Where is product key for office 365??

on March 31, 2015 I purchased a Toshiba Satellite 15634 Laptop Intel Celeron 4GB Memory 500GB Hard Drive Jet Black online, that should have came with a free year of Microsoft office 365. I called geeksquad several times trying to get the code...i was transfered so many times and after having to call back numerous times because I kept gettting hung up on....( no I was not rude ) and 3 hours of being on the phone I STILL couldn't get anyone to give me the code. I was told to go to office/myaccount and register...how do i register for something I can't install?? then was told it would be in an email..and i said yes, i got the email but you need the 25 character code. Today, I spoke to a manager after asking for one and being on hold for 23 minutes, was told that I should pay for tech support to install something that is FREE??? What??? She then said she would transfer me and well guess what...she hung up.
Can SOMEONE HELP ME PLEASE??? I have not purchased anything from Best Buy in about 6 years...and guess what??? I won't ever buy anything again. This is crazy
Sharon

yes it does say that.
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Order date: 03/31/2015
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Toshiba Satellite 15634 Laptop Intel Celeron 4GB Memory 500GB Hard Drive Jet Black
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I don't suspect a problem with your approach, but if you don't mind overkill, this would be very safe::
uninstall dirsync, delete the db
extend the schema
reinstall dirsync (get the newest version) and let it
soft-match everyone.
Your specific questions (I have not tested the below, but assume it to be true):
>>AD schema extension will not break our Office 365 production
environment
I don't believe the dirsync installer makes any decisions based on the AD schema definition. I'd think you will need to do a FULL SYNC (reg
key) once you're done. with the extension, but this doesn't break users.
>>new attributes will sync to the office 365 environment with a null value (by default)
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Where is product key for office 365??

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