Where is my print software

anyone know where my print software is. I have used Photoshop elements since elements 5. It always came with a print cd. I recently purchased elements 13 download version..... I have no print software. How am I going to choose the quality of my photos?

With the software provided by the printer manufacturer. What brand and model?

Similar Messages

Where can I get software for my Canon laser printer D420? I didn't think I would need it for an iMac

Where can I get software for my Canon laser printer D420? I didn't think I would need it for an iMac

HI wvpearson.
You can download the Mac OS X drivers for the imageCLASS D420 from the Canon USA website. Please click the link below:
imageCLASS D420 - Drivers & Software
Once you are at the site, your operating system will be automatically detected. Select DRIVERS and download the files listed.
I hope this information is helpful to you. Should you need further assistance, please contact us at 1-800-OK-CANON (1-800-652-2666). Have a good day.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Since I installed a printer software Satellite L300 has stopped working

Hello there!
I'm new here so not really sure if I'm posting in the right place. Mods, please feel free to move to the relevant section, thank you.
OK I have a Toshiba Satellite L300 Laptop and ever since I installed a printer software on Wednesday night, my laptop has suddenly stopped working!
Ever since Thursday night, I have been trying to get it working but I'm faced with this message:
when i load it up it goes to Windows error recovery:
'windows has failed to start.a recent hardware or software change might be the cause
if windows files have been damaged or configured incorrectly,startup repair can help diagnose and fix the problem.if power was interrupted during startup,choose start windows normally'
then it gives two options: Launch startup repair (recomended)
start windows normally
==========
-so i click launch startup repair (reccomended)
-then a scren loads up called 'system recovery options'.. it says: select an operating system to repair and click next.only windows vista operating systems are listed and can be repaired
if you do not see your operating system listed, click load drivers to load drivers for your hard disks'.....
but nothing comes up so i click load drivers and it just gives me loads of random folders...and i haven't a clue which ones to load
========
5 years ago Report Abuse
Additional Details
so i just click 'next'
========
then i have 5 options:
-startup repair
-system restore
-windows complete pc restore
-windows memory diagnostic tool
-command prompt
==========
startup repair says it cannot manually fix any problems
-system restore just says your computer is in a limited state and performing this action cannot be changed...but there is no option to do so
-windows comple pc restore says i need to insert a backup disk which I dont have
windows memory diagnostics tool says that windows is preventing this
============
but on the system resotre it tells me to type something like: rstrui.exe /OFFLINE:C:\Windows
but i don't know where...i typed it in the command prompt but don't understand how to use it
=========
i also tried to click start windows normally but it won't work

If the problem is installed software, start notebook in safe mode and try to start system restore from there.
Please let me know which options are available. Can you roll back OS few days back?
Are some restore points listed there?

C++ 2012 package (11.0.50727) & error message during installation printer software

