Where is the support number!? Emergency!

All we can find is the 48 hour e-mail support, and we've been locked out of our own account while someone is buying over a thousand dollars worth of stuff on I-Tunes. We cannot locate a support number anywhere! Please, if anyone knows where it is, please let me know. There must be /some/ way to talk to someone who can shut the person out of our account. We are on the phone with the bank right now trying to shut it down from our end.
Please, if anyone knows the support phone number, or a way to reach someone at I-tunes who can help, please post it.
Thank you.

I can't go to our account, they locked me out of it and changed our password.
I had to go to the bank to get everything frozen, but they still took a lot of money. I don't understand how a company that can handle 1000+$ transactions from a single account on the fly does not have a help line for emergencies. This makes no sense to me at all, and due to the absolute locked down nature of our mac, it really makes me a bit suspicious. No one had our account information, and we only used the mac for Itunes (It was an extra and unused terminal at an art business) with a wholly unique password. So no net was surfed where a keylogger or anything like that could have been picked up.
This is not a flame, or a trolling concern either. It is a simple matter of fact that a policy the excludes immediate help paired with a no refund policy dictates that someone inside could have a heyday selling account information, and people would not be able to do anything about the theft. That is unbelievably /dangerous/. And now we are out over a thousand dollars because of it. Hopefully we can get the matter settled with the bank. This is unbelievable. My wife and I don't have that kind of money to just write it off, if we can't get this fixed, we are in a really bad place.

Similar Messages

  • TS1292 Where is the serial number for an iTunes $10 gift card?

    About the serial number thing I have a $10 iTunes gift card and where is the serial number on this version! Please help!!!! ASAP :) thanks

    How to Redeem a Code  >  http://support.apple.com/kb/ht1574
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Note:
    iTunes Gift Cards are only Valid in Country of Issue.

  • HT201232 I have called the support number given, was on hold for more than an hour and received quite unpleasant phone bill for trying to sort out AppStore mistake! Is there any other options of getting "support" apart from calling these telephone numbers

    My account was charged for buying app that I actually didn't buy. I was trying to sort out these mistake by calling the support number given (Russia). There was no other options like sending an email or calling some other number. I was on hold for one hour and a half! Is that normal for Apple support??? So apart from being charged for the app I haven't given my permission to buy, I also got a phone bill for calling the only support number available. Where can I submit my complain and what could be done about it?
    Thank you,
    Natalia

    There is an email way to do this. See here: https://getsupport.apple.com/ContactInfo.action
    The Russian Federation is one of the countries listed under Other.

  • Where is the phone number for the HP?

    Where is the phone number for the HP?

    JohnnyGP wrote:
    Where is the phone number for the HP?
    http://www8.hp.com/us/en/contact-hp/contact.html
    MrMatthew - HP Support Forums Moderator
    Click the Kudos star as a way to say "thank you" for helpful posts.
    Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else.

  • HT1349 i have a PC, not a Mac. Where is the serial number?

    Wanting to transfer itunes library from old computer to new one. Support says to leave my phone # but asks for the serial number from my hardware. Instructions are given as to locating the serial number on Apple products but i have a PC, not a Mac. Where is the serial number? Or, how do i transfer library?

    You don't have one that's applicable.
    You may not get support on free software anyway.
    Also, please check you are posting in the iTunes section, not XServe.

  • IWork : WHERE is the Serial number?

    Where is the serial number on iWork? It is not on the "How to install" leaflet - as the 'window' says and none of the numbers on the sticker on the box works and also - the 'enter' button is not active.
    No way of asking anyone at Mac for help either?? All that money and I can't use the product!!!!

