Where is the utilities folder on an iphone 4 please.

Hiya. Ive fallen foul of the unknown encription password issue when backing up my phone on iTunes. I've tried every combination of every password I can think of. I've backed up to cloud and then reset the phone as a new device and restored from the cloud but I am still stuck with the itunes backup and I am unable to take off the password encryption to go back to backing up on iTunes.
I have taken a (very) long look at all the possible solutions and I have now set a keychain passcode to try to take look at the password key thing but I cannot even find a utilities folder on my iphone or and applications folder or anything like that to look in.
I have an iphone 4 and I don't have many apps on it but I assume the uitilties thing is something which should just be on the phone anyway.
If anyone has any ideas how I can just get rid of the first back-up I did on itunes so I can start again but without going for the encrypt option that would be great as well.
The phone has synced OK and after a bit of a panic I also got back all my other things from the icloud after I had cleared the phone completely in an effort to lose the encrypt option from iTunes.
I've been trying now for about 12 hours and I'm at my wits end. I need the iTunes back up to run against another piece of software I have bought but the software cannot work with the encrypted back up.
Any help would be greatly appreciated.
Thank you

Thanks for your promt reply Johnathan. Is there a way of looking for the keychain thing anywhere else please

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My mac is only a week old. According to the help sections, I should have things like Grab, Terminal, and Disk Utility in my Utilities folder - everything listed on this page.
http://www.apple.com/macosx/what-is-macosx/apps-and-utilities.html
My applications folder is complete with everything that's mentioned, but in my Utilities folder there's only the Apple Launcher and the Jar Bundler. I have no idea what's going on. Here's what I did for the setup:
I did not use the Mac OS X Install DVD, the manual does not say that I need to use it, so I didn't...
I didn't really know what to do with the Applications Install DVD either. But just in case, I put it in and got it installed, maybe that's why I have a complete Apps folder?
Was I supposed to insert the OS X Install DVD to get my Utilities folder? If I put it in now, would it wipe out everything else on the mac? Also, the disk says that it installs for OS Version 10.5.6, but in "About this mac" it says that mine is Version 10.5.7, so why would I want to install an earlier version...?
Please help... I'm absolutely new with mac, and now I'm getting quite frustrated...
Thanks a lot!

You should not need to run the installer on a new Mac. Since the Mac is only a week old, I would contact AppleCare and talk to tech support.
You should be able to use the Install DVD to restore the bundled software. However, since it is 10.5.6, you may then need to install the 10.5.7 combo update to get everything fixed afterwards.
An Archive and Install, preserving user and network settings, will re-install the OS, but keep any users and your network settings. However, I would imagine that you will need to install the 10.5.7 combo update.
AppleCare may be able to give you a better solution. Also, another reason to contact AppleCare would be to notify them that they may have a bad installation image that is being used on new Macs. Being that you have 10.5.7 installed, but have 10.5.6 disks makes me think something might have gotten messed up.
Message was edited by: Barney-15E

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Where is the utilities folder on an iphone 4 please.

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