Where is my CS6!?

I purchased it off the adobe website a few years ago I have been using it fine but now it is nowhere to be seen in my products section. I don't understand how or why my product is just gone

Hi,
In case of direct order you can locate the order information when you log-in to www.adobe.com with your adobe id (used to make the purchase) and a password.
Please refer to below link:
Adobe Store | Online order and payment FAQ
You can also contact Customer Support at 800-833-6687 and provide them the adobe id. Our representative will assist you.
Thanks!

Similar Messages

  • Where is photoshop CS6 help?

    Where is photoshop CS6 help? Is it only on-line? Isn't there a version stored onto my mac?

    Unfortunately, your help is only online. I say unfortunately, because they can drop it at any time. I have CS5, and when I click Help, it goes to help for CS6, which has a lot of changes in some apps. At least your version is still online.
    Ahhh... the good old days with actual paper manuals. They couldn't take those away from you.

  • Slightly OT:  Where to get CS6

    I am frightened to hear that we got to subscribe to Creative Cloud in future.  I currently have Adobe Creative Suite 5 Master Collection.   I would like to buy CS6 Master collection in box (CS6 would be my choice).   I could not find any CS6 in Adobe website.    Could someone advise me where to find CS6 (full or upgrade version).  TIA

    Start at <http://www.adobe.com/products/cs6.html>.

  • Where are relative CS6 videos?

    Where are current CS6 videos?

    They should be on Adobe TV. CS6 is not current. It hasn't changed since it came out May 2012.
    http://tv.adobe.com
    Do a search on a particular product like "InDesign CS6"

  • Where has InDesign CS6 gone and how can I get it back?

    As you know, InDesign CC on Mavericks is a mess atm, so I need to jump back to CS6 while things get better.
    Thing is, I can't find it, even though my cc app think i have it. So I can't install soemthing that CC thinks is already installed.
    When I first wanted to use it, it didnt show up in my app search (apple+space) so I went to my app folder, there i saw the folder, but all it had inside where two random folders, no actual app. So i figured it probably hadn't been installed correctly so trashed it. But CC still thinks I have it, even though I never did.
    What am I to do?
    See these pics:

    CC is only a mess for some and suspect it's for those that did upgrade
    installs instead of clean installs.
    That said, go to creative.adobe.com and sign in. Go to the download
    center and find InDesign. Click on it and then find the In this version
    section. Click on the dropdown and choose CS6 there.

  • Where to buy CS6?

    In the recent 'letter' (http://www.adobe.com/cc/letter.html), Adobe states: "We will continue to sell and support Adobe Creative Suite® 6 applications..."
    I own Illustrator CS5, and would like to buy an upgrade to CS6. I do not want to join the cloud at this time.
    But I can't find any info on the website about purchasing CS6 - just links to join the cloud.
    Does anyone know where we need to go if we still want to actually buy CS6 products?
    Edit: never mind, here it is (UK site link, since I'm in the UK) http://www.adobe.com/uk/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_s l_creativesuite6.html
    I'll leave this post up in case anyone else was wondering the same thing.

    Thanks for sharing the details.
    The link is applicable to most of the geo locations:
    http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html
    -Harshit yadav

  • Where find InDesign CS6 8.1 debug updater

    where do I find InDesign CS6 8.1 debug updater?

    It sounds like you're looking for developer material. I'd ask here:
    InDesign SDK

  • ELearning 2.5 - where is Audition CS6?

    My company just purchased a few licenses of the eLearning Suite 2.5. The web page (http://www.adobe.com/products/elearningsuite.html)  says that it includes Audition 6, but only Audition 5.5 was in the download. Where do we go to download Audition CS6?

    You did get Flash and Photoshop CS6?
    I was wondering much along the same question. eLearning Suite 2.5 originally included just the CS 5.5 versions of the products.
    The page you point to indicates some of those products have been upgraded to CS6.
    I've asked Adobe for clarification...
    I think you've just happened to license eLS 2.5 while it is 'in flux'. I'm not sure it's a good idea to change the contents of an existing suite. They should leave eLS 2.5 with the CS 5.5 products...and just release eLS 3 when all the products have been updated (i.e. Captivate).
    You MIGHT be able to do this:
    deactivate eLS 2.5 and remove it
    Install Audition CS6 trial version
    install eLS 2.5 again
    That *might* result in the installer seeing the newest version of Audition and tying it to the overall suite, but that's complete theory.
    Otherwise, better to followup with Adobe Sales and see what they say... My guess: wait a bit until eLS 3 is released (no idea when that may be).
    Wish  that was more helpful!

  • Where is Dreamweaver CS6 Windows 7 64bit Installer

    I have a new PC and I wanted to transfer my Dreamweaver CS6 license into it.
    I've been googling around the web for Dreamweaver CS6 windows installer but I cant seem to find.
    This link is not even working also
    http://prodesigntools.com/adobe-cs6-direct-download-links.html
    and this
    http://prodesigntools.com/trials2/AdobeProducts/DRWV/12/win32/Dreamweaver_12_LS16.exe
    Please help

    When using the prodesign site you need to follow the Note: Very Important Instructions section verbatim in order for the download to work properly.  Those steps essentially set you up as signed in to the Adobe site so that the files can be downloaded.

  • Where is the CS6 cleaner tool?

    I've found a cleaner tool at Adobe's website but it's for CS5.5 or earlier versions. I need to fix problems with Photoshop CS6 Beta installation. Is there any CS6 cleaner tool ?
    Also, the cleaner tool will remove only selected items, or everything from Adobe I have installed ?

