Where's The CS6 Complimentary Upgrade for The Student and Teacher Editions?

I bought the student and teacher edition of CS5.5 Design Premium a couple of weeks ago and got the email telling me how to get my complimentary upgrade to cs6 a few days ago. When I went on to adobe.com to look up the pricing for the student and teacher editions of the cs6 programs, there is no upgrade option (the only price shown says "Full from 449.00"). When I looked up pricing for the non-student and teacher editions, the upgrade option is there.
Are the upgrades for Student and Teacher Editions not available yet? Is there anybody else who bought the Student and Teacher Editions having this issue, or is it just me?

I talked with someone from Adobe earlier and they told me that I cant upgrade to another student and teacher edition but I can upgrade to a retail version still at no cost. They also sent me a link to a page telling me more about how to claim the upgrade, and the page mentions a "coupon code" that I have to enter during checkout.
This was the email I got:
Free upgrade to Creative Suite 6
Thank you for your recent purchase of Adobe® Creative Suite® software. We're pleased to inform you that your purchase entitles you to a complimentary upgrade to the equivalent CS6 product (download version only).
To redeem your complimentary upgrade, follow these steps:
1.
Find your equivalent CS6 product here.*
2.
Once you locate your equivalent CS6 product, select the “Upgrade from” option and complete all the required information.
3.
When your information is complete, select the “Add to Cart” button (the promotion price of US$0.00 will be displayed).
4.
Finally, select “Checkout” to complete the process.
You have until August 5, 2012 to redeem the offer. Thank you for being our customer. We value your continued loyalty.
Adobe Systems Incorporated
Learn more about what's new in Creative Suite 6.
* If your CS6 product equivalent is not displayed, you will have to select “Products” from the top menu and find your product equivalent through adobe.com.
The email didnt include a coupon code, and I followed the steps but the price remains at the regular upgrade price. I read on the "how to claim" page the associate showed me that I would be getting a code no later than May 31st. Do you think this email was maybe informing me that I am eligible for an upgrade and that they would send me a coupon code at a later date?
Mattgp

Similar Messages

  • Where do I download Adobe Photoshop Lightroom 5 Student and Teacher edition?

    I have purchased Lightroom 5 Student Teacher edition. I have the software download card and i have my serial number. I cannot find where to actually download the program.
    I tried downloading Lightroom off Creative Cloud but that did not accept my serial code, so was obviously the wrong version of Lightroom.
    Does anyone known where to download Lightroom 5 Student Teacher edition?

    Hi woodleighint,
    Here is the download link for lightroom 5.6.
    Win : Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.6 : Thank You
    Mac : Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.6 : Thank You
    Regards,
    Atul Saini

  • Problems getting serial number for Lightroom Student and Teacher Edition

    Hello.  I recieved Lightroom 4 Student Edition from a relative last year.  I was in high school at the time, and therefore used my school email address to register the product.  Over the summer the company server went down that maintained the website, so I lost access to all of my emails as well as the ability to access any emails sent since then.  I have since switched computers, and do not have the serial number to access the software.  I had already deactivated Lightroom on my previous computer because my new one was saying it had already been activated twice (it hadn't been though), so I cannot get it that way.  Because I can't access the old email address I also cannot get it through the Check Status option under eligibility verification.  Any other ideas on how I can get the serial number?
    P.S. I am in college now so I have all the information needed to re-verify my student status.

    You need to call Adobe Customer Support as this is a User to User help forum.

  • For the Creative Suite 6 Master Collection Student and Teacher Edition it says the platform is Windows. Does it also work for Mac?

    I have a Mac Book Pro, and i need this collection but it say's on the order sheet(after you press buy) that it is a Windows platform. Can this be made to work for a Mac platform as well?

