Where is the serial number on Photoshop Elements 12?

It's not on the DVD packet or on the box.

When I bought Elements 11 at Best Buy in the US, there was a redemption-code on the box that I had to type into a website, that was also specified on the box, to get the serial number:
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html#productboxorprepaidcar d

Similar Messages

  • Hello, I lost the serial number of Photoshop Elements 6 and I lost the box.

    Hello, I lost the serial number of Photoshop Elements 6 and I lost the box. How can I do thanks for the help.

    Did you ever install and register it? If so, you can find the serial number by going to the main page of adobe.com and looking for My Adobe (it was up by the search box on the upper right the last time I looked, but it moves around). Work through the links there and you can retrieve it from adobe's records. You might want to consider writing it on the disc itself for future reference.

  • I need help to find the serial number for Photoshop Elements 11

    Hi! I need help to find the serial number for Photoshop Elements 11 I downloaded last year on Apple Application Store.. I have been using photoshop on mac for over a year and now need the serial number to be able to use it on macbook. I looked up Adobe's website for help but found none and noone to ask for support.. Any ideas how I can get the serial number using the App Sore bill I have?

    Please post Photoshop Elements related queries over at
    http://forums.adobe.com/community/photoshop_elements

  • Where is my serial number for Photoshop elements I just bought?

    Where is my serisl number for photoshop elements 12 I just bought?

    Gomarkc please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html for information on how to locate your serial number.

  • Where can i find the serial number for photoshop elements 12

    i just purchased adobe photoshop elements 12 from groupon. When it asks for the serial number i can't seem to find where it is. Can anyone help me?

    There is nothing on envelope and it isn't a download it was a purchase from best buy

  • Where can I find the serial number for Photoshop Elements 9?

    Where do I find the ser# for my PSE9

    Here are various explanations of how/where to locate the serial number:
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html
    https://redeem.licenses.adobe.com/getserial

  • I have the serial number for Photoshop Elements 5 and need a way to download software.

    My laptop was replaced at work with a new laptop.  I have the serial number but do not have the windows downloaders for Photoshop Elements 5.  I see where you can get the downloader for 7.  Can I still get it for 5 somewhere?

    As far as I know, 7 is the furthest back that is available.

  • How to deactivate the serial number for photoshop elements that is not installed or available?

    I have a version of Photoshop elements that has been uninstalled and is no longer available to reinstall.  When I uninstalled from an old computer, I failed to deactivate the serial number.  How can I do that without reinstalling?
    Thanks
    keithz

    Wow, I tried the "chat" option and waited for 30 minutes....no one ever helped.....so I called a customer service number for the creative club option and they promised to put me though to someone who could deactivate my product.....waited another 30 minutes on hold.  So then I called the sales department and wow, just as I thought......someone took my call right away.  (Please note that the computer that the software I am trying to deactivate has been reformatted and I am unable to deactivate in that manner).  I asked the poor sales rep, why on earth would I spend hundreds of dollars for new software when the only people who you can get to help you are the sales people.  I think I will stick with free open source applications........this is so not worth it......

  • Where is the serial number to install elements 13 on my PC

    I can't find the 24 digit serial number to install elements 13 on my PC

    Please refer to: https://helpx.adobe.com/x-productkb/global/find-serial-number.html
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  • Where is the serial number for Photoshop CS6 in the application?

    I have Photoshop CS6 running on my MacBook Pro, but can't get it to open in Yosemite on my MacPro. Also, I can't find my Serial Number to re-enter it on my MacPro. If I could just find it on the MacBook Pro, I'd be fine (I think). Is it available while running the app on my MacBook Pro?
    <E-mail address removed by Moderator>

    Find your serial number quickly

  • Where's the serial number for photoshop cs6 trial download.

    After downloading the free 30day trial download of photoshop cs6 I can't seem to get it started without a serial number???

    There should be a button marked "Continue Trial" or "Use as Trial" or similar.
    Click that to continue in trial mode.

