Where is help link on 'How to ask a question' ?

Using Thunderbird.
Tried to see where the Help > Help contents link opens.
Unfortunately, it does not open on the expected webpage with the immediate help link on 'How to ask a question'.
the link would then take the user to getsatisfaction/mozilla_messaging website.
I use the link to instruct Thunderbird users on what to include when asking a question.
Where is the page that contains this vital information?

Sorry Diego.
Initially, i was just trying to see what on earth was going on with this website, as it was not behaving as expected.
Obviously, it has been significantly updated.
So I possed a question to see if I would be redirected to the getsatisfaction/mozilla_messaging website.
Obviously no.
Then I discovered that it is impossible to retract /delete an asked question.
Not helpful, I can only edit the question, so I have edited the question.
If you know the link where I can tell people to read when they want to know what details need to be included, then I would be most grateful.
The information will tell people what to include when answering a question:
this was the link:
https://support.mozilla.org/en-US/questions/new/thunderbird#w_how-to-ask-your-question
there is no information on that page with regard to ' how to ask your question' so where has it gone?
It instructes precisely what to include
Help > Troubleshooting Information

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* https://support.mozilla.com/en-US/questions/884877
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