WHERE is my Safe Senders list gone????

Yes, it is actually GONE, KAPUT, NOT THERE ANYMORE!!!
I never deleted it. Also trying to set it back up again gives a so slooooooooow response which ends in 'an error has occured' PAB_ERROR_3037
The rules were totally ignored as proven by sending myself an email with loads of the 'rules' key words in. And guess where it went? Yes the INBOX!!!
Personally I cannot trust this email system anymore. There are several emails which I am meant to have received that simply have never arrived.
Pointless to say to me'use and email client'. That defeats the purose as it has still to use the BT system.............which is 'cluncky' unreliable and frankly not fit for purpose.
Have to find a reliable email system now from someone else.
Solved!
Go to Solution.

Hi cherkhan,
I'm sorry that should not have happened. Please use the 'contact the mods' link in my forum profile to send in your details and we'll get this looked into. You can find the link by clicking on my username.
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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Appending Outlook safe senders list via GPO

I am trying to append a known safe email address to my list of 'Safe Senders' in Outlook 2007 and 2010.
In our GPO I went into the ADM file for Office 2010, edited the Options > Preferences > Junk Email > Specify path to safe senders list
In there I put the UNC of our server which would be similar to \\comboi\home$\admin\SafeSenders.txt
But when I get my new policy, and then start Outlook the email address isn't added.......could it be a permission issue on the admin folder? What would it need to be set as?
Has anyone done this and maybe offer a direction to look in? Or if you know what it is, that would be great! :)
Thanks

Hi,
Here are the steps to publish a safe senders list through group policy. The first two steps are not required, but recommend for this solution.
1) Set expectations that even after implementing this policy, you cannot guarantee that the issue will never happen again.
2) Allow domain.com through any centralized spam filtering systems.
3) Create a .txt file that stores a list of safe senders (domains or addresses) each on a new line
4) Save the .txt file to a file share that is accessible by all clients. I put it on \\DC\Netlogon
5) Add the Office 2010 Administrative Template (http://www.microsoft.com/downloads/en/details.aspx?FamilyID=64b837b6-0aa0-4c07-bc34-bec3990a7956&displaylang=en)
to group policy.
6) Create a new GPO for customizing Outlook or Office.
7) In the GPO go to User Configuration>Policies>Administrative Templates>Microsoft Office Outlook 2010> Options > Preferences > Junk Email
8) Open Specify path to Safe Senders list
9) Set this policy to enabled and specify that path to the .txt file you saved in step 4.
10) Now, here was the catch. This setting indeed tells Outlook where to locate the import file. It does not, however, tell Outlook to actually go import the file. This is done through a registry key. So in the same GPO navigate to User Configuration>Preferences>Windows
Settings>Registry
11) Right Click Registry and select New Registry Item.
12) Set the properties to the following:
Action: Update
Hive: HKEY_CURRENT_USER
Key Path:Software\Policies\Microsoft\Office\14.0\Outlook\Options\Mail
Value Name: JunkMailImportLists
Value Type: REG_DWORD
Value Data:1
Base: Decimal
Apply the group policy, and the next time GP is updated on the client and Outlook is restarted, the safe sender list will be imported.
Hope it helps.

Outlook Safe Senders List GPO not working

Hi
I followed These instruction
https://social.technet.microsoft.com/Forums/office/en-US/c0714d7d-2a42-4b0f-9f1d-63234c7278a0/appending-outlook-safe-senders-list-via-gpo
but my Safe Senders List still not applied
Any ideas?
My Environment Office 2010,Exchange 2010, Windows 7x64

Hi Ben,
Please close Outlook and only use OWA (Outlook Web Access) to receive the messages from
[email protected] and check whether the messages are going to Junk E-mail folder or not. If it is listed in junk e-mail folder in OWA, it indicates the message is marked as Spam by Exchange server
instead of Outlook side.
If it is marked as Spam by Exchange server, please add this email address to the server safe sender list.
Create a domain or user-based safe sender or blocked sender list using transport rules
http://technet.microsoft.com/en-us/library/dn198251(v=exchg.150).aspx
Safe sender and blocked sender lists FAQ
http://technet.microsoft.com/en-us/library/dn133608(v=exchg.150).aspx
Regards,
Winnie Liang
TechNet Community Support

Safe senders list

we started to notice that our safe senders list was getting filled up, we would remove everything and then in a couple days we would see new ones getting added. Yes we do have company group policies that do add some but these are not those, and we do not
have the "add people I email to safe sender list" checked.
Any ideas?

The same ones keep showing as junk no matter how many time I click not junk. I also get a lot of email in the day so it is hard to check all of them. I was just hoping there was a easy way. I just don't want my contact list to get overloaded by added all of the email from stores and stuff.

Outlook Safe Senders list misses random emails.

