Where is the remaining balance on my iTunes account?

I have a credit balance from iTunes cards posted to my account in the past, but can't locate the account.  Can't believe this information isn't available through apple support.

That's not where you see a remaining balance. You'll see it in iTunes next to your account ID when you're logged into your iTunes Store account and are viewing the iTunes Store. On an iOS device you'll see the balance at the very bottom of the window in the iTunes Store or App Store apps, e.g.
Not all of the tabs in those apps show the balance. If you don't see a balance, then the iTunes Store doesn't think you have one for that account.
Regards.

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