Hello to you all,
I've recently bought a new laptop for my daughter (a HP Pavilion Touch Smart 11).
When I try to install the software needed for installation for the printer (HP J6410) I get the following error.
C:\Users\<username>\AppData\Local-\Temp\7zS46SD\Setup\de..
Now, I've already tried pretty much about everything. Even a full factory recovery, installing all of the needed updates, after that upgrading to windows 8.1, installing of the updates for that OS version too, and then trying to install the software again.
No succes, but the more I try, the more I'm convinced the problem might lay in the C++ 2012 redistributable package (version 11.0.50727). This is why.
I've got more laptops here at home. The one I have for my own is a HP 15 Notebook and has Windows 8.1 installed on it as well. Now here's the funny thing.
I managed to install the software on my own laptop (the HP 15, with an Intel processor) but no succes on the laptop for my daughter (the HP 11 TS, with an AMD processor).
When I looked at the installed C++ packages I noticed that the laptop for my daugther has the C++ 2012 package installed, and my own doesn't. So that's why I think the problem must lay there. Also because on this page (http://www.freewarefiles.com/Microsoft-Visual-C-2012-Redistributable-x64_program_78882.html)
it is said that it supports Windows 8 (which was pre-installed on the laptop for my daughter), but Windows 8.1 isn't mentioned.
I would be very thankfull if someone could help me resolving this issue.
(Note: I've tried to get help on the support forum of HP. More information on how I resolved the issue, in May 2014, on my own laptop, and how it is related to C++, can be found here: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Officet-J6410-won-t-install-under-Windows-8-1-64-bit/m-p/3935396#M142540
More information on what I've done so far on the laptop of my daughter this month, September 2014, can be found here: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/HP-OfficeJet-J6410-won-t-install-under-Windows-8-amp-Windows/m-p/4526450#M161696.
Please do read them. I've already tried so many things, and I can't get the issue resolved. Even though I'm pretty sure I must be so close to resolving this issue.)
I most thankfully await your response(s).
Update (30-9-2014, 23:14):
I've written above that I tried to re-install the printer. With the original CD, and also the software one can download on the HP site (OJ_AIO_J6400_Full_Win_WW_140_408-4.exe). Now, it seemed a good idea do uninstall the software.
Yep, you guess it .. I made my problem worse.
When I tried to uninstall it with the C:\Users\<username>\AppData\Local\Temp\7zS6A01\util\ccc\uninstall.exe I got the following message at reboot. It says you have to click OK to terminate the program, but it doesn't await your response. It's there,
for a glimpse of a moment, and disappears. It said (in Dutch):
'De instructie op .....xe01 verwijst naar geheugen op 0x00000000. Een lees- of schrijfbewerking op het geheugen is mislukt. read
Klik op OK als u het programma wilt beëindigen'.
It looks very similar to the error message here: http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=8d18c288-aeb4-41c0-983f-6798cfa178a0 that I found in this topic: http://answers.microsoft.com/nl-nl/windows/forum/windows8_1-windows_install/windows-81-afsluitfout-explorerexe-0xe06640b9/0c64290f-2e0b-47fc-a38a-adb9ceb5a5ac
Now, after this (that is: the uninstalling op the printer software) I returned to a system recovery point I made before the installation of the HP printer software. So that can not be the problem anymore. However, the error message kept returning.
So I'm pretty much convinced it must have something to do with explorer.exe, the msi-program, compatability-issues and the C++ packages. How to proceed now from here?
Should I uninstall the C++ 2012 package?If so, can I do that safely? Do I need a newer version of the C++ packages? Where can I find it?
Please, help me out? I most thankfully await your answer(s).