    Go back and start over... before you commit to the purchase there should be an option to change from Windows to Mac... I know there is for regular CS6, and the Education version should have that same option
    I just changed the platform from Windows to Mac by clicking the little down arrow and selecting

  • Not able to download updates for CS5 Student and Teacher Edition

    Purchased program a couple years ago and just now had to install it on a 2nd, brand new home computer. Tried to update the programs after install and registration and now I am receiving the following:
    Adobe Bridge CS5 4.0.5 Update
      There was an error downloading this update. Please quit and try again later.
      Adobe Extension Manager CS5 5.0 Update
      There was an error downloading this update. Please quit and try again later.
      Adobe Illustrator CS5 15.0.2 Update
      There was an error downloading this update. Please quit and try again later.
      Adobe Pixel Bender Toolkit 2.5 Update
      There was an error downloading this update. Please quit and try again later.
      Dreamweaver CS5 11.0.4 Updater
      There was an error downloading this update. Please quit and try again later.
      Fireworks CS5 11.0.2 Update
      There was an error downloading this update. Please quit and try again later.
      Photoshop 12.0.4 update for Photoshop CS5
      There was an error downloading this update. Please quit and try again later.
      Photoshop Camera Raw 6.7 Update
      There was an error downloading this update. Please quit and try again later.
    I have no idea what the error is or how to fix it. This has been going on for several days now. I do use Nortons 360 and have disabled it while doing the upgrade.
    Please help.
    Thank you

    Moving this discussion to the  Downloading, Installing, Setting Up forum.
    PyrateJIm please download and apply the updates directly from Product updates.

  • I bought creative suite cs6 design standard student and teacher edition and the download did not work properly - files appear incomplete/ or damaged - none of the program items work at all. File size for installation seems very small for a product of this

    I bought creative suite cs6 standard student and teacher edition and the download did not work properly - files appear incomplete/ or damaged. File size seems very small for a product of this size. Can you assist with download issue or provision of software ?

    Lalalaladog where did you download CS6 from?  I would recommend downloading the installation files for Creative Suite 6 Design Standard at Download CS6 products

  • I bought CS5 Design Premium (Student and Teacher Edition) 3 years ago. Now I want to upgrade it but where can I find prices for Students and Teachers for upgrades?

    I bought CS5 Design Premium (Student and Teacher Edition) 3 years ago. Now I want to upgrade it but where can I find prices for Students and Teachers for upgrades?

    There are no upgrades for Student and Teacher Editions. You can continue to use the version you are using, or you can buy CS6 with no special upgrade price, or subscribe to Creative Cloud. However, I believe if you still qualify, you're offered a discount on Creative Cloud.
    Adobe Creative Cloud for students and teachers | Adobe

  • I bought cs6 student and teacher edition, but it says in the instruction if i wanted to install it in mac, i should click the install.app.

    but the dvd only got set-up.exe (only for windows)??? how can i install it to mac?
    Student and Teacher Edition Information

    Bakz did you just purchase CS6?  If so you may want to work with your reseller to obtain a Mac version of the license.
    If that fails then please see Order product | Platform, language swap for information on how to request a change of your Windows license to a Mac OS license.

  • How can I locate my serial number for the Student and Teacher Edition

    All I am trying to do right now is to obtain the serial number for my Student and Teacher (Academic) Edition <removed by moderator>, but I wanted to use my personal (home) e-mail address since this purchase is to be installed on my home computer.  The validation process seems to require my work e-mail address or a work id with embossed date (ours had no date and my id is at work).  The e-mail prompt indicates that all e-mail correspondence will go to the address I enter so if there is e-mail regarding this installation, on my home computer at my home e-mail address, any such e-mail instructions would then go to my work e-mail address.  So how do I obtain my serial number?

    I have removed your coupon/product code as this is a public forum.  I would recommend reviewing the I have a Student and Teacher edition product section of Find a serial number.

  • Why is the download "Not applicable" for my online purchase of Adobe Captivate 8 Student and Teacher Edition for Mac?

    I purchased “Adobe Captivate 8 Student and Teacher Edition” for Mac on 7/31/14 and it is now 12/17/14 (only 5 months later) but it is showing as “Not applicable” when I go to download (maybe re-download) the program. I understood that I would be able to use the application on 2 computers, one at home and one at work. I think I’ve downloaded the program at home one time but have yet to install and activate it. I now have a new computer at work that can support that program and want to install the program on my office computer, but cannot download it again. Please advise.

