Where is my PURCHASED movie??

I downloaded a movie and iTunes froze so I had to restart and I couldn't find my movie after...it's on my purchased billing but not my "Purchased" playlist. How do I get it back. I can't find an email address to ask Apple and the automated system doesn't help.

Report the problem to the iTunes Store and ask if they will authorize another download. How to report a problem with your iTunes Store purchase: http://support.apple.com/kb/HT1933

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I purchased moveis from my ipad through ituens. They downloaded, but now I can't find them. When I open itunes and click on movies I just get the movie library to buy movies. If I click on Purchased it takes me to my. Where are my purchased movies?

I purchased moves from my ipad through itunes. They downloaded and I synched them to my computer. I cannot find them on my ipad. I open itunes click on Movies and it takes me to the movie library to purchase more movies. Where did my purchased movies go on my ipad?

They should have downloaded into the Videos app (iTunes on the iPad is just the iTunes store) :
If they aren't in there then have you got a film age rating set in Settings > General > Restrictions that is hiding them ?

Where are my purchased movies through iTunes stored on my PC? I need to back-them up on a hard drive and then I want to play them on my iPad

where are my purchased movies through iTunes stored on my PC? I need to back-them up on a hard drive and then I want to play them on my iPad

They're in the iTunes folder, in iTunes Media or iTunes Music depending on when your iTunes was first installed. The iTunes folder by default is in My Documents/Music.
Regards.

Where are my purchased movies?

HI,
I know this is probably really obvious, but.....
I purchased a movie from my Apple TV. Isn't that movie supposed to show up somewhere in my Mac's itunes?
Where do I see my cloud movies?
Thanks

HI...
iCloud backs up the following ..
Purchased music, TV shows, apps, and books
Photos and video in the Camera Roll
Device Settings
App data
Home screen and app organization
Messages
Ringtones
(not Movies)
From here > Apple - iCloud - Store and back up your content in iCloud.
Purchased Movies can be found b clicking Movies under LIBRARY in the source list left side of the iTunes Store window.

Cant find where i can purchase movies/tv shows on itunes....

in itunes i cant find where i can buy and download movies/ tv shows, and is it possible that i can get stuff off of my family guy DVD onto itunes or is that illegal?
Compaq Windows XP Pro

If you are located anywhere but the US, you will not be able to purchase movie/TV content from the store. This content is only available in the US at this time.

HT201272 I have purchased a movie and elected to download later; when I go to the iTunes store, it shows where it is purchased yet when I go to the movie it ask for it to be purchased, will I be charged twice for the movie I have not downloaded yet?

I purchased the movie "Black Nativity" at midnight and selected to download later; it shows that the movie has been charged in my account for billing, however; I when I go to download the movie, it ask for it to be purchased versus download. I would like to know if I will be charged again for the movie upon selecting purchase movie? I would like some direction as for how to download the movie that I already purchased.

Clicking on its purchase price again may result in you being charged again. Does the Store > Check For Available Downloads menu option download it
Or does it show under the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage for downloading

TS4223 Am trying to upload purchased movie to iPad but the is'nt a sync button? Where is it

Am trying to upload purchased movie from pc to iPad but have ticked boxes of movies wanting to add to iPad but can't find the sync button? Can anyone assist please

So you do see this screen, but you cannot select the movies that you want to sync? Is that correct? I am just trying to make sure that we are on the same page.

I can't find purchased movies downloaded to my ipad 2. where are they and how do I play them

I have purchased movies that I have downloaded to my macbook pro and manually added them to my iPad 2. They show as files when iPad is connected to the macbook pro using the sync cable. There is no app that appears to work to find them, and iTunes and the app store only retrieve 3rd party movie providers during a search, I know youneed iBooks to view a book, is there an "iMovies" for feature movie watching not home movie creation?

Look in the videos app for your movies on the iPad.

Movie rentals that I downloaded onto iMac with Lion to do not show up on ATV 2 in menu for computers. Purchased movies show up just fine. What to do or look for?

I have an imac that is running lion and an Apple TV generation 2. I have rented a movie from itunes and it shows up on my imac in Itunes under a rental icon, and will play fine on my computer. However, it does not show up as choice to play on my apple tv. I have homesharing enabled and everything else works fine including purchased movies that are on my imac, but no where does it show rental movies.
What do I look for? What do I do to play the rental movie on my apple tv 2?

Answer to my own question:
Wait until the downloaded rental has completed its download to the imac. This took a long time for me, since it was part of several things that I was downloading at the same time.
Finally, it showed up on my apple tv. Interestingly, I was able to watch much of the movie on my iMac before the movie finished its download and was available to the ATV 2.

The movies that I've purchased from Itunes do not all appear on my Apple TV list of purchased movies. Also one movie that is listed as purchased on my Apple TV does not appear in my itunes library. Anyone have a solution?

Some movies that I have purchased from itunes and are listed in my itunes library arenot listed as purchased movies on my Apple TV. Also one of the movies listed as purchased on my Apple TV does not come up in my Itunes library. Anyone know why?

Are you by chance signed in to differnt accounts on iTunes (your computer(s)) and AppleTV? Is AppleTV connected to more than one computer? When you are compairing lists of movies are you looking under the "Movies" button, or under the "Computer" button? Where all of these movies purchased though iTunes?
NOTE: The computer button only shows the content that is downloaded to your computer(s). So it will not show all the content you have purchased. Just all the content on the computer.

