I found in my delirious wanderings around apple world
....I imagine you will be able to guess how complimentary it was, but despite having my email address, Apple have singularly failed to help a customer in need.
Typical!

Syd
I'm not an audiophile but here is a discussion about using itunes graphic equalizer.
https://discussions.apple.com/thread/2507363?start=0&tstart=0
If you are ysing an Itunes library of songs and uploading to your iPad, then back on your computer you can go >iTunes
>Window
>Equalizer (its a graphic equalizer) and set it.
Resync
Sorr yI can't recommend an app for you. I'm sure others will though.
Cheers

Where can I find a place for complains (Apple Support is helpless/hopeless)?

I have quite a lot problems with Apple hardware and software. After spending several hours to find solutions on the Apple site and also from external sources, my effort gave 0 results. Can anybody tell to the Apple folks, sitting on the Olympus, that ignoring users is like shooting your own leg?
Here is a list describing some of the problems:
1. My iPad refuses to collaborate with my brand new Mac Mini.
2. Some of my purchased stuff does not show on the iPad.
3. There is no way to simply delete 10000 photos from my iPad. (I have tried all prescriptions described at Apple Support Communities, nothing helps. Some of them even don't resemble options on my iPad.) . I am going to RESET the iPad, probably that is the best solution.
4. I am unable to download purchased software and reinstall it.
5. My new Mac Mini reboots itself unpredictably once or twice every day. I am sending everyday reports to Apple folks. Anybody knows what they are doing with these reports?
Anybody shares my experience?
Dan

Clearly something is not right. No one would tolerate what you are describing, but complaining about it won't fix what's wrong.
Why don't you start with #5. After your Mini restarts itself, it will present this dialog:
Click Report... then copy and paste the text in a reply. Send the report to Apple.
Apple uses these reports to consider changes to OS X that are released in future updates. They won't thank you for sending them, but they do consider all reports that are sent. If the problem is due to a flaw in OS X, it always takes more time that we would prefer for Apple to fix it, but they always fix it. Every time.
Lastly if your Mac Mini really is brand new, consider returning it. You have 14 days from the date of purchase for a no questions asked return and refund with no restocking charge. If you're beyond that, you can take advantage of Apple's complimentary 90 day telephone support. The standard warranty is one year. You already paid for all these services as part of the Mini's price, so take advantage of them.

I just bought my mac created an apple id now when i try to download mavericks, Im sent to a screen where I have to verify my payment and billing options. After they are verified, I receive an error message saying contact apple support. What do I do?

In short Upon verifying my payment and billing options, I was sent back to the same screen with an error message stating,
contact apple support when trying to download mavericks. I dont know what to do at this point.

You can also try App Store support.
App Store support. There is troubleshooting and a contact link.
Support

Where is my apple support community profile

I have joined and can login via Safari to the Apple Support Community and when I first signed in from my Mac which runs Yosemite 10.10.1 I was asked to fill in some details to my profile. However now I wish to update it and I cannot seem to find it.

Thanks a lot - it worked, funny I tried it a little while ago and nothing happened, maybe my trackpad not as sensitive as I thought.
However Thanks again

Apple Support for FCE HD - $200 per call???

i had what was probably a minor issue with editing in final cut express hd today. So naturally, i called applecare. They told me that it had been past the 90 days given to us for support from the point of purchase. Fine. However, the apple support representative went on to tell me that Applecare does NOT support pro applications and that i have to pay $199 per incident? I paid $299 for the product itself! Last i checked, i-pods were selling pretty well and i don't think steve jobs needs that money! Is apple serious? Where do they get off charging $200 for a ONE TIME PHONE CALL? Just because FCE HD is a "pro" application, apple can't assume that everyone who purchases this product is a "pro" from the start!
Where else am i supposed to get phone technical support for FCE HD??

These forums are here to give you technical advice. Admittedly it is not over the phone but it is FREE and lasts for ever.
Also you will have the collective knowledge of numerous people not just the one "expert" you happen to be speaking to.
Ian.

Where is Apple support

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