Where is the free upgrade from 10.7.5 to 10.8

I bought a new Mac Mini on Ebay from US to Kuwait and i am trying to upgrade to latest version, any help

Update link for Kuwait: http://www.apple.com/kw/osx/uptodate/

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Where do I find the free upgrade from CS 5.5 Master Coll to CS6 from a purchase before May 6th?

Master Collection 5.5 for WIN loaded properly but is only showing me paid upgrade options. Purchased April 25.
Thank you.

For the best assistance, I recommend our chat support at http://helpx.adobe.com/contact/index.html .
Our chat representatives can provide a personalized experience to resolve the issues you describe.
1) Choose 'Creative Cloud' from the field 'Select Your Adobe Product'
2) Choose the option " Orders, refunds, and exchanges" from drop down menu for the option ' Tell us what you need help with?'

HP not honoring free upgrade from Vista to Windows 7

When I purchased my machine in February 09 with Vista home edition I was promised on the web site and by the sales clerk that I would receive a free upgrade to Windows 7. Now I am told that only machines purchased after June 09 will qualify. I am furious and will not settle for this. Does anyone else have this issue.

Look you might have understood them wrong or you're saying something that they didn't say. They might have told you that there is going to be a free upgrade program for Windows 7 closer to when Windows 7 launches and thought you could get it when you bought it or you just want to accuse HP that they said that you would have the W7 Upgrade for free so you can get the upgrade. You should have looked for an official confirmation from Microsoft for the free upgrade from vista to W7, http://windowsteamblog.com/blogs/windows7/archive/2009/06/25/announcing-the-windows-7-upgrade-option-program-amp-windows-7-pricing-bring-on-ga.aspx This link was released on June 25, 2009 and officially says that the free upgrade program was going to start on June 26, 2009 and this is directly form the Windows Blog. You made a mistake of listening to people and not looking for the official Microsoft Announcement. Your out of luck. Microsoft did this with xp to vista when vista came out and it was around the same months as vista to W7, so you should have also looked for past free upgrade. On February, Windows 7 date hasn't even been announced and the beta was still in progress as posted here on February 2009 http://windowsteamblog.com/blogs/windows7/archive/2009/01/23/general-availability-for-the-windows-7-beta-to-end.aspx So this goes back to the top, you should have looked at past free upgrades like xp to vista to check how many months before they will start the free upgrade program.
Message Edited by lmanlo on 10-12-2009 09:39 PM

Can I get a free upgrade from photoshop elements 11 to the 13? I have 11 and my laptop is 64 bit. registered software bought aug 2013

Can I get a free upgrade from photoshop elements 11 to the 13? I have 11 and my laptop is 64 bit. registered software bought aug 2013

There is no free upgrade. You have to buy it.
Mylenium

I did the free upgrade of os x yosemite and was wondering if any of possibly deleting or uninstall it from my computer

i currently did the free upgrade that was on the apple store for os x yosemite, and it has yet to stop with the issues. Starting with me logging into my computer it takes atleast a good minute or 2 to log in. I have issues with bluetooth connectivity, internet is slow.. Not normal for a macbook. If there is any way i could just go back to whatever i had before.
Macbook air
Storage : 121 gb
running os x yosemite 10.10
Processor speed: 1.4 GHz intel core i5
Memory: 4 GB 1600 MHz DDR3

Lion Up-To-Date upgrade
"The Mac OS X Lion Up-To-Date upgrade is available at no additional charge via the Mac App Store to all customers who purchased a qualifying new Mac system from Apple or an Apple Authorized Reseller on or after June 6, 2011. Users must request their Up-To-Date upgrade within 30 days of purchase of their Mac computer. Customers who purchase a qualifying Mac between June 6, 2011 and the date when Lion is available in the Mac App Store will have 30 days from Lion’s official release date to make a request." See below:
OS X Lion - Get up to date

Free Upgrade from iPhoto 09 (Version 8.1.2)?

I'm confused on the new policy on iPhoto '11.
Here's my situation: Early 2009 iMac, running Mavericks. I have iPhoto 09 (Version 8.1.2) installed on the computer.
Based on this from Macrumors, it seems that I should be able to upgrade for free to the latest iPhoto. http://www.macrumors.com/2013/10/24/apple-offering-free-updates-to-all-users-of- aperture-iwork-and-ilife-not-worried-about-unethical-users/
Or this free upgrade for those users that already have iLife 11 installed?
Thanks and I apologize if I'm beating a dead horse here.

The free upgrade is for those who already have iPhoto 11 installed. You'll need to pay I'm afraid.

Why does the download of the free upgrade to firefox not install. Instead it still keeps asking me to upgrade

we are trying to download the free upgrade to Firefox 8, It acts as though the download is happening. After it completes, we still get the notice that we are using an old version of Firefox.
Thank you for any help you can give us.