Hello to you all,
I've recently bought a new laptop for my daughter (a HP Pavilion Touch Smart 11).
When I try to install the software needed for installation for the printer (HP J6410) I get the following error.
C:\Users\<username>\AppData\Local-\Temp\7zS46SD\Setup\de..
Now, I've already tried pretty much about everything. Even a full factory recovery, installing all of the needed updates, after that upgrading to windows 8.1, installing of the updates for that OS version too, and then trying to install the software again.
No succes, but the more I try, the more I'm convinced the problem might lay in the C++ 2012 redistributable package (version 11.0.50727). This is why.
I've got more laptops here at home. The one I have for my own is a HP 15 Notebook and has Windows 8.1 installed on it as well. Now here's the funny thing.
I managed to install the software on my own laptop (the HP 15, with an Intel processor) but no succes on the laptop for my daughter (the HP 11 TS, with an AMD processor).
When I looked at the installed C++ packages I noticed that the laptop for my daugther has the C++ 2012 package installed, and my own doesn't. So that's why I think the problem must lay there. Also because on this page (http://www.freewarefiles.com/Microsoft-Visual-C-2012-Redistributable-x64_program_78882.html)
it is said that it supports Windows 8 (which was pre-installed on the laptop for my daughter), but Windows 8.1 isn't mentioned.
I would be very thankfull if someone could help me resolving this issue.
(Note: I've tried to get help on the support forum of HP. More information on how I resolved the issue, in May 2014, on my own laptop, and how it is related to C++, can be found here: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Officet-J6410-won-t-install-under-Windows-8-1-64-bit/m-p/3935396#M142540
More information on what I've done so far on the laptop of my daughter this month, September 2014, can be found here: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/HP-OfficeJet-J6410-won-t-install-under-Windows-8-amp-Windows/m-p/4526450#M161696.
Please do read them. I've already tried so many things, and I can't get the issue resolved. Even though I'm pretty sure I must be so close to resolving this issue.)
I most thankfully await your response(s).
Update (30-9-2014, 23:14):
I've written above that I tried to re-install the printer. With the original CD, and also the software one can download on the HP site (OJ_AIO_J6400_Full_Win_WW_140_408-4.exe). Now, it seemed a good idea do uninstall the software.
Yep, you guess it .. I made my problem worse.
When I tried to uninstall it with the C:\Users\<username>\AppData\Local\Temp\7zS6A01\util\ccc\uninstall.exe I got the following message at reboot. It says you have to click OK to terminate the program, but it doesn't await your response. It's there,
for a glimpse of a moment, and disappears. It said (in Dutch):
'De instructie op .....xe01 verwijst naar geheugen op 0x00000000. Een lees- of schrijfbewerking op het geheugen is mislukt. read
Klik op OK als u het programma wilt beëindigen'.
It looks very similar to the error message here: http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=8d18c288-aeb4-41c0-983f-6798cfa178a0 that I found in this topic: http://answers.microsoft.com/nl-nl/windows/forum/windows8_1-windows_install/windows-81-afsluitfout-explorerexe-0xe06640b9/0c64290f-2e0b-47fc-a38a-adb9ceb5a5ac
Now, after this (that is: the uninstalling op the printer software) I returned to a system recovery point I made before the installation of the HP printer software. So that can not be the problem anymore. However, the error message kept returning.
So I'm pretty much convinced it must have something to do with explorer.exe, the msi-program, compatability-issues and the C++ packages. How to proceed now from here?
Should I uninstall the C++ 2012 package?If so, can I do that safely? Do I need a newer version of the C++ packages? Where can I find it?
Please, help me out? I most thankfully await your answer(s).

Installing HP Photosmart 7520 all in one printer software

My new HP Photosmart 7520 will not install on my Dell PC. I have the 32-bit Windows Vista OS. When installation begins I immediately get the error message: "Key not valid for use in specified state". I've tried installing the CD and the software from HP on-line, all several different ways. I 've used the troubleshooting download from HP but both methods do not solve the installation problem. I've temporarily disabled the firewall. I've done disk clean-up and defragmenting. I've restarted the PC more than a dozen times during my efforts. Even Microsoft Windows can't install all the software from updates - only the fax portion. If I can get past the point where the error message occurs I think the software will install.
I hesitate to try the Geek Squad. My experience with them is that most of the geeks aren't competent and it's a crap shoot getting assigned one that is. They will be my last resort.
Has anyone had this problem? Does anyone have a solution?

Hey @jimlg ,
Welcome to the HP Forums!
I understand you're unable to install the printer drivers for your Photosmart 7520 printer.
The error you have listed is a Windows error and not attributed to the printer software. You can confirm this with the fact the error occurs when trying to install from Windows update bypassing our installer.
You may want to try following the suggestion in this thread made by @Gemini02 which seems to help resolve the issue for some users experiencing the same problem: Re: key not valid for use in specified state.
Let me know if that helps.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Hp printer software update 3.0, now unable to print from preview

I have a mid 2007 iMac with a 2.4 Ghz Intel Core 2 Duo running OS 10.9.5 Build 13F34. I updated the HP Printer Software Update Version 3.0 on Oct 9, 2014. I have a HP Laserjet 3050 All in One printer that has worked flawlessly.
Now when I try to print PDFs or Jpegs from Preview, the "ready light" on the printer flashes a couple of time but nothing prints out. I cannot print from Preview. I cannot print PDFs from Adobe Reader. I can print Jpegs from iPhoto.
I have time machine. How can I go back to the previous HP printer software version and will I mess up my computer by trying to do so?

