Where is my help menu/help center? All I get is file finder.

My manual says I can get to the help center by selecting the finder icon (in my dock) but i cannot get to any kind of help info.
I can search for files only. Where do I find the help utility in my computer?

Click the Help item in a Finder menubar, and select Help Center:

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Help menu options change all the time - repair install always shows

After installing Acrobat X, I noticed the Help menu options change all the time. The repair install option is always present and sometimes the deactivate option is present but grreyed-out, somtimes it is enabled and most of the time it doesn't even show up. I have the full version purchased from a major online retailer.

I should add the following: The Sound control panel will not even let me click on the "Show volume in Menu Bar" check box.
I just now installed the latest Brother control panel (Leopard compatible) and it DOES appear in the menu bar.

Bug report: Photoshop can't record an action where you insert the menu item "Tile all horizontally".

I am running CS6 beta on Mac OS 10.7.3
Photoshop can't record an action where you insert the menu item "Tile all horizontally".
Expected behavior: add the tile all horizontally action to your actions.
Behavior: nothing happens.
This does work for Tile all vertically.

Have I mentioned how much i love my playbook now Great job on os 2.0

What is going on with mobile me? All I get is the find iphone screen and I can't switch apps to read mail.

What is going on with mobile me? All I get is the find iphone screen and I can't switch apps to read mail.

MobileMe is working partially, Apple says some users can't access to the web-apps (Mail, Calendar, etc.). In my case is working fine in my iPhone, in Outlook 2010, and I can only access the Mail app (Calendar and other functions are not working!).
Hope this gets fixed soon

Help menu help loads After Effects 7 Help

Using Golive CS2, when I go to the help menu and choose Golive Help, After Effects 7 help opens instead, with a dropdown menu that has no listing for Golive Help. I just reinstalled Golive CS2, the update, and a help update to no effect.

First, ensure you have the latest help centre and Golive Help package:
Help Centre 2.1:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=3171
Help Package: http://www.adobe.com/support/downloads/detail.jsp?ftpID=3091
*Ensure the file GoLive_8.0_en-us.zip is in the Adobe Help
Centre\AdobeHelpdata\Packages folder.*
There are a couple of Techdocs relating to the Help Centre:
331717 Help window doesn't appear when you start Adobe Help Center
(Windows XP, 2000)
http://www.adobe.com/support/techdocs/331717.html
319210 Adobe Help Center is missing content or returns the error, "The
topic you want to view applies to a CS2 product you have not installed."
http://www.adobe.com/support/techdocs/319210.html
If those don't help:
1. Try deleting the Help Preference file by holding down CTRL+ALT+SHIFT
whilst starting Help.
2. Assuming ahc.exe is located in C:\Program Files\Adobe\Adobe Help Center,
delete the following folders
C:\Program Files\Adobe\Adobe Help Center\AdobeHelpData\Cache
C:\Program Files\Adobe\Adobe Help Center\AdobeHelpData\Database
C:\Program Files\Adobe\Adobe Help Center\AdobeHelpData\Preferences
C:\Program Files\Adobe\Adobe Help Center\AdobeHelpData\Search
The only folder under C:\Program Files\Adobe\Adobe Help Center\AdobeHelpData
you should have left is one called packages.
Run ahc.exe
What should happen is that your help centre database should get rebuilt
(you will see progress messages as it process each help package) and
everything should work.

Screen help,menu help

hi,
can anyone tell me about the following helps
1)what is screen help?
2)what is menu help?

I'd try the DVD on your computer and in another DVD player/TV to see if it's a TV setting or an iDVD issue.
John

HELP!!! Can I get back files from a folder that has been copied over?

I had a file in the trash with the same name as a file on my desktop. I accidentally started copying it from the trash to my desktop. It erased some of the files I had on my desktop in that folder that were very important, before I could stop it from copying. Is there any way to get the files back? They had been on my desktop for a few months. I'm thinking that maybe they are stored somewhere on the computer. I tried a search but came up with nothing. I usually back up to a external hard drive but I didn't this time and I'm paying for it now!

When a file is erased, the space on the drive that the data occupies is not necessarily erased. It is just unallocated, so that other new data can use it. However, until that new data overwrites that same physical space on the drive, your old data may still be recoverable.
To do this, you need to use a data recovery tool. There are tools that specialize in data recovery, such as
http://www.prosofteng.com/products/data_rescue.php
and other tools have a have multiple functions, including data recovery
http://www.micromat.com/index.php?option=com_content&task=view&id=202&Itemid=107
If you want to try recovering the data using such a tool, you should stop using the Mac (or use it as little as possible). Any use of the Mac will make it more likely that the space occupied by the old data will be overwritten. If that happens, the portion that is overwritten will not be recoverable.
This is a good example of when Time Machine (part of Leopard and Snow Leopard) would be extremely helpful. It does backups to an external drive automatically, in the background, once per hour that the Mac is active. You just set it up and then forget about it. You can get any file back that you accidentally erase, even an older version of it.