    Copied from the support site.
    Complimentary software support provides either telephone, email, or chat support for installation, launch, or reinstallation (not including data recovery) when your hardware configuration meets the minimum system requirements for the software. See the support-related materials included with your Apple product for more information.
    Where did you purchase your iWork package?
    If you have checked and double-checked within the box and all included materials within the box and no serial number is included, you need to contact AppleCare for your complimentary software support or the retailer where you purchased the product to inform them to request an exchange.
    http://www.apple.com/support/contact/phone_contacts.html

  • Purchased the Photoshop / LightRoom 5 "CC" for $9.99 - where's the serial number(s)?  (cross-post)

    Title pretty much says it all.
    I am new to Creative Cloud - and this forum, etc.
    I purchased the $9.99 / month deal that Adobe is offering to new customers, etc.
    Downloaded everything that I need to download (I think).
    Tried to run Photoshop - but am being asked if I want to start my "trial"
    or I have the option to "License This Software"
    but where is the Serial Number for Photoshop & LightRoom 5?
    I imagine it's right under my nose - but I do not see it anywhere.
    The screen which appears (after I sign in) says:
    Am I supposed to "Start Trial" or "License This Software"
    To make things even more confusing:
    I just ran LightRoom 5 for the first time.
    There was a serial number automatically inserted in the space provided.
    Not sure what's going on - but this is becoming a little overwheling.
    I suppose it's the price I must pay for being an old fart!
    -Scott

    @ didjunior:
    Hi.  Sorry, but I don't have any good news for ya.
    My issue has been resolved, however - it was due to a lengthy chat I had online with an Adobe Associate.
    We were able to get everything running the way 'twas intended,
    but there were some hoops of fire with which I had to jump.
    Wish I could help....but the only thing I can say is to attempt a "Live Chat"
    With the Adobe help team.
    Hope you get it smoothed over.
    Good luck to you.
    -Scott

  • Where is the serial number for DVD on the FinalCut Studio 3 upgrade?

    where is the serial number for DVD on the FinalCut Studio 3 upgrade?

    Hi Dnstreet
    It's usually on the front of the little booklet that comes with it. There will be a couple of stickers with the serials printed. I normally take one off and stick it to the outside of the box so it's easier to get to later.
    Pi

  • Where is the "serial number" for starting my just-paid-for Adobe Acrobat Pro XI?  Appears nowhere...

    Where is the "serial number" for starting my just-paid-for Adobe Acrobat Pro XI?  There's no sign of it in the confirmation email or in My Adobe.  Been working on this for an hour with no luck. Help!

    Hi Ralphmeima,
    Please go through the link below and check.
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    Regards,
    Anand

  • Where is the IP number for a HP deskjet 3520 e-all-in-one, needed to install into windows 7?

    Where is the IP number for a HP deskjet 3520 e-all-in-one, needed to install into windows 7?

    Hi - You can print a test page to get the IP address for your printer.  Follow these instructions:
    On the printer control panel, press the Wireless button ( ), and then press the button ( ) next to Settings .
    Press the Down Arrow ( ) to select Print Report , and then press OK .
    Press the Down Arrow ( ) to select Test Report , and then press OK .
    The printer prints the test page.
    Hope that helps.
    Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
    I am an HP employee.

  • HT4623 Where is the serial number for a refurbished iphone 4S located?

    Where is the serial number for a refurbished iphone 4S located?
    How do i activate this phone if I am upgrading from a Blackberry?

    Tprince01 wrote:
    Where is the serial number for a refurbished iphone 4S located?
    iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
    Your Blackberry is unrelated to activating your iPhone. That is a question for your wireless carrier.

  • Where is the serial number for CC downloads

    where is the serial number for CC downloads

    CC programs do not require a serial number, they are activated as part of your Cloud account
    If you are being asked for a serial number read http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html

  • Where is the serial number for my trial download

    where is the serial number for my trial download. never got an email with it and can't find it anywhere

    Trials have no serials. They run without one for 30 days.
    Mylenium

  • Where is the serial number for Aperture 3 when you download it from the App Store?

    Where is the serial number for Aperture 3 when you download it from the App Store?

    There isn't one.

  • Where does the supporting deatil is stored? in Planning or Essbase?

    Where does the supporting deatil is stored? in Planning database (RDMS) or Essbase database?
    Appreciate if u could reply ASAP.
    Thanks in Advance!!

    Supporting details are stored in Planning Applications RDBMS. check out HSP_COLUMN_DETAIL and HSP_COLUMN_DETAIL_ITEM in the application relational database
    Re: Refresh Database
    I can see 6 question and all are unresolved, Mark the answers if you think they are correct or helped you and close the thread.
    Cheers..!!
    Edited by: RahulS on Jun 21, 2011 3:58 PM

Maybe you are looking for