Yeah, I thought that "update" just updated Apple's printer drivers that it stores on the computer. I didn't know that it actually applied the drivers. At any rate, those are presumably Apple's drivers, not HP's. The printer manufacturer's drivers usually have more functionality than Apple's.
Sorry, I can't tell you where to look for that driver in Time Machine. However, I have another suggestion.
First, power down and unplug the computer for 15 seconds before rebooting. If that doesn't work, then the next question is: Have you ever downloaded and run HP's Mac software for this printer? IF SO, you might try deleting your printer in system preferences, and then adding it back, however, when it's found, do not accept the default AirPrint software but check the dropdown list to see if there's an option for HP software before continuing.
If you've never installed HP's software, then downloading it from HP and running it's installation may resolve your problem.

HP Officejet Pro 8600 Wireless - Where are the printing shortcuts?????

HP Officejet Pro 8600 Wireless Printer
Windows 7
Where are the printing shortcuts?????
I just replaced a canon printer that died that had the concept of PROFILES, so that I could setup a PROFILE for each type of printing, i.e. 4X6 photos/documents/5X7 photos. So it was easy for our family to print, they would pick each setting.
Now with latest driver for 8600 there are NO way to save a set of settings for a printer. I have seen some old discussions on this but I just can't believe HP doesn't have this type of functionality in their drivers. I don't need the ePrint and all the other bogus stuff installed with the 8600 driver, but I DO NEED the ability to save different sets of printing options so I don't have to remember, borderless or not, landscape or not, etc and keep wasting photo paper/ink/regular paper with incorrect options.
Here is another posting with similar points -> Customers are NOT getting full print functionality. We don't care about the extra software, it is minimal. Full functionality includes the ability to create profiles for different printing situations so that the user can easily choose that profile (and therefore all the myriad settings for that profile). What HP has done is give us ONE profile, essentially, and every time you want to do something different, you have to change that ONE profile. How is that helping?
As I said, if I want to switch from a normal printing job (e-mail, web page, etc.) which uses my ONE setting, and then want to print a 4x6 photo, I have to remember to change at least 6 different settings. With the shortcut, I would select my "borderless photo" shortcut, and it would automatically switch paper trays, size, color, quality, you name it. Now you force me to change that each and every time.
If someone can explain why this is considered full functionality I would be extremely grateful.

Hello,
I am sorry you are having trouble with your print experience.
I am going to make some assumptions here, which could be wrong in your case, but might help others. Since you mention printing from Windows7 and ePrint in the same thread, can I assume you are trying to print using the HP ePrint driver for windows (www.hp.com/go/eprintsoftware) ? The ePrint driver also comes preinstalled on all HP laptops and pcs now, so maybe you made a recent pc purchase and therefore have the ePrint driver installed?
The goal of the ePrint windows driver currently has a lot less to do with providing the hundreds of print features and settings that the full featured, product specific print drivers provide. The goal is to enable customers to be able to print to any recent or new HP printer through a number of different connection paths from a single installed print driver / print queue. Once the ePrint driver is installed, printing with that driver will dynamically find direct network printers, cloud enabled printers, public print locations, direct wireless printers, etc., and create the correct print format depending on the print path taken. If the printer is ePrint cloud enabled and has a good internet connection, the printer and the pc do not have to be in the same location. For example, you can print from home to your printer at work. You can send photos of the kids to your mom's printer in another state, etc. The ePrint solution is also good for the traveling worker who just wants to send the occasional print job to the nearest network or wireless direct printer without having to find and install another print driver for each new printer. One driver, one queue and you can print to any recent or new HP printer.
The ePrint driver has a few important print settings that customers may want to use (copies, duplex, grayscale, etc). More may be added over time depending on demand.
BTW, because the ePrint driver does not have a ton of print settings to handle, the rendering of print jobs is as simple and efficient as possible and should not bog down your pc.
If you want all the bells and whistles in the print driver experience and just want to print to a single printer you can download and install the product specific print driver from hp.com
I hope that helps out a few people who may be wondering what the purpose of ePrint is!!
Good luck.
I am an HP employee, but these are my own thoughts and suggestions

How do I open HP printer software in Windows 8.1?