Downloaded the latesty update for itunes and now cant open itunes at all keep getting a file missing error whats doing on ????????????

installed latest update of itunes and now cant open it at all i get a message saying theres a file missing and i need to re-install itunes but after the 6th time its still the same ,getting really ****** off with it now !!!!! HELP!!!!!!!!!

Hey crebely!
I have an article here for you that may help you troubleshoot and resolve this issue:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

I have google in my menu bar but all I get is a message error

I am running the latest Firefox under XP with all its updates and have Google search in my menu bar, if I ask it anything a message comes "Secure Connection Failed" along with a reference (error code: ssl_error_rx_record_too_long).
I have a homepage of Madasafish which has a google search box which works OK.
Any ideas please from David

You can check the connection settings.
*Tools > Options > Advanced > Network : Connection > Settings
*https://support.mozilla.org/kb/Options+window+-+Advanced+panel
If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.
See "Firefox connection settings":
*https://support.mozilla.org/kb/Firefox+cannot+load+websites+but+other+programs+can
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Audition CS6 Help menu not working

I have downloaded Audition CS6. When I go to 'Help' i get error 10. Is there no help file with the trial?

Hi All,
I found this on the web and it works!
<http://forums.adobe.com/message/4417566#4417566> CS6 Help Menu Not Working
This does not apply to one application, but is a suite wide fix.
I had been running the CS6 Master Collection trial download version and the help menu, specifically the online "Help" and "Support Center" listed on the main help menu dropdowns of all applications within the suite, was not working, able to connect, or an error that the folder did not exist (apparently corrupted).
Once I just got the CS6 Master Collection (DVDs) I uninstalled the trials, then installed the hard copy version, with the normal reboot in between. The Help menus still did not work.
This is what I'm running. : Windows 7 Pro 64-bit
I called Adobe support and the following was my solution for both my desktop and netbook with this problem.
1. Close all running Adobe applications.
2. In the directory C:/Program Files (x86)/Adobe/ Delete the "Adobe Help" folder.
(C:Program Files (x86)/Adobe/Adobe Help/)
3. Reboot
4. Then go to Adobe.com/support/chc/ (this is the "community help center")
5. Click under "Step 2" the "Install Now*" button.
6. On one of the windows that open there is a Preferences drop down menu. Select the one that allows online help connection as well as local.
7. Click "download" to begin the folder download. The downloaded folders are more than 1 GB for the CS6 Master Suite help files. Watch at the bottom left of the download window to see the small progress meter.
8. Once done, reboot.
My CS6 Master Collection help menus throughout were fixed by completing the above.
Thanks Tom! ...at Adobe support for this fix procedure.
I hope this helps someone else out there.
This does not apply to one application, but is a suite wide fix.

Acrobat 8 hangs when selecting "Help" menu...

I'm running the latest (all updates as of today) version of Acrobat Pro and the latest version of OS X 10.5.4 on a Mac Pro. Whenever I move my mouse of the Help menu, Acrobat stall I first get the old wristwatch, then the beachball spins. It takes between at least 1-2 minutes before I can do anything again. If I don't just sit there and wait (ie. if I go to another program), I gotta do the whole thing over again.
Anyone else experience this?
I've tried permission repairs, deleted prefs, etc. etc.
Any help would be appreciated!
Thanks,
Kristin.

Same problem. Acrobat Pro 8.1 was rock solid under Tiger. Performed an Archive and Install upgrade to Leopard two months ago and have had the same performance issues on a dual 2.3 GHz G5 running Acrobat Pro 8.1.2. Click on the Help pull down menu and the OS9 wristwatch appears for 30-45 seconds then transforms into the spinning beachball before the menu displays. When it finally appears the "Activate" option is completely missing. When I select Document/Reduce File Size in a multi-page pdf I get the same OS9 wristwatch and what use to take a few seconds for a 5 or 6 page document can take up to a minute and the processor use in Activity Monitor pegs at +100%. Same result in Safe Boot startup mode or with extensions off or with new user with admin privileges. I've uninstalled and reinstalled and spent 2 entire days trying every combination imaginable and I'm convinced the application itself is hosed. Adobe Tech Support is out of suggestions. Illustrator CS3 works fine except I get the same OS9 wristwatch when it loads. Sad to hear you get the same OS9 wristwatch on a MacPro with no OS9 capability. Call me a fool but I'm upgrading to Acrobat 9 and hope this will resolve these issues.

