Where's my converted file? Adobe Case Update : 0184303093 : Srinivasan B

Hi. I just signed up for Adobe CreatePDF and have sent two files to you via Adobe desktop printer. However, I don't see the converted files in my account. When I send a file to you to be converted to a PDF, where does the converted file go? How can I get a copy of it, or see if it's even been done. What gives? Thanks, Chris

Hi Chris,
Try logging into http://createpdf.acrobat.com/signin.html with your Adobe ID and password. Your converted files should be available there.
Sorry for the confusion.
-David

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