Where is my song? It says I bought it but I can't see it

I bought a song (Airplanes by B.o.b feat. Hayley Williams), and it wasn't in my purchases list so I thought I'd go buy it again, But when I click the buy button it says I already have that song and I still can't see it. the money was taken from my account, but where is my song?

I had the same issue for awhile and I gave up on it. I just recently got up and decided to do something about it, googled it and saw you guys had the same issue. So it gave me motivation to figure it out again. Eventually I figured it out. Hopefully the same steps work for you guys. Not sure what fixed it because I tried two things before I went back to Itunes to reattempt.
My goal was to try to delete cookies. Being new to Mac. I didnt know what i was doing. I ended up erasing my safari history before I figure it out. The second thing I did was go to Safari, Click on Safari (top right) and hit "Reset Safari..." Gave me a few options here. I selected "Clear History, Reset Top Sites, Remove all website data, Clear the downloads window. I went back to Itunes and my first attempt to redownload a song pop up a notification that I had a preorder available to download.
I hope this helps you guys like it did me.

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My Ipod says it has music but I can't see it!

Help. My wife plugged her ipod into my computer to recharge it and then downloaded music off itunes. When I plugged in my ipod later it thought my ipod was hers, and now I can't access any of the music I had on it before. It says that 3.8 GB are full, but I can't see any of the music on my ipod or itunes. What do I do?
Thanks,
Shawn

Try restoring your iPod, this will erase the hard drive, reload the software and put it back to default settings so be sure you have all your songs backed up in iTunes. Once the restore is complete it should connect to iTunes and you can begin updating your songs onto the fresh installation: Restoring iPod to Factory Settings

Store and purchase hist. says i bought it but i can't recover them

I bought the songs about a year ago and the cpu i bought them on has gone through some trouble (viruses...computer drives were wiped) so i do not have them in any files..can i recover them in any way?? I mean i bought the songs, i should be able to get them back and the proof is in the purchase history.
Thanks

Hello and happy thanksgiving to you as well!
Welcme to the Frums!
Try removing your battery - after one minute replace it. Let phone reboot. See if that helps any.
Nurse-Berry
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Songs seem to copy from iTunes but I can't see it on my iPod?

I am dealing with a strange issue here. I have got the 30GB Black video iPod and I am using the copy of iTunes which comes along with the installation CD. I have preferred to update the music on my iPod manually within the iTunes preferences.
I have a song in a playlist called 'New Hits' which I wanted to transfer to my iPod so I just selected that particular song from within iTunes and dragged the same to the iPod. (Apparently my iPod has a similar named playlist as well). I could see the iPod getting updated and also the song from within iTunes.
What happened later was very strange. I ejected my iPod to listen to the song and I couldn't find it in the playlist!! It's funny that iTunes updated my iPod when I set it to do it automatically. What could be the reason for this behaviour?
I have got the latest iPod software and I verified the same through the installer. Please help me resolve this issue.
Windows XP Windows XP Pro

OK..going by the lukewarm response to my thread, I believe it's not a rare problem after all. Anyway, I have stopped using the manual setting now and reverted back to automatic update from iTunes. This seems to be the only way out to get the songs on my iPod until a relevant solution is found.
CIAO.

Downloaded app that I can't delete because it says it is open, but I can't see it open anywhere to close it!

I downloaded Boom (some sort of speaker app) that I don't want (it was part of a bundle) and now that its free trial has ended it has muted ALL sound on my computer. I can't select internal device for speakers, it just reverts right back to Boom. So delete Boom, right? Except I can't. In finder it tells me it can't delete it because it is open. But I can't find it open anywhere - not in my dock, not with command+tab, no window... How do I find it and get it the *bleep* off my computer so I can get sound back?!

Sometimes Google is your friend.
http://globaldelight.com/globaldelightforum/discussion/1048/boom-uninstall/p1

Where is my book I paid for it says it has downloaded but I can't find it

How do I find a audio book I have purchased it says it has downloaded but I can't find it

Did you look in the Music app? Tap on the More tab at the bottom and see if it is in there.

I've just signed up to iTunes Match as I have songs on my iPhone 4 which wont sync with iTunes as they are from CDs but I can't see my music in the cloud now. Anyone had the same problem and have an easy fix?

I've just signed up to iTunes Match as I have songs on my iPhone 4 which wont sync with iTunes as they are from CDs but I can't see my music in the cloud now. Anyone had the same problem and have an easy fix?

What fixed it for me:
On your computer, open iTunes > My iPhone (or whatever name you gave your iPhone) > "Music" page
Uncheck "Sync Music"
Click "Sync" button (bottom right)
Let it run and finish
Uncheck the box for every song, playlist, etc.
Click "Sync" button (bottom right) (This step may be unnecessary, but I did it and got the result I wanted.)
Let it run and finish
Check the boxes for the music you want on your iPhone
Click "Sync" button (bottom right)
Let it run and finish
See if that doesn't work for you. I tried a lot of things that did nothing, but this seems to have fixed it, and quickly.

