Where is my "free" 20GB from MobileMe account to iCloud?

Hello,
I finalized my transition from MobileMe to iCloud.  I know that current MobileMe subscribers are entitled to an additional 20GB on iCloud for free (regularly at $40/yr).  However, when I completed my transition, I did not see my free storage.  Do I need to go through the "upgrade your storage" process as if I am about to pay for it?  Or was it supposed to happen automatically and it didn't? 
Please advise.
Thanks,
icfirat

icfirat wrote:
I finalized my transition from MobileMe to iCloud.
Did you have a full MobileMe account, or a Family Pack sub-account? - the latter can be migrated to iCloud but do not get the free 20GB.
If you had a full MobileMe account and cannot find your 20GB you probably need to contact Support:
http://www.apple.com/support/icloud/contact/

Similar Messages

  • Has downloaded I3D through App store. It has been written FREE. From the account it has been written off 2.99$ WHY??

    Has downloaded I3D through App store. It has been written FREE. From the account it has been written off 2.99$ WHY??

    i recieved the same email with the same game and it also stated the purchase was from canada i have revieved a few other as well and am concerned i have changed my password a few times now but i still revcieve emails and am very worried. i recieved the email near the date this question had been put up
    however i do not know how they are downloading apps as my credit card details need verification when i download anything , any help would be much appreciated.

  • Hi I already used apple's link to remove u2's free album from my account but it has still been on my phone for the past few weeks. Can anyone help me? I can't swipe-delete because I have never downloaded it.

    Hi I already used apple's link to remove u2's free album from my account but it has still been on my phone for the past few weeks. Can anyone help me? I can't swipe-delete because I have never downloaded it.
    Edit: nvm disregard, i jst signed in and out
    Message was edited by: Hanazawa88

    Plus my apps like Mail and Safari randomly quit unexpectedly on me daily.

  • TS3682 when i want to restore backup from icloud this message will appare on my iphone 4s *move your mobileme account to icloud* whats mainig of this messave?

    when i want to restore backup from icloud this message will appare on my iphone 4s *move your mobileme account to icloud* whats mainig of this message?

    Apple has shutdown MobileMe. You have to switch over to iCloud.

  • HT5527 I did not move my Mobileme account to iCloud. How can I get off the iCloud mailing list?

    I did not move my Mobileme account to iCloud. How can I get off the iCloud mailing list?

    If you migrated your MobileMe account before 1 August you should have signed into System Preferences>iCloud with it, and you would be able to see your calendars, bookmarks and emails on the iCloud website. Is this the case? Did you sign into iCloud with your @me.com address?
    If you did not migrate your MobileMe account you can no longer do so.
    If you did migrate, did you do so from a full MobileMe account or from a Family Pack sub-account? the latter did not get the complimentary storage (because their iDisks were only 5GB anyway).
    If you had a full MobileMe account, check on your Mac - System Preferences>iCloud - and see whether that shows the upgrade. If it doesn't, you probably need to contact Support: if you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
    http://www.apple.com/support/icloud/contact/
    You will need the serial number of the covered hardware.
    If you are not covered by AppleCare, then - in common with other free email services - there is no free support (MobileMe Support is no longer available) and you may be asked to pay a fee: in this case you should ask them to deal with it without cost (and hope they agree).
    Note that you haven't paid anything for your MobileMe storage since your first renewal date after 6 June 2011, and iCloud costs nothing unless you specifically choose to upgrade the storage. Note also the iCloud storage is not general file storage in the manner of the iDisk but is restricted to iOS device Backup, Mail, Photo Journal and Documents.

  • I updated my MobileMe account to iCloud, but I missed all my important emails

    I updated my MobileMe account to iCloud last week. And I can not connet to mail account for almost one week. After I change the password, it works. But I missed all my important emails? Any one can help me?

    Your signature says you are using 10.6.8 - this cannot work with iCloud. 10.7.2 is required (as you were warned during the migration process), and if your Mac has the specification for it you should consider upgrading (though be aware that old PPC programs such as Appleworks will no longer work).
    This is the situation on Snow Leopard when you have migrated from MobileMe:
    Your email, calendars, and 'Find my iPhone' will be migrated to iCloud. Contacts and Bookmarks cannot be migrated from a Snow Leopard Mac.
    Your iDisk, together with website hosting and Gallery, will continue to work as before until next June.
    Syncing of Dashboard Widgets, Dock Items and Keychains between Macs, and Mail Accounts, Mail Rules, System Preferences, Signatures & Smart Mailboxes between Macs & iOS devices, will cease altogether.
    You will be able to access email and calendars on the iCloud website at http://icloud.com provided your browser is reasonably up-to-date.
    You will not be able to sync contacts or bookmarks from a pre-Lion Mac.
    You will be able to enter the server settings for email manually in the Mail application and access your email.
    You will not be able to sync your calendars directly.
    Some people have been able to set up calendar syncing by using the method detailed here - this is an unsupported hack and may not be reliable, and may stop working at some future point.  BusyCal is an iCal-like calendar application with extra facilities: it can sync with the iCloud Calendar while running on Leopard, Snow Leopard or Lion.
    There appears to be no method of syncing contacts (though Address Book on a Mac can be synced with Google or Yahoo address books - I don't know how reliable this is).
    The requirements for upgrading to Lion are:
    Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
    2GB of memory
    OS X v10.6.6 or later (v10.6.8 recommended)
    7GB of available space
    Lion is $29.99 and is obtained from the Mac App Store.