    I have sent you a private message Andre

  • Where's The CS6 Complimentary Upgrade for The Student and Teacher Editions?

    I bought the student and teacher edition of CS5.5 Design Premium a couple of weeks ago and got the email telling me how to get my complimentary upgrade to cs6 a few days ago. When I went on to adobe.com to look up the pricing for the student and teacher editions of the cs6 programs, there is no upgrade option (the only price shown says "Full from 449.00"). When I looked up pricing for the non-student and teacher editions, the upgrade option is there.
    Are the upgrades for Student and Teacher Editions not available yet? Is there anybody else who bought the Student and Teacher Editions having this issue, or is it just me?

    I talked with someone from Adobe earlier and they told me that I cant upgrade to another student and teacher edition but I can upgrade to a retail version still at no cost. They also sent me a link to a page telling me more about how to claim the upgrade, and the page mentions a "coupon code" that I have to enter during checkout.
    This was the email I got:
    Free upgrade to Creative Suite 6
    Thank you for your recent purchase of Adobe® Creative Suite® software. We're pleased to inform you that your purchase entitles you to a complimentary upgrade to the equivalent CS6 product (download version only).
    To redeem your complimentary upgrade, follow these steps:
    1.
    Find your equivalent CS6 product here.*
    2.
    Once you locate your equivalent CS6 product, select the “Upgrade from” option and complete all the required information.
    3.
    When your information is complete, select the “Add to Cart” button (the promotion price of US$0.00 will be displayed).
    4.
    Finally, select “Checkout” to complete the process.
    You have until August 5, 2012 to redeem the offer. Thank you for being our customer. We value your continued loyalty.
    Adobe Systems Incorporated
    Learn more about what's new in Creative Suite 6.
    * If your CS6 product equivalent is not displayed, you will have to select “Products” from the top menu and find your product equivalent through adobe.com.
    The email didnt include a coupon code, and I followed the steps but the price remains at the regular upgrade price. I read on the "how to claim" page the associate showed me that I would be getting a code no later than May 31st. Do you think this email was maybe informing me that I am eligible for an upgrade and that they would send me a coupon code at a later date?
    Mattgp

  • Where did my CS6 trial go?

    I downloaded the CS6 trial, it seemed to go fine, and extracted fine, and said it was done.  But nothing opened up and started the program, and I couldn't find an icon anywhere to start the trial myself. All I found was Adobe Acrobat, Adobe Downloader, and Adobe Extension Manager CS6.  That last one, when you open it up, lists all the CS6 programs, but you can't click on them, and when you highlight one of them and click Install, nothing happens.  What do I do next?  Did I somehow close the window too early?  It said the installation was done.  Help!
    Thanks.

    By default it would have been saved to your User folder.

  • Where is the CS6 Master Collection download page?

    I have CS6 Master Collection on my old computer, and wish to download it onto my new one (Windows 8).
    I've reviewed past forums on here and links the provided seem to be outdated/expired/etc. Howerever, if I've simply missed one, please feel free to shoot the link this way.
    I see how to download individual CS6 programs separately, but wish to download the collection as a package.
    Thanks!
    T

    This information appears to be up-to-date:
    http://forums.adobe.com/thread/1244543?tstart=0

  • Where does fireworks cs6 store shortcut in mac os maverick

    I'm having a new computer. I want to migrate firework and photoshop shortcuts to new system. I used to do this in windows. However I don't know how in mac. I hope a detail guide for this task. thanks in advance.

    I have made a quick test: the key has been formatted under Windows WITH a label. Then I have plugged it on my Mac: the name appears correctly. And, if I rename it under Mac OS, it is correctly applied and seen under Windows.
    So, there is definitely a different behavior if the key has been formatted, without a name, under Windows... 8-|

  • Downloading and installing Photoshop CS6 Extended

    Hi I purchased Adobe Photoshop CS6 Extended a year or so ago and I am trying to install it onto my new computer. My new computer doesn't have a disk drive so I am unable to insert the disk and I cannot find where to download CS6 on the website, I keep being redirected to CC instead.
    How do I download Photoshop CS6 onto my new computer?
    Thanks in advance for your help!

    Download CS6 products
    Mylenium

Maybe you are looking for

  • How do I install new filters in Pixel Bender

    How do I get the new filters in the pixel bender menu? I download them from Pixel Bender Exchange but there are no instructions.I can't find them anywhere with google searches. I tried just unzipping the files and putting the pbj and pdk files into t

  • TS1538 itunes does not see any of my devices.

    itunes does not see any of my devices.  It used to. But not any more. Why. They show up in Windows. But not itunes. <Edited by Host>

  • How do I import GoPro video into Final Cut Pro X?

    I'm about to purchase Final Cut Pro X (10.1.4). Will I be able to import my GoPro files? Do I have to convert them to another file type? Has anybody imported GoPro video into their projects? I believe that GoPro Studio can convert the video files int

  • PDF Files not printed

    Dear all, r12.0.4. solaris 5.10 bash-3.00$ which pdf2ps /usr/bin/pdf2ps I can able to print text files in the printer properly. When am printing PDF files am getting the error : PDF Files not printed 128mb Of Memory Is Required To Enable Direct Print

  • My Ipod Touch 2nd Generation.

      My iPod Touch has been having problems holding a charge and is not staying on even when it is plugged in, every time i go to turn it on it does not want to stay on so it shuts down. I need tech support please?