My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection

My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection

As I mentioned above, I am not very tech savvy so I have no idea why a wireless protocol would be showing up there, I'm just listing everything I see in hopes that someone might know something I can try. This is why I am asking for help here - I'm not sure what has happened that has made me unable to connect, especially since it seemingly occured while nobody was using the computer.
I guess I should clarify that I'm not a total hillbilly- normally my firewall is set to 'on', but I set it to 'off' to try and troubleshoot the issues here as I was told that sometimes it can interfere with the computer's ability to connect to the internet. If this is not the case and firewall does not affect anything, I will turn it back on while I try to fix this.
I have tried the method you mentioned above a few times - I actually contacted my ISP earlier this week and they recommended resetting the router like that. They didn't mention any known network issues.

My iPhone is saying its taking up 10g of photos and I only have 154 pictures. Also when I got my screen fixed I had 2,000 and when I got it back I had 0 but my wallpapers remained.. Very strange. It's as if my phone still has the pictures but I can't see

My phone is saying all my storage for pictures is taken up when I only have 154 picture.. It happened when I got my screen fixed at a kiosk in a mall and I had 2,000 pictures when I gave it to him and when I got it back I had 0 but my wallpapers remained.. Very strange it's as if my phone still has the pictures on there.. But I can't see them. Anybody know what I should do :( I keep having to delete apps because I have no more storage for no reason :(((

You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.

HT4098 I have paid for an iPad magazine subscription, but I can not see all the pages of the magazine. All I am getting is the free preview. The magazine company said to contact Itunes, where I don't see a solution.

I have paid for an iPad magazine subscription, but I can not see all the pages of the first issue I just got. All I'm getting is the free preview. I contacted the magazine publisher, IPC, who said to contact Itunes, where I do not see an answer.

You can contact iTunes Store Support here.
https://getsupport.apple.com/Issues.action
Click on Purchases, billing and redemption to get started. Are you sure that you actually downloaded the magazine? I have a subscription to one magazine and I choose to download the magazines on my own rather than automatically.

I have an external hard drive 1 TB - it says that 559GB has been used , but I can't see any files at all. Is there a way to recover those files. I have a lot of photos on it. I have an IMac and running MAC OSX versuib 10.7.5 I am new to Mac.

I have an external hard drive 1 TB - it says that 559GB has been used , but I can't see any files at all.
Is there a way to recover those files. I have a lot of photos on it. I have an IMac and running MAC OSX versuib 10.7.5 I am new to Mac, so I hope somebody can give me some advice.
Cheers

if it's ntfs microsofts filesystem then you need a windows machine to recover them

I have transferred my itunes library to an external drive. I then attached the external disk to a new computer. I can now access all songs from the new computer. But I can't access playlists. I can still access all songs and playlists on the old computer

I have transferred my itunes library to an external drive. I then attached the external disk to a new computer. I can now access all songs from the new computer. But I can't access playlists. I can still access all songs and playlists on the old computer

If you right mouse and select Get info it will show you the Apple ID used to purchase these songs.
Usually the name of an apple id is based on the email. So knowing that you may have forgotten the Apple ID password.
You can request a new password here http://www.apple.com/support/appleid/

When I got my ipod I made an account with iTunes from my ipod.yesterday, I made a password lock to get into my ipod and I couldn't get into it even though I did the correct one. Now it says"connect to iTunes" BUT I can't because I never registered. HELP!!

When I got my ipod I made an account with iTunes right from my ipod.Yesterday, I made a password lock to get into my ipod and I couldn't get into it even though I did the correct one. Now it says"connect to iTunes" BUT I can't because I never registered on the computer. I've tried holding the home and sleep/wake button for 10 sec and then only the home for 5sec and that might have reset it, but it didn't help. If any of you guys know what to do so I can unlock it I would appreciate it VERY much.

If you haven't done so install iTunes on your computer. http://www.apple.com/itunes/
Follow the instructions here: iPhone and iPod touch: Unable to update or restore

I have installed firefox 3.2.64. When i click on the desktop icon nothing happens. The windows task manager says mozilla firefox is running but I can't see it anywhere. What might the problem be?

Question
I have installed firefox 3.2.64. When i click on the desktop icon nothing happens. The windows task manager says mozilla firefox is running but I can't see it anywhere. What might the problem be?

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls
See also:
*http://kb.mozillazine.org/Browser_will_not_start_up

My eom lightning charger says its unsupported and acts like a knock off and apps appear to be running in background draining battery but I can't see them. Upgraded to iOS 7 phone only lasts 1/2 day. Notifications are all off.

My eom lightning charger says its unsupported and acts like a knock off and apps appear to be running in background draining battery but I can't see them. Upgraded to iOS 7 phone only lasts 1/2 day. Notifications are all off.

Crazybioteacher wrote:
Not to sound like a jerk but this is my 3rd iPhone and I hit the usual fixes.
And we would know that based on the initial posting based on what?

Where is my song? It says I bought it but I can't see it

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