  • How to move MobileMe Account to iCloud?

    I tried logging in my iCloud account and got this message:
    "Go to me.com on your computer to move your information to iCloud".   PRESS "OK"
    I did that by going to my pc  and logged into www.me.com but somehow can't configure how to move MobileMe account to ICloud. Rather  i don't understand this Terrm.

    Read "How can I use iCloud with 10.6.8?" list over on the right under the heading "More Like This".
    Allan

  • Cannot send email from MobileMe account

    Apple recently pushed out an update to the MobileMe calendar. Since upgrading my account, I am unable to send emails from Firefox4 (current version) in Windows. The page sits indefinitely at a loading screen. Apple Support won't help because it isn't an issue with Safari. Anyone else have this issue?

    When using the MobileMe account preset to create the account, the SMTP server is created with 587 as the SMTP server port, which can't be changed when using the MM account preset to create the account.

  • Failure sending email from MobileMe account on iPhone

    I cannot send emails from my mobileme account on my iPhone, the following error appears: connection to the outgoing mail server 'smtp.me.com' failed.
    I have my gmail account set up and this works fine, any ideas?
    Thanks

    One thing that might help out.
    Try a reset by holding down the home button and power button at the same time until you see an apple logo.
    If the reset does not work, one more thing to try.
    Remove the account from the iphone by going to settings > mail, contacts calendars > your MobileMe account.
    Scroll to the bottom and tap the delete account button.
    Reset the iphone by using the 2 buttons again.
    Now set the MobileMe account back up on the iphone.
    Hope this helps.

  • Can I have multiple "send from" email accounts in iCloud like I had in MobileMe?

    I was using MobileMe to receive mail I was having forwarded from another (non-MobileMe) email account, and I had MobileMe set up so that I could also send mail "from" that account. I am still receiving that mail fine, but that separate "send from" account disappeared, and I don't see an option to create one. All I see is the option to create aliases, which isn't exactly what I'm looking for. Has anyone else run into this?
    I access my mail through the iCloud website on multiple machines.

    In fact you weren't using MobileMe to send 'From' the other account, you were using the web page to send using that account's SMTP server (MobileMe's own server only allowed the use of its own addresses).
    That facility is not available in iCloud, and similarly you can send using only your @me.com/@mac.com address as the 'From' address.

  • Can't get/send mail from MobileMe account

    Suddenly, my mail app does not download mail to my MobileMe account, or send from it. All my other accounts from different suppliers work normally. I can see the mail sitting on my MobileMe page (via Safari) but the spinning cog wheel just goes round and round - on both inbox and Sent.
    I've restarted, repaired permissions, removed the account from preferences and re-installed it, but it makes no difference. Any ideas?

    Well, I wouldn't jump into that just yet. Others may have suggestions for you to try.
    Select the moble me account in the inbox and try rebuilding the mailbox under the mailbox menu. See if that does anything.
    Also, check server and port setting and compare to the one still working on your laptop.
    At some point in time, I assume MMe will not be configurable under a regular account, but will all be intergrated fully into iCloud. Have you considered just signing into iCloud and using it that way? When doing so, it will create the account in your Mail application as long as you're signed in.
    One word of caution: when signing into iCloud, be careful what you select to use. If you select calendars, it will upload your calendar info into iCloud and delete the information locally from the computer. Your calendar information won't be available on your computer when you sign out. Address book gives you the option to keep local contacts on your computer when signing out.
    I also tried to add a mobile me account outside of iCloud to test, but it keeps setting me up to the iCloud IMAP account. The account disappears from mail when you log out. So, it won't let me set it up as a POP account. I've tried to set it up in the past using the older settings before iCloud, but wasn't successful. Maybe I had the wrong settings. Not sure what MMe was using last.

  • Emails from MobileMe account to cellular phone (not iPhone)

    This is probably simple to do but I can't figure it out.
    I have a Samsung Instinct and a iMac running on Leopard 10.5.7.
    I want my Samsung alert me when I get me.com emails
    in my Mobile me account.
    How do I do it? Is it something I set up in Mail? Mobile Me? on my Instinct phone?
    with my telephone company?
    Thanks

    AFAIK you can't do this directly: but assuming that your phone has an email service associated with it you could forward messages from MobileMe to your phone's account.
    To do this, log in at http://me.com and in the Mail pane click the 'Tools' button (the one with the small cogwheel and the down-arrow) and click 'Preferences'. In the toolbar of the pane which opens click 'Other' and then check 'Forward my email to another email account' and 'Keep a copy of forwarded messages with MobileMe' and enter the email address.
    Whether you will actually get alerts when the messages arrive depends on how the phone and the email account work.