  • Purchased the Photoshop / LightRoom 5 "CC" for $9.99 - where's the serial number(s)?  (cross-post)

    Title pretty much says it all.
    I am new to Creative Cloud - and this forum, etc.
    I purchased the $9.99 / month deal that Adobe is offering to new customers, etc.
    Downloaded everything that I need to download (I think).
    Tried to run Photoshop - but am being asked if I want to start my "trial"
    or I have the option to "License This Software"
    but where is the Serial Number for Photoshop & LightRoom 5?
    I imagine it's right under my nose - but I do not see it anywhere.
    The screen which appears (after I sign in) says:
    Am I supposed to "Start Trial" or "License This Software"
    To make things even more confusing:
    I just ran LightRoom 5 for the first time.
    There was a serial number automatically inserted in the space provided.
    Not sure what's going on - but this is becoming a little overwheling.
    I suppose it's the price I must pay for being an old fart!
    -Scott

    @ didjunior:
    Hi.  Sorry, but I don't have any good news for ya.
    My issue has been resolved, however - it was due to a lengthy chat I had online with an Adobe Associate.
    We were able to get everything running the way 'twas intended,
    but there were some hoops of fire with which I had to jump.
    Wish I could help....but the only thing I can say is to attempt a "Live Chat"
    With the Adobe help team.
    Hope you get it smoothed over.
    Good luck to you.
    -Scott

  • Purchased the Photoshop / LightRoom 5 "CC" for $9.99 - where's the serial number(s)?

    Title pretty much says it all.
    I am new to Creative Cloud - and this forum, etc.
    I purchased the $9.99 / month deal that Adobe is offering to new customers, etc.
    Downloaded everything that I need to download (I think).
    Tried to run Photoshop - but am being asked if I want to start my "trial"
    or I have the option to "License This Software"
    but where is the Serial Number for Photoshop & LightRoom 5?
    I imagine it's right under my nose - but I do not see it anywhere.
    Thanks,
    Scott

    Ok, it looks like I couldn't contact the servers, but the Adobe application did not tell me anything: no feedback.  I have gone into C:\Windows\System32\drivers\etc\hosts and removed all the firewall IP filters, and photoshop opens.  You can then revert the hosts file to get all your anti-spam and adblocking filters and photoshop still opens.  To be clear, Adobe seems to be using some special ip address to tell your app that it's licensed, this address could be on any number of spam blacklists (because I guess it's used to phone hime about app usage and sell you stuff).  So check your hosts file, OR check your work firewall / router.
    @Adobe, help people out, just say 'unable to contact license servers'. When your infrastructure fails, and paying customers mysteriously get trial software, it makes Creative Cloud look broken, and frustrates the people you want to give you money.

  • My Photoshop Elements 11 came with my Toshiba Qosmio.  The Photoshop is freezing recently. How to reinstall? Where's the serial number?

    My Photoshop Elements 11 came with my Toshiba Qosmio.  The Photoshop is freezing recently. How to reinstall? Where's the serial number?

    DTebar wrote:
    My Photoshop Elements 11 came with my Toshiba Qosmio.  The Photoshop is freezing recently. How to reinstall? Where's the serial number?
    Toshiba must have or should have provided you with a CD/DVD and seril number with the machine.  however, if PSe is freezing then the first thing you need to try is to reset it to default settings.  This can be done in two ways but the easiest ay to do is to go to (I am mentioning only the one method here):
    <C:\Users\username\AppData\Roaming\Adobe\Photoshop Elements\11.0\Editor>
    Find the file called: Adobe Photoshop Elements 11 Prefs.psp  and rename it to: Adobe Photoshop Elements 11 Prefs.old
    For username you need to insert the correct username or Windows profile name.  Also, when you are doing this, make sure PSE is closed completely i.e. you should not have it open to do any work.
    I am assuming you know how to browse the relevant folders if they are hidden in the system because this is taken for granted here.  Also, the file names may not have any extensions but I am sure you know how to make them display on the screen.
    Good luck.

  • I havev installed a new Hard Drive on my laptop but cannot find my Photoshop Elements product box with the serial number to install Elements 10 or Elememts Premier 10. How can I find out the serial / installation codes for these?

    I havev installed a new Hard Drive on my laptop but cannot find my Photoshop Elements product box with the serial number to install Elements 10 or Elememts Premier 10. How can I find out the serial / installation codes for these? I saw a reply however, it was not my name and assumed it was for someone else. Now timed out. Can UI still have help on this matter please?

    If you registered PSE before, go to the main page of adobe.com, sign in and go to your account and you should find the serial number there in your purchases.

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