    It seems like that you have purchased a subscription for Captivate 8. In subscription you do not require any serial number. Subscriptions are activated on the basis of your Adobe Id. When user will install Captivate he has to sign in with the same Adobe Id under which they bought subscription. It will get activated after successful sign in during the installation.
    As far as the installer is concern there is no difference in the trial version installer or purchased version installer. The installer is same for trial and purchased copy. All user needs to do is sign in during the installation if it is a subscription or use his serial number if it is a perpetual license or volume license.
    You may download the trial version from the link mentioned above and then use your Adobe Id to activate the subscription.
    Please let me know in case you need any further information.
    Regards,
    Rajeev.

  • Obtaining a serial# for the Student and Teacher Editions

    I recently purchased the Student and Teacher Editions of Photoshop Lightroom 3 and Photoshop CS 5.  How do I go about obtaining a serial# for these products so that I can install them on my computer?

    You will need to submit your proof of eligibity.  Please refer to Education FAQ for additional directions regarding how to submit your eligibility.

  • Where is the COUPOON CODE - Student and Teacher Edition order fulfillment form

    I'm trying to complete the form of Student and Teacher Edition order fulfillment.
    And I couldn't find the 'COUPON CODE' which it said is on the upper left corner of box insert.

    Contact S&T support by phone or web chat.
    Mylenium

  • I've got Photoshop CS5 Extended Student and Teacher Edition - Upgrade to CS6 Extended possible?

    Dear ladies and gentlemen,
    I bought Photoshop CS5 Extended Student and Teacher Edition a few years ago. Now I want to upgrade to CS6 Extended. Is there any chance to do this without buying Photoshop CS6 Extended new? I don't want to subscribe to the Creative Cloud. I just want to buy an upgrade. If there is one, please tell me, where I can find it.
    Thanks in Advance.
    Matthias Bruns

    There are no upgrades from educational vesion to educational version at the new version is cheaper than then upgrade price.

  • Is Facial Recognition, HDR Merge and Panorama Merge included in the Student and Teacher Edition?

    What is included in the Student and Teacher Edition? I launched Lightroom 5 and received a notice of updates. When follow the link to the "update" I get to links that look like "upgrade" for a fee. I want to know if the three functions in the subject are updates or are they upgrades for a fee?

    Moving this discussion to the Photoshop Lightroom forum.

  • Download Link to activate the Student and Teacher Edition of Lightroom. (The Serial Number to activate was already send to me by email)

    Hey,
    I activated my Student and Teacher edition, so now i have a Serial Number. But I need the Download Link for Photoshop Lightroom where I can activate my Number. Or do I have to install the test Version?

    Lightroom - all versions
    Windows
    http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
    Mac
    http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

Maybe you are looking for

  • Regarding Invoice list dates.

    Hi Experts, I have one requirement where i need to get the next invoice list date based on invoive list dates-profile(KNVV-PERRL) of the invoice list sold-to-customer(VKDFS-KUNNR) and I need to update the updated date to VKDFS-FKDAT. Please provide m

  • I can't get on with v5. How can I download v4

    I have used firefox for some years and I have been getting a message that firefox could not install updates and I should check that another version was not installed. I had only the one (v3) which I uninstalled but I was only offered v5 to download.

  • FLash video problem with flvs?

    Hello I am having a problem with the 4 videos on http://www.websconsult.com/cuthbert/site/case-profiles.asp SOme, but not all, videos do not have the little playback triangle underneath the seek portion, where you can scrub through the videos to the

  • Move music: IPod to iTunes

    I did this once before with some third party software (shareware), but tossed the info. Does anyone know the shareware for moving music from iPod to iTunes. I had to wipe and rebuild my Mac Mini this week and all my music was backed up on my iPod. No

  • I deleted my icalender, how can I get it back

    I deleted my calender, is there anyway to get it back? Terry