Purchased movie does not show up in Apple tv

Hello,
I just bought a movie (Valkryie with Tom Cruise)...and for some reason it does not show up in my purchased movies on any of my devices (Apple TV, iPhone) and it also does not show up as purchased in my iTunes library.
This is the only movie where this has happened. Even stranger, I could not find the movie via Apple TV (not even by search) but could find it in iTunes (bought it and it downloaded to my Macbook). Even after it downloaded, it still does not show up in my other devices.
ANyone have any ideas??

Apple has not reached a deal with all movie studios to allow the re-downloading of purchased content. The likelihood is that the movie you have purchased is from a studio that has not licensed its products for re-downloading.

How do I change my apple i.d. to the same as my spouse's so that we can share purchased movies, music, etc without losing all of my information associated with my apple i.d.?

We have had separate apple i.d.'s for many years but would now like to share purchased movies. Is it possible to change my apple i.d. to my spouse's?

I tunes on your computer can act as a styorage place for all of your stuff. Each device is identified seperatley, but the mu7sic app and book libraries are shared. I have not tried sharing purchased movies, but I will tonight, and will post back confirmation that movies work as well. As you sync - the material from both ibraries is presented.. You choose what you want on your device, she chooses what she wants on her device.
The olny issues that arise is when you try to download updates to apps that were purchased under her ID. In those cases you either need to know her ID, or wait for a sync - where her device would update the itunes version, that you would simply resync back to your devices.
are you guys sharing a computer now, or are you syncing to two different computers?

I am having trouble downloading a previously purchased movie from the Cloud.

The movie in question is "The Mist." I have purchased a lot of movies from iTunes lately, and to save room on my Mac, I have moved all the movie files onto a portable hard drive and simply deleted them from my Mac. Thus, whenever I want to watch a movie, I just transfer it from my hard drive back onto my Mac no problem, and watch the movie. Somehow, "The Mist" got deleted from my hard drive, so I figured "No worries, I'll just download it from the Cloud and get the file back. I've done it before!"
iTunes does this frustrating thing where even if you delete the video file from your computer, the movie thumbnail still shows up in your movies library, and I guess the Cloud considers this as you still having the movie on your computer, because when I went to my purchase history, it said the movie was already downloaded on my computer, when in fact it was not (it also said this for all my other movies, which are not on my computer but on my PHD). Only after I deleted the thumbnail for the movie did it show up under "Not on this computer" and allow me to hit the download button. Then I get this message saying "This computer is already associated with an Apple ID. You can download past purchases on this computer with just one Apple ID every 90 days. This computer can be used with a different Apple ID in 80 days." It will not let me download my previously purchased movie!
I have already tried logging out and back in again, that did nothing. Do I seriously have to wait 90 days to redownload my movie again? Like, is that a thing? What if you have a hard drive wipe, and have to redownload everything from the Cloud again; would you seriously only be able to redownload all your movies in 90 day incriments? What if I need to redownload multiple purchased movies at once, do I have to wait 90 days in between each one?
Am I the only one having this problem? If so, any help would be appreciated.
If this is not a "problem" and merely a "thing" iTunes does for security reasons, then this is a complaint. I have legally purchased this movie under the same account that I'm currently trying to redownload it through, I find it ridiculous that I should have to wait 90 days; you don't have to wait this long for downloading multiple apps/songs/books. Alternatively, trying to redownload the movie from its store page on iTunes is not an option, because as far as I can tell, iTunes does not let you redownload already purchased movies from their store page, as with apps/songs/books. If you try to re-purchase a movie, in the hopes that it will simply let you download it for free, seeing as how you've ALREADY purchased it, instead it'll gladly charge you again for movie. So no, I am not willing to purchase the movie again, I would just like to re-download it from the Cloud as I've done with other movies before it. I don't know what makes this one different.

I agree. I don't rely on iCloud as a backup, that is what I have my portable hard drive for. Its 500 GB so I can hold my entire iTunes library several times over on it. I have all my movies on my hard drive, but somehow "The Mist" got deleted off of my hard drive, so I figured "Well, the option to redownload an already purchased movie is available through iCloud, I'll just do that!"
And permissions and download availability have nothing to do with it, the movie's still there, it still allows me to redownload it. The only problem is when I click download, I get that message.
And nobody else uses my computer, but I do have multiple accounts authorized on it. Even still though, I am attepmpting to download it through the account I purchased it under. :/

I have rented a movie on my ipad. It did not download due to not being on wifi at the time. I know I completed the rental because my gift card balance went down $3.99 plus tax. How do I find where to download the movie?

I have rented a movie on my ipad. It did not download due to not being on wifi at the time. I know I completed the rental because my gift card balance went down $3.99 plus tax. How do I find where to download the movie?

But now I can't find the actual movie...I go to iTunes to purchases and view movies , to downloads and searched the title of the movie...I can see an icon of it and it is in a separate place from other purchases but it says downloaded in faded lettering. Where is it?
If you can't find the movie you downloaded on your iPad, iPhone or iPod Touch, check inside your Videos App

I have lost all my purchased movies and tv shows on my iTunes

Please help as i have lost all my purchases on my apple tv how do i recover these?

Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.
If the above doesn't work, it is reported iTunes Support permitting a second download when asked nicely, but they are in no way obligated to do this. Go to https://expresslane.apple.com ; select 'iTunes' in the first column; 'iTunes Store' in the second column; third column click 'Purchases, Billing & Redemption' and proceed from there.

Where is my PURCHASED movie??

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