Where is the fix for this problem???

Adding a Silverlight web part to a SharePoint web site receiving the following:
The new SharePoint visuals must be enabled to re-configure the Web Part or
to provide a different Silverlight application (.xap).
I am getting this error on the SharePoint Farm I need to publish the site to. I built the Silverlight application on my laptop using SharePoint Foundation. What do I need to tell the Farm support group to look for to resolve this issue?
I have read multiple articles on loading SharePoint but none that I have found describe how to resolve this issue.
Gene
GFKerls

Hi,
According to your description, my understanding is that when you add a Silverlight web part to SharePoint site, it throws the error "The new SharePoint visuals must be enabled to re-configure the Web Part or to provide a different Silverlight application
(.xap)".
For a better troubleshooting, I suggest you can check the ULS log for more detailed error information.
By default, the ULS log of SharePoint 2010 is located at the path:
C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\LOGS
Also, I suggest you can recreate a new page and insert the Sliverlight web part with a new simple xap package to test if it works.
Thanks
Best Regards
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
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