Where is my online number?!

Hi,
I ordered my online number about a week ago and only got around to paying it today, and I wanted to send it forward to family and friends, but I can't for the life of me find the actual number as I didn't write it down before. Can anyone tell me where I can find it under account settings? I wanted to email customer care but can't find any email for them, either.
Thanks in advance.

Domovidas wrote:
ME too I have this Problem. I had an online Number (at Hong-KOng) but I cant find it any more anywhere et have never been written by email I should pay for prolongation ...
Hi,
I can confirm that you have 2 active Online Numbers at the moment (UK and Hong Kong).
If you wish to see them, you need to log in to your account (on Skype webpage) and click on "Online Number" tab. There you will be able to check the details of your numbers and extend them if needed.
I hope it helps
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

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I don´t know what to do, and the menu of assistance is so confusing, don´´t know who to ask!
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Hi, Kitty ..., and welcome to the Community,
Your Skype Number will appear in your account settings where you manage subscriptions and call features. A Skype Number has only one purpose: to provide a real fixed line telephone number that people who do not use Skype can use to call you - and you receive their calls on Skype.
Below is a copy and paste of the instruction to contact Skype Customer Service directly via their secure portal. Hope this serves as a useful road map!
Regards,
Elaine
How can I contact Skype Customer Service?
Skype offers help and support through:
The Skype Support website
The Skype Community
The Heartbeat blog
Skype blogs
Email and Live chat (for eligible customers)
To get help with the issue you’re experiencing:
Go to the Support request page. You will be asked to sign on to the Skype website at this step.
Select the topic you need help with and the problem you’re experiencing. ... or the closest topic which matches your enquiry. Some information that might help with your problem is displayed. These are the FAQ articles pulled from the library for your review.
If you still feel that the information doesn’t help, scroll down to the bottom of the website page and click the Continue support request button at the bottom of the screen. Please note that the graphic, below, is for illustration purposes only, and is not a hyperlink to contact Skype Customer Service.
Select your contact method. (We recommend that you check our Skype Community first. No need to circle back here, as the Community is where you started!)
If you chose email, enter your details, describe your problem, and then click Send support request. We'll get back to you as soon as we can.
We don’t currently provide telephone support.
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Transfer online number to other account?

Hi to all,
I have an account (personal) where I bought Online number.
I would like to create new account for my company.
Can I transfer this Online number to the new subscription?
I succsesfuly run both primiry and secondary at same time:
C:\Program Files (x86)\Skype\Phone\Skype.exe /secondary
Thank you

Hi,
Unfortunately Skype doesn't offer a phone support.
And I'm sorry to inform you that transferring Skype producto from one account to another is not possible.
What you can do is to try requesting a refund from Customer Service and puchase a new number on other account (you will not be able to buy the same number, as it will be reserved for your first account for 90 days).
At this point I cannot guarantee that you will receive a refund.
Customer Service will inform you if you are eligible for that.
Please see: https://support.skype.com/en/faq/FA297
I hope it helps!
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

Where can I see my new online number if I forget i...

I just bought my online number but I didn't write it down right away. Where can I find it?

I don't know, but I have the same problem!

I can't see where I renew my online number

as the title says, I can't see where I renew my online number.
When I go to account I can order a new number but not just renew my old one
I have 3 days before it expires,
Thanks in advance,
Mike

Hi,
You can check help from this post made by Primemover:
http://community.skype.com/t5/Welcome-Getting-Started/Help-us-help-you/td-p/13054
Regarding your subscription, since Unlimited US & Canada is offered only to US and Canada customers(located in these 2 countries) I'm afraid you can't purchase it right now.
You probably have only Unlimited US listed here:http://www.skype.com/go/subscriptions
Alternative is to use Skype Credit until you get back.
Tip: When you get back to US I'd recommend purchasing subscription with Skype Credit, then it will be extended automatically and no matter where you can add Skype Credit to your account.
More info about paying with Skype Credit for your subscription: https://support.skype.com/en-us/faq/FA1781/How-can-I-pay-for-a-subscription
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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Yes. you can. For more information on Online Numbers, please click the "Online Number" link under Features at the bottom of this page.
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Where iss the serial number from online photoshop download?

Login into www.adobe.com and check under My Orders:
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Neil

Where do I see my Online Number

When I go to welcome to skype mattmcginn_hk, I do not see my online number anywhere. But I received the following message on Sept 20. After I reinstated my online number. Why is that?
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The administrator of the Skype Manager called XXXX (withheld intentionally) has allocated you an Online Number. You can start using this feature immediately.
Here's what you have been allocated:
Online Number: +1202XXXXXXX (withheld intentionally)

If you are using the latest Skype for Windows just click on your name on top left and then on the "Profile" tab to the right. Scroll down to see your online number.
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ONLINE number is TAKEN - WHERE'S SKYPE support?

