Where is product key for InDesign CS5 located in Mac Osx?

Hello Adobe Community,
So this is the context:
Our only Mac in head office is unable to boot up into OSx, I took it to the Genius bar to troubleshoot and they said to wipe the hard drive and re install OSx which is fine except that I need the InDesign CS5 product key off of it. We don't have the product key written down anywhere or the original software/box it came with and also, I don't know which email address InDesign is registered to because it was installed years before I was hired. But I am able to access the hard drive on the Mac and see all the files by booting off an OSx on my USB key. So my question is: does anyone know the file or where I can find the product key on the hard drive?
I'm hoping someone has run into a similiar problem and has a magical answer!
Thanks in advance!

Do you still have the original proof of purchase (CS5 was released in April 2010)? E.g. check who you purchased the software through as well. Depending on the license type the supplier might even be able to assist with the S/N if they recorded it. Also if the serial number was registered against a company name, support might be able to retrieve this for you based on the domain name, but you'd need to at least have proof of purchase is my guess. (Generally they'd ask for a copy of the installer media as well to show that you have the original installer CDs/DVDs).
I'd definitely try contacting Adobe Customer Support:
http://helpx.adobe.com/contact.html
Let us know how you go.
Cari

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yes it does say that.
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I have Creative Suite 6 Production Premium and InDesign CS5.5 for Windows, but I need the Mac versions of these. Is it possible to swap or exchange these products?

Does Adobe allow exchanging my Windows version of CS6 Production Premium and InDesign CS5.5 for the Mac version? (The CS5.5 box is unopened, and the CS6 is in mint condition.)

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Where do I find the product key for win XP?

hI
I am new here.
I just purschased a Lenovo SL500 from Hemini.
I have a question that they wouldn't answer for me. Hopefully someone of you can.
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Thank you.
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Hi Oingk,
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ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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Starter Pack now includes 60 day Eval product key for SLES

Q1: What is the Starter Pack?
The Novell Open Workgroup Suite - Small Business Edition Starter Pack is a product that provides a Customer with a no-cost, one-time, 5-user license for Novell Open Workgroup Suite - Small Business Edition. This is not a trial or evaluation license but a full product license.
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Message was edited by: varjak paw

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lnordbye wrote:
When we purchased our HP Envy 17 in May 2012, it came with Microsoft Office. We recently had to do a fix on our laptop that required us to uninstall Office and now we need to reinstall it. We have all the Office files in our back up but we can't find a setup file. How can we reinstall office? Do we need to download again from Microsoft with a product key # and if yes, where would we get find the product key # for our laptop since Office was already installed on the laptop when we got it from HP?
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It's my son's laptop and I bought it brand new in January 2013. It crashed two months later. I tried to get help through HP but to no avail. They told me to update the BIOS, which I did, and it worked for maybe a week and crashed again. I had a friend wipe it and start over twice after that because it just kept crashing. I then called HP, since it was still under warranty, to have them send me a new one since this one was obviously defective and the lady with whom I spoke said she would have someone call me back to help me. This never happened. I just gave up on it and bought another laptop in March 2013...the same exact brand, model, specs, etc. and have had absolutely NO problems with it since. I've since decided that it merely needs a new hard drive, which I am more than happy to purchase and install. It is the only thing my son has asked for as a Christmas present this year. The problem I have is that I don't have the product key for the OS. It came installed with Windows 8 and I have read through several other messages and understand that it is not something you can buy, however, I do believe, and feel that I am entititled, to have the product key so that I can properly fix my son's laptop. After all, it was a defective laptop/hard drive with which to begin and since HP support was actually of no support whatsoever HP should be willing to help with this situation. I have only ever used HP for desktops and laptops and have since 2001 and this is the first product I have purchased that was probelmatic.
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Where is product key for InDesign CS5 located in Mac Osx?

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