Get latest version of Firefox from here
* getfirefox.com

I tried to update my OS (Mountain lion) to mavericks, but i can't seem to download. There's a 'an error has occurred' in red beside the free upgrade bar.. what should i do?

I tried to update my OS (Mountain lion) to mavericks, but i can't seem to download. There's a 'an error has occurred' in red beside the free upgrade bar.. what should i do?

It's possible something has become corrupted in your AppStore cache folder. I had the same problem that occurred after I did a partial download, paused it, and attempted to restart it again later. Here's how I fixed my problem:
Enable AppStore Debug menu:
1. Quit AppStore completely.
2. Run Terminal and enter the following on the command line: defaults write com.apple.appstore ShowDebugMenu -bool true
3. Restart the AppStore. You should see a new menu called "Debug".
Clear the download cache:
4. In AppStore, select Debug menu / Show Download Folder
5. Quit AppStore completely, but leave download folder open
6. In the download folder, select all files/folders, then delete them.
7. Restart AppStore. You may need to sign in to your Apple account again.
You may need to restart your computer to be able to delete the files from the trash.
You can then try the download again.

Where is the free Mavericks download in the store

I looked for the free upgrade, but ot is no longer on the Itunes apps store.
Where can I get a free download of the DMG file?
I am not yet interested in Yosemite.
Thank you.
Regards, F.

It's gone, unless Apple says otherwise, which they probably won't.
(116490)

How many macs can i upgrade to mountain lion if i used the free upgrade program

I recently bought a macbook air and received the free upgrade to mountain lion. Will i be able to just simply go to my app store account on another macbook (macbook pro snow leopard) and upgrade that to mountain lion as well?

danthemanwhosakid wrote:
sorry to drag this on, your answers were great i kinda forgot to clicked the "this solved my question" thing.. but is there a limit on the number of computers i can download it for free to?
Not to muddy the waters but according to the license agreement here: http://images.apple.com/legal/sla/docs/OSX108.pdf, Apple distinguishes between a "Preinstalled and Single-Copy Apple Software License" and a "Mac App Store License." The Preinstalled license limits use of the installer to one copy on one Apple-branded computer. The Mac App Store License allows the installation of "one (1) copy of the Apple Software directly on each Apple-branded computer running OS X Lion or OS X Snow Leopard (“Mac Computer”) that you own or control." Since in either case, the free upgrade is going to be coming from the Mac App Store it would seem that the Mac App Store License applies. But since the intent of the free upgrade is to serve as an inducement to buy a computer with a soon to be replaced OS by offering a free upgrade of the OS preinstalled on the purchased computer, perhaps it is covered by the Preinstalled wording. The Terms and Conditions of the upgrade program are unclear on that but maybe it becomes a matter of how the content code that's issued works. If the content code can be used more than once with your Mac App Store account or if the Mountain Lion installer appears as available for installation when you log into your Mac App Store account on a Mac different from the one that qualified you for the upgrade, then it would seem that the Mac App Store License is what applies here. Of course I'm no lawyer; if I was, I'm sure it would be even more complicated.

Is iWork 08 included in the free upgrade programme?

I have iWork 08. I can't find anything about this version being included in the free ugrade programme. Most web traffic is discussing upgrading vrom the 09 version. Nothing is showing for me in the MAS and I always assumed I would need to pay to upgrade. Just trying to get some clarification.

'08 to '09 has always been a paid upgrade. The promotion is with regard to a free upgrade from '09 to 10.

Just bought Snow leopard 10.6.3 and upgraded my 2008 iMAC; now want to use the free upgrade to Maverick... is that possible? I read compatibility requirement of 10.6.8 or later...

Hi! Just bought Snow leopard 10.6.3 and upgraded my 2008 iMAC; now want to use the free upgrade to Mavericks like I was advised in the Apple/Switch store... is that possible? I read compatibility requirement of 10.6.8 or later...???? Thanks for any guidance!

Before installation you should back up all your data.
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8, or download the combo update from here:
http://support.apple.com/kb/DL1399
Check via Software Update whether any further updates are required, particularly to iTunes (you will need the latest version in order to synch with mobile devices).
You should now see the App Store icon in iTunes, and you now need to set up your account:
http://support.apple.com/kb/HT4479
You can now upgrade to Mavericks OS 10.9 for free IF you have one of the following Macs, with not less than 2GB of RAM, and at least 8GB of available space on your hard drive:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later), (15-inch, Mid/Late 2007 or later), (17-inch, Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac Mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
iCloud system requirements:
http://support.apple.com/kb/ht4759
If you cannot run Mavericks you can purchase the code to use to download Lion from the App Store (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard):
http://store.apple.com/us/product/D6106Z/A/os-x-lion
or Mountain Lion:
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion

No sound after Windows 10 free upgrade from WIN7 on G71-340US laptop with IDT CODEC.