I paid 1 year subscription for a number that someone else is using. I set up my voicemail and it still rings at someone else's number. However, when I place a call that caller ID shows-up, but it does not help because IT DOES NOT WORK AS MY ONLINE NUMBER!
I'd be happy to change the number, I just need some number to work ASAP!
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you need to go into your account, cancel your existing Online Number and then purchase another
the fact that the existing number has apparently already been allocated to someone else, perhaps not even a Skype user, is NOT uncommon in the industry, so I wouldn't come down too hard on Skype
note that canceling a Skype service normally just means NOT RENEWING IT, so to get the necessary refund you will need to contact Customer Support after you cancel, and provide the necessary details
https://support.skype.com/support_selection
note also that you would likely get better response if you were to have posted in the correct forum
http://community.skype.com/t5/Payments-and-Billing/bd-p/Payments_billing
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Can two people access the same online number at th...

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Purchased the Photoshop / LightRoom 5 "CC" for $9.99 - where's the serial number(s)? (cross-post)

Title pretty much says it all.
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I purchased the $9.99 / month deal that Adobe is offering to new customers, etc.
Downloaded everything that I need to download (I think).
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@ didjunior:
Hi. Sorry, but I don't have any good news for ya.
My issue has been resolved, however - it was due to a lengthy chat I had online with an Adobe Associate.
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Online Number isn't showing up on people's caller ...

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Let me know if there's a way to solve this please.

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... (me)
Hi, My Online Number Caller ID shows up when the call is received on a mobile phone, but not on a BT landline (in the UK). My Online Number area code is Cambridge (01223) - is it possible Caller ID would work with BT if the Online Number area code was a different area, like London (020)?
... (support)
If caller ID isn’t displaying, it’s possible caller ID isn’t supported by the local telecommunication provider for the country you are calling. Caller ID is passed along with a call, from Skype through the local telephone companies, up to the mobile or landline number you dialled. If one of the links in the chain does not support caller ID properly, a default number or no number at all will be displayed instead. In most countries, caller ID is supported by the local providers and the number should display as normal. However, there are a few countries where caller ID can be less reliable or it does not work at all.
... (support)
Thank you for waiting. Upon checking this. We the Online Number is currently not supported in BT landlines. We are currently working with the providers so that we can provide our services to most of our clients across the globe. We understand the inconveniece this have cause and we apologize for this. We thank you for your patience and understanding while we work to make Skype even better.
... (me)
Thanks. When will Caller ID work with BT landlines?
... (support)I cannot guarantee a specific time, but we're working on it. Is there anything else I can help you with today?
... (me)
Please escalate this issue. In the UK, BT has 15.8 million landline customers. Sype Online Number in the UK is useless for business until Caller ID works.
... (support)
Will do.
... (me)
Thanks. Can I copy some of this information to the forum for others to read?
... (support)
Yes you can.

My Online number is not working

My online number is not displayed on my clients phone based in USA. I have tried calling on my mobile and a +4044, +3444.... numbers are displayed.
This is really rediculus as you have already charged me for the service

Pikartz wrote:
My online number is not displayed on my clients phone based in USA. I have tried calling on my mobile and a +4044, +3444.... numbers are displayed.
You didn't mention which country your Online Number was from. Not all of Skype's Online Numbers can be used for Caller ID. If it is from a country where its use as Caller ID is permitted (Chile, Denmark, Estonia, Hong Kong, Poland, Sweden, the UK and the US), you can set that up here on the Skype web site. Click on the Account link at the top of this page, then log in with your Skype account name and password. Once you get in, you should see Caller ID Settings along with a link to change that.
Even if you have your Caller ID number properly set in your Skype account, there are instances where that number won't show up on the phones you call. This is usually related to how the calls are patched into the telephone network, and would be beyond the control of Skype.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Online number previously used by dodgy company

Just purchased a new online number couple of days ago.
Today I got a call through that number demanding where their product was. Huh!
Did a search using my new number and a company came up that sells products online. That number is everywhere.
It is no good for me. How do I cancel/change that number.
I need a quick fix for this as my site is about to go live.
Thanks
Adrian

Hi, Cheesecake87, and welcome to the Community,
Please do contact Skype Customer Service to request this subscription be cancelled and refunded, so you can start with a different number.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
If you experience difficulty reaching Skype Customer Service, try again using a different web browser and choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also impede reaching an agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Where is my online number?!

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