Where's a magician when you really need one?

Question

Recently did a re-install of 10.3.9, but now it's not much fun because Sherlock doesn't work.
No matter what I enter into the search field, the response of "no results found" stays there. It's almost as though it loads the internet, but can't access information or something prevents it from searching. All the other channels do the same thing.
Been through the discussion posts and tried deleting various files to no avail.
Can anyone please suggest something that will work?
G4 Titanium   Mac OS X (10.3.9)  

Answer 1

That is a very nice and complete report of your problems and observations.
Thanks, I'm becoming very intimate with them. ;P
... related to having an older
version of Safari on their machines. I am wondering
if something similar could be causing you trouble.
Hard to say.
All I know is that running Safari 1.3 started off fine, then became progressively worse each time I used it. After the Re-install, I loaded 1.2 and it's been working very well... so I'm cautious about updating it.
...start the Console app and make sure
that the console log file is the one that opens on
your screen. Then, start Sherlock and do one of the
things that does not work. When a failure occurs,
something might be written to that log.
Nothing written in the first log that appears. However, in the Library log, there is this:
CurrentSet updated to 0 (Automatic)
2005-12-19 22:45:34.526 Internet Connect[301] Error: Unable to create connection ref for service id 1
2005-12-19 23:04:27.473 Sherlock[575] * -[NSCFDictionary setObject:forKey:]: attempt to insert nil value
2005-12-19 23:04:29.757 Sherlock[575] * -[NSCFDictionary setObject:forKey:]: attempt to insert nil value
2005-12-20 00:31:55.011 Sherlock[604] * -[NSCFDictionary setObject:forKey:]: attempt to insert nil val
And about 70 or so instances of this:
Incorrect start/end range ordering; fixing.
Range {0x0a4c, 0x0a4c} doesn't map to a codespace range.
Also an additional 70 or so instances of:
Can't create CMap Adobe-Identity-UCS2
And finally:
Range {0x2c, 0x2c} doesn't map to a codespace range.
Can't create CMap HANBIT-ForPDF-UCS2.
Can't create CMap HANBIT-ForPDF-UCS2.
Can't create CMap HANBIT-ForPDF-UCS2.
Can't create CMap HANBIT-ForPDF-UCS2.
z_alloc: 0 bytes in use out of 21392764 bytes overall; max 6442508.
2005-12-20 16:55:48.944 Sherlock[474] * -[NSCFDictionary setObject:forKey:]: attempt to insert nil value
2005-12-20 16:55:48.955 Sherlock[474] * -[NSCFDictionary setObject:forKey:]: attempt to insert nil value
2005-12-20 17:06:40.770 Sherlock[478] * -[NSCFDictionary setObject:forKey:]: attempt to insert nil value
2005-12-20 17:06:46.866 Sherlock[478] * -[NSCFDictionary setObject:forKey:]: attempt to insert nil value
2005-12-20 17:32:26.752 Internet Connect[331] Error: Unable to create connection ref for service id 1
I have no inkling as to what any of that actually means.
To do this, I would
need to have the output of your softwareupdate log
file, from the time that you re-installed 10.3.0 to
the present (I am assuming that you have used
Software Update. )
No.
After loading 10.3 from the retail kit for the first time, I dowloaded the updates manually from the Apple site (sorry, not very efficient, but I'm fairly new to Panther and didn't know about Software Update).
I don't know if here was an issue with Sherlock at that point because I didn't launch it.
After all upgrades were installed, I backed up the downloaded updates onto CD so I would have them in case of emergency. After the Re-install, the updates from 10.3 to 10.3.9 were enabled from the CD. Sherlock is the only app that is not working.
I will see if I can learn anything.
I'm very appreciative of the time you're spending on this.
BTW, I bought and thoroughly ran TechTool 4.1.1 according to the manufacturer's specs. While my machine is now running faster, the annoying problem is still there.
G4 Titanium   Mac OS X (10.3.9)