Where is our apology from Apple?

Question

After a day and a half of no email, I finally was back up and running early last night. Thank God I don't use my .mac email for business.
I haven't seen any statement or apology from Apple and frankly don't expect to. On the other hand, there was an outage at godaddy.com which didn't impact me at all, yet I got the following email with a hyperlink to go get my credit.
Maybe Apple can learn a little from it.
We owe you a big apology for the intermittent service outages we experienced on September 10 that may have impacted your website, your email and other Go Daddy services.
We let you down and we know it. We take our responsibilities — and the trust you place in us — very seriously. I cannot express how sorry I am to those of you who were inconvenienced.
The service outage was due to a series of internal network events that corrupted router data tables. Once the issues were identified, we took corrective actions to restore services for our customers and GoDaddy.com. We have implemented a series of immediate measures to fix the problem.
At no time was any sensitive customer information, including credit card data, passwords or names and addresses, compromised.
Throughout our history, we have provided 99.999% uptime in our DNS infrastructure. This is the level of performance we expect from ourselves. Monday, we fell short of these expectations. We have learned from this event and will use it to drive improvement in our services.
As a result of this disruption, your account will be credited for the value of 1-month of service for each of your active/published sites.* This credit will be available to you for the next 7 days. Please click the button below to redeem your credit.

Answer 1

submarinex1 wrote:
Owlie wrote:
Think the way you wove the term Granny and blew her allowance should be classified as an offensive remark that sterotypes the older generation with limited resources as a legitimate target for ridicule.
Being old or elderly comes to us all eventually. . .
We all don't have the brain of our youths and this can be distressing. . . as can remarks from youths or the ill-mannered.
well i have a friend who is 73 who spends alot time downloading flightsim planes, and playing on his xbox and internet and mail and ive yet to hear him complain hes gone over his limit.
your age comments have no meaning, since for one its not even the woman used in the example who has posted, shes not technicaly a granny either since it was his mother and bt did not bully her. and where does it sterotype anyone. and what has limited resources have to do with anything, nice try on a posh sounding post though. what we really need to do now is find a 90 year old who downloads 100g xbox demos and music a month who keeps being told hes over his limit and ask him how he feels.
have a look at www.downloads.com they do free stuff for pc and mac and its cnet so its safe.
It is not the case of stereotyping or ageism that is the problem, the problem is BT a large worldwide organisation can not provide a utility to advise its customers there usage of broadband by day month or period, others can provide this, my mobile operator provides this so why not BT!
CG Over An Out