Help and learning center links return "file not found"

The setup was done with the lattest and greatest install file downloaded from your website. Everything went OK with the following exception; when I load "Help and Learning Center" all links with the exception HP Connected return "File not found". example; http://h20180.www2.hp.com/apps/Error?h_lang=en&h_cc=us

Hi @ballpet ,
I see that you are experiencing issues with the Help & Learning Center software. I will certainly do my best to help you.
It sounds like something is blocking the full software install.
I would disable all the start up programs and temporarily turn off the Antivirus Software and any Real Time Scanning in the Antivirus Software also, to see if that is causing the issue. How to use MSCONFIG . Click on the Startup tab and click Disable all, Then click the Services tab and check Hide All Microsoft Services.
Restart the computer.
Disconnect the USB cable from the printer.
Run the uninstall from the CD.
Go start, computer, right click on the CD for the printer, left click open in a new window, double click on uninstall.
Make sure that the print spooler service is running.
Right-click Print Spooler, and then click Properties.
If the Startup type is set to Manual or Disabled, click the drop-down list, click Automatic, and then click Apply.
Under Service status, click Stop and then Start, and then click OK.
Run the installation again and don't connect the cable until prompted.
Test the printer.
Then you will have to go back and enable the Startup programs, Microsoft Services and turn the Antivirus Software back on again.
How is the printer connected? (USB/Ethernet/Wireless)
Please provide in detail the results if you are still having issues.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Troubleshoot is the only Help menu item that won't open and makes FFX hang even after reset

Trying to solve why there's no sound with You tube, I headed for Help and troubleshoot. Every item on the Help menu opens, except troubleshoot. I didn't find "Help" in safe mode, so couldn't try it there.
Reset Firefox and trouble shoot still won't open.
And anything you add about the sound will be appreciated. It seems to come and go for reasons of itw own.

Does the troubleshooting information page open if you type ''about:support'' into the address bar and press Enter?
As for the sound issue,
# Open the Windows volume mixer and make sure the global sound level is appropriate, as well as the sound level for Adobe Flash Player and Firefox. Only running applications show up in the volume mixer, so you first have to open a Flash video in Firefox to change the volume level for Flash Player.
#* [http://windows.microsoft.com/en-US/windows7/Adjust-the-sound-level-on-your-computer Adjust the sound level on your computer | Microsoft Support]
# Close all tabs in Firefox, then clear the cache.
#* [[How to clear the Firefox cache]]
# Delete cookies from youtube.com, ytimg.com and google.com
#* [[Delete cookies to remove the information websites have stored on your computer]]
# Delete all Flash cookies as follows.
## Press the Windows logo orb on the taskbar and click Control Panel.
## In the Control Panel search box, type ''flash''
## In the search results, click "Flash Player (32-bit)"
## Click the Storage tab.
## Click the Delete All button.
## Check "Delete All Site Data and Settings", then click the Delete button.
# Open the following video link. Right-click the video. Does the context menu have an "About the HTML5 player" item in it? Adjust the volume in the YouTube player. Can you hear any sound?
#* [http://www.youtube.com/watch?v=XSGBVzeBUbk&html5=1 Big Buck Bunny animation]
# Open the following video link. Right-click the video. Does the context menu have an "About Adobe Flash Player" item in it? Adjust the volume in the YouTube player. Can you hear any sound?
#* [https://www.youtube.com/watch?v=MGR4U7W1dZU Bastille - Things We Lost In The Fire]

This page can't be displayed from Lightroom CC help menu

When clicking on either "Lightroom Help" or "Library Module Help" in the Help menu of Lightroom CC I get a "This page can’t be displayed" is this a new feature Lightroom 5 worked ok

Same here...it has never worked for me. Here's some links that may be helpful:
https://helpx.adobe.com/pdf/lightroom_reference.pdf
Adobe Photoshop Lightroom Help | Lightroom Help
Learn Lightroom, get help and support | Adobe Photoshop Lightroom 5
https://helpx.adobe.com/lightroom/help/whats-new.html
https://helpx.adobe.com/lightroom/top-issues.html
https://helpx.adobe.com/lightroom/kb/lightroom-gpu-faq.html

Help menu is damaged

My help menu from a purchased copy of elements 10 is damaged according to the menu
Message title was edited by: Brett N

I purchased a copy of elements 10 from Office Depot. I installed the program and it works fine. However, when I try to use the help menu for quick answers, i get a pop up box that infroms me that the help menu on this program is damaged. It advises me to contact the manufacturer or to reinstall the program. Trying to reinstall i have one option; it wants to uninstall the program. It also informs me that it is a one time thing. I'm concerned that if i uninstall the program, i won't be able to reinstall it. Does this explantion help further? Can i download the help menu without downloading the entire program from Adobe downloads?

Where is my help menu/help center? All I get is file finder.

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