Where is my serial number for a PDF pack sub?

I just ordered the subscription online. I used it, but now I can't even open a PDF because it's saying my free trial (which I never had) expired and I need to enter a serial number, which I never got. I need to be able to open PDFs and edit them immediately!

There is no serial number for PDF Pack, and it will never ask you for one.
It sounds as if, however, you have paid for PDF Pack and downloaded Acrobat Pro. Two different things, completely.
PDF Pack has nothing to do with editing PDFs (except by converting to Word).

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