After free upgrade from WIN7 to WIN10 my laptop no longer has any sound (with internal or external speakers). I have tried uninstalling IDT driver and allowing Windows 10 to reinstall the driver through scan for HW changes - still no sound. I would appreciate any guidance or fixes for this problem. Thank you.

I am happy to report I now have sound on my G71-340US laptop. After further trial and error troubleshooting I found that there is an app called IDT PC Audio (aka IDT HD Sound) installed on my laptop by HP (OEM) I think. While I'm not exactly sure what this app's function is it appears it is related to activating IDT HD Codec drivers functionality. Somehow I decided to look in Task Manager - Startup and saw this IDT PC Audio listed. I clicked on disable and then a minute later clicked on enable. After I did that, as simple as it appears, I now was able to hear sound both on internal and external speakers. This is the first time I heard any sound since upgrading to WIN10. I have checked it several times by re-booting my laptop and each and every time I now have sound. I'll continue to test this through the week and see if it continues to be OK. Meanwhile, I thought I would share this potential fix (or workaround) with all concerned. Perhaps others will find this useful and provide me your feedback. Keeping my fingers crossed! PS. BTW, if anyone out there knows what IDT PC Audio is by all means share your knowledge. I am curious why this app doesn't appear more often in the forum posts and how it may relate to the WIN10 upgrade. Sorry, but I don't recall what prompted me to look at Task Manager - Startup but I'm glad I did. It's great to hear sound again!

Full version pshop CS (8), upgraded to CS4. Recieved the free upgrade to CS5... will this work?

Hi,
Appologies if this seems like a stupid enquiry. I'll keep it quick and simple.
I had been running a full version of photoshop CS (aka photoshop version 8). I just bought the upgrade to CS4 and also (to answer other questions on this forum) I just received the free upgrade to CS5 from Adobe. Not having an intel Mac yet I plan to sit on my CS5 upgrade till I have the machine to run it. My question to anyone who knows/has done this, can I install my CS5 upgrade given that my original full copy of photoshop was version CS (ie. more than 3 versions back)...?
I have seen this discussion:
http://forums.adobe.com/message/2734196#2734196
but it still leaves me unsure (would Tai Lao be able to install CS5 if he wanted too I wonder...???).
Before anyone asks I have asked Adobe via the customer support portal and they said that I 'could install CS5 upgrade from CS4 upgrade' (which still doesn't answer the question, does my having CS stop me upgrading to CS5 due to the "3 version back upgrade policy"...?
Thanks for the help!
Matt

Matt,
Focus for a second please:
All Adobe upgrades are FULL INSTALLERS. If the upgrade does not find a previous version installed, it will simply ask you for the old serial number as well. That's all.
You now have a valid CS4 serial number. When you install CS5, the installer will look for a previously installed version. If you have installed CS4, it will proceed automatically to install CS5. If you did not install CS4, just use its serial number when prompted. (NOTE: This is based on the assumption that CS was indeed a qualifying version to upgrade to CS4. I don't remember what the requirements were back then.)
I have Photoshop 7.0.1, 8 (CS), 9.0.2 (CS2), 10.1 (CS3) and 11.0.1 (CS4) installed on my machine. All those are upgrades from my original full version 4 of Photoshop from many, many years ago. I can run all of them on my machine, even simultaneously If I wanted to, by launching the older version(s) first. In practice, I have run two versions simultaneously without any problems.
Just have your CS4 serial number handy.
Now, be advised that an awful lot of users are having nightmarish difficulties with the CS5 installer. If you run into trouble, don't blame it on the serial number, just blame the extraordinarily incompetent members of the pathetic installer team. That's a team outside of the Photoshop engineering team that has proven a disgraceful embarrassment to Adobe engineers and executives. A senior program manager has even admitted in private correspondence that he can't write in public what he would like to do to the members of the installer team.
Matt J Dawson wrote:
… (would Tai Lao be able to install CS5 if he wanted too I wonder...???).
Of course I could, if I wanted to and had an Intel machine. However, I have rejected Leopard and Snow Leopard, and I will stay with CS4 and Tiger 10.0.4.11 for the foreseeable future, which means for the remainder of my life expectancy, as I can't afford a new machine.
Matt J Dawson wrote:
Before anyone asks I have asked Adobe via the customer support portal and they said that I 'could install CS5 upgrade from CS4 upgrade' (which still doesn't answer the question, does my having CS stop me upgrading to CS5 due to the "3 version back upgrade policy"...?
Matt, the "3 version back upgrade policy" simply means that you have to have a valid serial number for one of the three versions, and you do have a valid number for CS4, which in turn was based on your valid number for CS.
Stop tormenting yourself.
Wo Tai Lao Le
我太老了

I have a brand new Mac. How do I do the free upgrade to Mountain Lion?

I have a brand new Mac. How do I do the free upgrade to Mountain Lion?

http://www.apple.com/osx/uptodate/
fill out the form

Where is the free upgrade from 10.7.5 to 10.8

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