My operating system is Windows 8.1 but I do not know if it 32 or 64 bit.
I just want to scan something. When I try I get the message that I need to
Open HP printer software
Go to Scanner Actions
Then Manage Scan to Computer
I cannot even find how to Open HP printer software. I can't find where it is.
Please help. I need to scan some documents urgently.

Hi,
Open the HP Scan window with one of the following methods:
From the Desktop, double-click the HP Officejet Pro 8600 icon, and then click Scan a Document or Photo.
Right-click the Start button () in the lower left corner of the screen, click Search and type 8600.
Click the HP Officejet Pro 8600 icon in the search results, and then click HP Scan a Document or Photo.
If you cannot locate a such follow this tool to install the latest software and then follow the steps above:
http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e016-1&h_keyword=dg-PIW&j...
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

I am on Acrobat DC trial. On earlier versions have no problem with duplex printing. Now with DC, it's impossible. I have tried downloading latest printer software, etc, etc. Nothing seems to0 work. Any ideas please?

I am on Acrobat DC trial. On earlier versions have no problem with duplex printing. Now with DC, it's impossible. I have tried downloading latest printer software, etc, etc. Nothing seems to0 work. Any ideas please?

Ralph, Thanks for replying. There where no received SIP messages at all just the INVITE being sent but I have made some more progress. The mini does indeed just work. I can do everything that you are supposed to do to other ichat users on the internet. Very nice.
The imac is still playing up but I have got further. I had peerguardian2 installed which unknown to me doesn't need to be running to prevent you for accessing 'barred' IP addresses. snatmap.mac.com is barred in the lists! I discovered this when I saw one of your other posts showed how to turn on terminal logging for ichat. Now that I have turned off peerguardian2 (using the disable filters option) I can make calls to the testbot and see the adverts. I have even done a video conference with the two testbots. I will just uninstall peerguardian2.
However, I can not get a AV chat working to a real user....
In response to your suggestions:-
I have tried all the options for quicktime streaming but will try 1.5Mb/s again.
The ichat bandwidth limit is set to "none". I am in New Zealand and I have standard ADSL (not ADSL2+) 7.6M down 512K up. The mini config is also set to none.
Internet sharing is off.
I have had parallels on the machine but the two interfaces that it installed "Parallels Host-Guest" and "Parallels NAT" are configured 'off' and show as not connected. Is this enough? I will uninstall parallels and see if that helps since I don't use it. I also have VMware's thing installed but that doesn't seem to add any interfaces.
I need to capture a full trace of the imac to other ichat user to see what is happening but will update when I have does your suggested changes or have a trace
Thanks again

Integration of Oracle Apps with the Third Party Label Printing Software

Hi,
I am integrating Oracle Apps R12 with the third party Label Printing Software(Bartender).
For generating the Label, I have to create the XML file in Oracle Apps and with the help of Oracle WMS i have to transfer the XML file to the TCP/IP Port.
Third Party Label Printing Software will pick the file from the TCP/IP Port.
I am not able to find the way to send the XML file generated by the concurrent program to the TCP/IP Port using Oracle WMS.
Below are the few links for Oracle WMS:
http://docs.oracle.com/cd/B25284_01/current/acrobat/115wmsug.pdf
http://docs.oracle.com/cd/E18727_01/doc.121/e13434/T210618T210847.htm#T210864
Thanks In Advance..

Hi,
I assume, i have already setup profile 'WMS: Label Print Mode' to Synchronous - TCP/IP.
Basically, you dont have to create any concurrent program for XML creation, Oracle will do it for you 'out of box'.
Also set 'WMS: Synchronous TCP/IP label request delay' to 100, this is a required step, though none of the documentation talks about it.
if you think that all the requests are not handled correctly, then you will need to increase this delay further.
Lastly, verify that the printer is setup correctly in Oracle (Place where you specify IP Address and port)
Thanks,
Hrishikesh