Hi There,
I am experiencing a strange issue with the Outlook safe list in our environment.
We use a GPO to enforce a global Safe Senders list, and set a GPO to push out the required registry key to ensure that list is imported into users Outlook 2010 Client.
The problem we are experiencing is that email addresses specified in the safe senders list are occasionally being put in the Junk E-mail folder.
To reproduce the issue I set myself up with a subscription from our SharePoint server that emailed me a report every 15 minutes. The fromaddress was
[email protected] . This address is in the safe senders list as verified when I check in Outlook. Throughout the day 90% of these emails will arrive in my inbox. 10% will go into the Junk mailbox..
It's got me stumped, does anyone have any ideas?
We are using a singled Exchange 2010 server with Mail/Hub/CAS roles
Ben Taylor MCITP

Hi Ben,
Please close Outlook and only use OWA (Outlook Web Access) to receive the messages from
[email protected] and check whether the messages are going to Junk E-mail folder or not. If it is listed in junk e-mail folder in OWA, it indicates the message is marked as Spam by Exchange server
instead of Outlook side.
If it is marked as Spam by Exchange server, please add this email address to the server safe sender list.
Create a domain or user-based safe sender or blocked sender list using transport rules
http://technet.microsoft.com/en-us/library/dn198251(v=exchg.150).aspx
Safe sender and blocked sender lists FAQ
http://technet.microsoft.com/en-us/library/dn133608(v=exchg.150).aspx
Regards,
Winnie Liang
TechNet Community Support

Question on safe senders list on internet email

Hi, I am having problems in that I don't seem to be able to add certain safe email addresses to my on-line emal account. I can add them okay in Outlook but that doesn't seem to work when I check my email on-line. Anybody out there experienced the same problem? If so, how did you solve it?

What error are you getting? Does this address have a non-standard domain?
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Exchange - Outlook filter Safe Senders

Person uses ‘safe list only’ in their junk email options (outlook 2010). Has over 2000 contacts and obviously checks the box of ‘also trust e-mail from my contacts’ along with a large list of ‘trusted’ and ‘blocked’ senders. According to Microsoft
there’s a 510KB limit for all email lists.
There’s an address that he has in his safe senders list, however they’re still going to the ‘junk’ email folder as opposed to hitting the inbox. I looked in OWA to check the block/allow section and that specific address isn’t listed as a safe sender
there. Tried adding it and get a ‘Junk e-mail validation error:
'[email protected]’ and it doesn’t save the list.
Decided to try wiping out all the addresses, and setting the filter to ‘low’ and manually add them to blocked senders as they come in. Did that from outlook, however when I log into OWA, it’s still showing those lists as being blocked.
When I try selecting ‘don’t move email to my junk folder’ and save it, that same email validation error pops up. Strange why it’s not updating this through OWA, but when in outlook all the settings are wiped out. Any ideas?
I've tried changing the MaxSafeSenders from the default to over 5000 for that specific address in EMC.

Hi,
Are you able to add any other Address to safe sender in OWA? if not, Please try and post the the result.
Is "trust e-mail from my Contacts" checked in Outlook or OWA? If so, uncheck it and try again.
Did you use the below cmdlet and checked
"set-mailbox [email protected] -MaxSafeSenders 5024"
Set-MailboxJunkEmailConfiguration
Mark as Answer/Helpful Post if it helps
Regards.
Naren Neelam, Messaging Consultant, ITBigBang (P) Ltd Www.ITBigBang.Com | Hire Us for Messaging Consulting

Spam and Safe Senders etc

It does NOT work.
Continually I am having to go through the spam box and remove and mark yet again messages that are safe senders though clearly setup as a safe sender.
It simply is not possible to make enough blocked senders by blocking a user. Tomorrow simply brings even more from the same blocked senders. Done it, been there, simply doesnot work.
In all, the mail system is a very huge step BACKWARDS from Yahoo.

Hi Cherkhan,
Although we have a number of measures in place to detect and manage spam, we also rely on our customers to tell us what they don't want to receive. We base a sender's reputation on what our customers tell us about the messages they receive.
After moving to BT Mail you may notice some changes to how your email messages are managed. Email messages you would normally expect to see in your Inbox may be missing. You may also receive spam in your Inbox. We're sorry about any problems this causes during this transition period, and suggest you follow the advice below:
      If you appear to be missing emails or have not received an email you were expecting, you first need to check the Spam folder. If the email is there, remember you need to mark it as Not Spam. Likewise if you are now receiving email into your Inbox that is Spam, remember you need to mark it as such.
      If you have previously marked emails from a particular sender as spam but continue to receive emails from them they should try Blocking the Sender. Advice on how to do this can be found by clicking the Help link within BT Mail.
You can also add senders to their Safe Senders list and this will ensure that emails received from this source are delivered to their Inbox or a folder of their choice. Again advice on how to do this can be found by clicking the Help link within BT Mail.
If you find missing emails in the Spam folder, you can select the Not spam button, or alternatively you can drag and drop the email message back into your Inbox
Further advice can be found at BT Mail: What is spam and how do I stop spam emails?
Thanks
PaddyB
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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I've been getting a TON of similar spam recently (15-20)/day so I've been adding all their quite similar email addresses to the Blocked Senders List in an attempt to block
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Hi,
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Please note, Outlook Express is a component of IE 6.0 and fewer people use it anymore in the new century:
Microsoft Outlook Express Support
http://support.microsoft.com/ph/2578
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We may logon the Web mail to send the test email, to determine if it's Outlook Client specific.
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http://www.msoutlook.info/question/20
Please also check if you have any rules that moves your emails to Deleted Items, delete it if there is:
http://office.microsoft.com/en-in/outlook-help/manage-email-messages-by-using-rules-HA010355682.aspx
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Go to HOME tab -> Junk -> Junk E-mail Options
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WHERE is my Safe Senders list gone????

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