  • How do I fix Mail in Snow Leopard where I cannot send emails from my account to another account I've set up in Mail, but the reverse works fine?

    I have a problem with Mail in Snow Leopard in that I cannot set up two email accounts for myself and my wife with the same ISP and have them operate properly.  I've set up the accounts in strict accordance with my ISP's instructions for setting up email accounts on Mac Mail but I cannot send an email from my account to my wife's without a drop-down message appearing that Mail 'cannot send the email from this server.  Please edit the server list'.  No amount of tweaking appears to work.  Applecare consultants have so far been unable to get it to work and a recent visit to the local Genius Bar in the Apple Store was fruitless also.  My ISP's help line was unable to solve the problem even with a supervisor level consultant.  The ISP concluded it was some kind of 'bug' in Mail.
    I could send emails from my wife's account to mine, but not vice versa; I could send emails to other addresees without any problem and I can send emails from my account to my wife's using the ISP's webmail.
    Does anyone please have a solution to my problem?  At the moment we're operating one account (mine) on my Macbook and my wife's is set up on her iPad2.  As we prefer to use the Macbook for storage and (using Time Machine) for back-up of our data, the two accounts on separate machines is a nuisance.
    Another factor is that I prefer to control when I download emails and set my preferences accordingly.  One of the so-called 'fixes' that were tried wound up downloading emails regardless of settings, even after removing my wife's account; the matter was remedied only after I had removed all accounts form Mail and started afresh from scratch.

    You'll have to pardon my ignorance of some  computer terminology; I'm a retired manager and not a computer technician, hence my muddling up of client and server terminology.
    Re your comment about Port 339: I did qualify this with (?).  As I wrote, it all happened at lightining speed and the guy at the Genius Bar didn't bother explaining what he was doing.  Port designation contained 3s and 9s to the best of my recollection.
    That said, you seem to be spot on re setting up a 'dummy' client in Mail.  I set it up as you suggested and I can send to and receive from this client without a problem.  You appear to have identified the solution, notwithstanding the claims of the ISP's 'experts'.
    The next problem I have now is sorting out my wife's mailbox that is so troublesome whenever I set it up on Mail.
    All the other set-up advice to date yielded a similar result; inability to send from my account to her inbox.  Perhaps deleting her details from the account altogether and setting them up again from scratch may be the solution and I shall try that in due course.  The impediment that I have with this at the moment is that my ISP admits that it has 'a technical problem with its email servers' and some of its related web pages that prevent my doing this myself.  I will have to go through the telephone 'help' line and ask the technician to set it up at their end on my instructions.  This has some disadvantages in that I have to divulge the password to the account to the operator rather than keeping it anonymous by doing it on-line.   You may have solved the problem, but until I can successfully sort out a working mailbox for my wife i cannot definitively say so.
    Many thanks for your perseverance.  You've made more sense than anyone else so far and that deserves some points, surely?

  • I want to abandon my MobileMe account, but iCloud Setup insists on using it

    I just installed the Lion update for iCloud support.  I have a MobileMe account, mainly used for syncing between Mac and iPhone.  I use a different account for iTunes and developer, and want to use that one as my single Apple ID.  When I go into System Preferences for iCloud, it wants to migrate my MobileMe account, and there is no option to start with a different id.
    - Can I get iCloud to setup with my other Apple ID?
    - If I start with the MobileMe migration, can I then ditch it and use the other ID instead?
    Thanks for any pointers.

    That's where I tried to start, but this is what I see, with no option to bypass MobileMe:

  • How do i move my MobileMe account to iCloud?

    I go to my MobileMe account and don't see an option for this.  What do I do?

    Help here >  Creating an iCloud account: Frequently Asked Questions

Maybe you are looking for

  • How to remove overs thousands of dummy links... especially they are sync-ed to icloud already...

    I was using Safari on iMac, and not sure when and how my browser generate lots of dummy links as bookmarks, over thousands dumy links/bookmarks. the worse is they are sync-ed to icloud already. so all my iOS devices also have very bad performance on

  • Wsdl and JDeveloper: JVM limits exceed

    Hello experts, I have a little problem using integration events: I use JDeveloper for creating necessary proxy classes automatically for wsdl-files. It works fine for almost every wsdl provided by SoD. But for the IntegrationEvent.wsdl this procedere

  • Load from MQ Queue

    Hi, We have got a requirement where we need to load the data from MQ Message queue. What is the approach we have to take in terms km,odi model,topolgy etc and how to read and load into oracle tables. Cheers

  • RE: Trying to find a way to restore M55-S1001 Satellite to factory settings....

    I am trying to restore my satellite M55-s1001 to factory settings but my DVD drive isn't working.  It spends but isn't reading.  I was wondering is there a way that I could use a USB method to reset the laptop... Desperate need of help!!!!!

  • Candidate Profile - External Candidates- Data not saving

    HI All, I have a developed a custom Web Dynpro application and added it to the Candidate Profile. This Custom Webdynpro application is updating a custom infotype. When I run the candidate profile application for external candidates, it does not save