Canon Printer Software 2.3 from Apple: now lists two printers

ISSUE:
I recently ran Apple Software Update, and it installed *Canon Printer software update 2.3*. I now have 2 Canon iP4300 printers in my printer list (System Prefs/Print & Fax) and in all print dialogs.
Is it OK to delete one?
These are listed:
Canon iP4300 (original)
Canon iP4300-1 (newly added and now shown as the "default" printer)
*_2nd QUESTION: EVERYTHING THE SAME EXCEPT..._*
Everything prints as usual without problems (regardless of which printer I choose), and the options and features of both listed printers appear to be the same. But there is one minor difference I want to check. In System Preference/Print & Fax, I click the "Options & Supplies" button to give me more info about the selected printer.
Canon iP4300 (the original) shows this:
Queue name: Canon_iP4300
*URL: usb://Canon/iP4300?serial=A2BD20*
Canon iP4300-1 (the newly added printer) shows this:
Queue name: CanoniP43001
*URL: usb://Canon/iP4300?location=26200000*
Does anyone know what these URLs signify and why are they different?
Thanks so much.
+P.S. I had installed all the latest drivers for my printer from the Canon web site BEFORE installing Canon update 2.3 from Apple.+

L.A.B. wrote:
The previous driver version was 10.26.0.0, which I had downloaded from Canon. (The Canon Canada Downloads site does not show a 10.26.1 for this model; the most recent is 10.26.0 -- honest; I just double-checked it today.)
The 10.26.1 driver was included with the 10.6.3 (build 10D575). Canon Australia is also only showing 10.26.0 also so I'm not sure where the .1 update came from. The vendor supplies the files to Apple so it seems that Canon has not updated their driver links to show even the latest 10.30.3.0 driver they have supplied to Apple for this model, although they have done so for other models.
Anyway, let me remedy my omission by showing all that is listed for each printer's info (System Prefs > Print & Fax > Options & Supplies > "General Tab"):
*Canon iP4300 (the original) shows this:*
Name: Canon iP4300
Location: LAB's Computer
Queue name: Canon_iP4300
Driver version: 10.30.3.0
URL: usb://Canon/iP4300?serial=A2BD20
*Canon iP4300-1 (the newly added printer) shows this:*
Name: Canon iP4300-1
Location: LAB's Computer
Queue name: CanoniP43001
Driver version: 10.30.3.0
URL: usb://Canon/iP4300?location=26200000
Thanks for the extra information. I would say now that due to the different URL of iP4300-1, the Mac believes that it is connecting to two physically different printers, hence both printer queues being present. However I have never seen a USB connected device show its URL with "location=". I have always seen it as serial for USB connections. Do you have some other device connecting between the Mac and the iP4300, such as a USB hub?
Given that both queues work and are both using the latest driver, then I suggest it would be safe to delete the iP4300-1 print queue. Although there is every chance that it may return automatically after a restart of the Mac or printer.

How to connect Java into BarTender Label Printing Software

Hi,
I have one problem, my company have bartender label printing software 32 bit version, previously they use VB6 for controlling the dublicate printing of lable,but the software is gone. Now i want to do this in Java, but i don't know how to connect java into Bartender software.
my company using old version, it accept only VB6. My Boss said can buy new Bartender Software but i don't know how to link and control dublicate printing. if anybody knows this connection between Bartender and Java please help me.
if bartender New version support this features please send the link and example source code please help me.
AnbuAathi

Hi , i have the similar task ,where i need to connect my web portal application with the bartender software .I did a hugh R&D to integrate Java application with Bartender software but did not find any luck .So i request to provide the needed help to integrate my Java Application with Bartender software .
Thanks in Advance
Mohan

How do I enable 'Scan to computer' via the printer software in a mac OSX 10.7 environment?

