Where is the option to chat with a Verizon rep?

I click on the "Live Chat" link and that just shows me Device Shortcuts, Quick Links and Mailing Addresses

Hi Hackhound,
Reaching us should be easy! Click here for a link to our contact options including our Chat customer service team http://vz.to/19bXyZu. We can help here, what issue are you having?
Thanks,
PamelaF_VZW
Tweet us @vzwsupport

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The second q. means the way you load upo; dirtectly from the menu share to you tube of first make a QT and from there to the sky.
I quess there must be no differance but you never know...
Thanks again.

Where is the option to chat with a Verizon rep?

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