I am unable to see my apple mac computer listed on the printer's screen. When I select scan and then computer, it simply informs me to enable scan to computer via the printer software, does anyone know where this setting is?
OS X 10.7.3 (Lion)
HP Photosmart 5510
Connected wirelessly with the latest drivers (as of today)
HP Utility 5.2.0

Hello,
Thanks for the post. With this one, we actually have several options for scanning. I've included the links below for scanning with both the HP software and for scanning without. On the computer desktop screen do you see printer icon which says HP AIO 110e? If YES, double click it. Then double click "Scanner Actions" and then you can see the option "Activate Scan to computer".
Note: In order to use scan button on the printer, this feature should always be activated. Once activated, if you restart the printer or computer, this needs to be re-activated again.
Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02456650&tmp_task=useCategory&cc=us&dlc=en&lang...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01910186&lc=en&cc=us&dlc=en&product=5070125
I worked for HP but my posts and replies are my own....Thank you!
*Say thanks by clicking the *Kudos!* which is on the left*
*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

Mavericks Printer software tells me I need to install software?

While my printer is printing, Mavericks printer software throws an error telling me to install software for my printer.
I have reset printer list, I have replaced my EPSON folder in the \Library\Printers with one from a time machine backup. I have contacted EPSOn who gave me a fix that made my problem even worse. APP Store tells me I have no updates available for my printer. My printer will print, but Mavericks keeps throwing this error telling me to install software for my printer. Anyone know what this error is.
EPSON's site tells me to go to APP store and check for updates. The driver is version 9, which is the latest, but I am not sure why this is happening lately. Seemed to happen after the Printer update 2.18 on July 31st. I am not sure if I need to replace anything else from time machine other than the driver. I know there is a Photo Stylus R200.app that is buried in the private folder, but not sure if that is the issue. Trying to find the cause. The fact that my printer prints, shows up in a list when I delete it and add it back in makes me scratch my head. It does the same thing whether I am connected normally over WIFI or whether I plug the printer in directly to my Mac Pro.
I tried to reinstall the Printer 2.18 update and it just added a bunch more garbage to my EPSON folder for printer's I don't have on my system.

Ignore it. I get the same message for our Epson 4900, despite using the latest drivers from Epson which are for this printer. The only time I actually see the message is if I open the print queue. I've learned to completely ignore the yellow caution symbol on the Dock. It prints just as it should every time despite Mavericks' non stop warning.
The Mavericks driver for the Xerox 7500 also has a bug where it randomly reports the waste toner cartridge is full. You have ignore that one, too, and replace the cartridge only if the display panel on the printer itself says it's full.

Epson printer software update 2.14 killed my printer

On Mac OS X 10.7.5 - after epson printer software update 2.14 my 9890 started printing images "smeared" out of register across the page.
Over an hour with Epson tech ended with trashing the /Library/Printers/EPSON folder and downgrading to the previous driver. This fixed the 9890 but left my R1900 disabled. R1900 software is no longer available as a stand-alone install - only through Sofware Update. But that will kill my 9890.
Epson tech said it's Apple's fault and they need to fix it.
Apple, where's the fix?

I had the same problem and after untold hours working with Apple & Epson we got to the problem with the Apple software update 2.14. I was told I had to decide if I wanted my 9900 to work or my office printer (Workforce 610) to work. I was incredulous that I would be forced to make this choice but of course chose to get my 9900 back up and running. This fix was given to me 3 weeks ago tomorrow and we still no resolution from Apple / Epson? Are you kidding me? I am considering throwing my Epson 610 in the trash and buying another brand of office printer so I will have no conflict with my 9900. Seems like a pretty stupid solution I must admit.
I called Epson back again on Friday and got a horrible run-around. The guy from the Pro Graphics group (techs for the professional series printers) insisited I needed to talk to the consumer printers group. Once I got to them it was clear they had no clue about this issue. I left the phone totally frustrated and angry. I ended up emailing a very capable guy from the Pro Graphics group I had worked with 3 weeks ago and he was nice enough to reply. The answer however was there is still no fix to the Apple update. At t his point I am not sure how to know if the update has been fixed. The message I get from Epson is just keep checking back. The problem is that it seems few at Epson are aware of the problem so you have to go through a long explanation only to hope you find someone that is aware.
Nothing like running a printing company and telling your customers you cannot print their invoice because your printer doesn't work! Thanks Apple for the quick fix on this!

Where is my print software

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