Where the files Lenovo System Updates download?

I use the Lenovo System Update to download and install the new drivers. I just wonder after it download the installation file of drivers, what is the directory it put?
I want to find it and delete the installation file after I istall it.
Thanks very much.

What version of SU are you using? Are you SSD? The latest SU self cleans the downloaded files. The older versions of SU retained all, logs included.
Try C/windows/temp. and C/users/your id/appdata/local/temp.

Similar Messages

Lenovo System Update 5.0.3 failes to download packages

Hello,
SU shows an error dialog saying "An error occurred while downloading packages.".
I reinstalled SU and Solution Center and updated BIOS. But it still does not work...
I checked several posts in this community.
System Update fails to download updates
Lenovo System Update 5.03 on T430u doesn't report software updates
And I knew that tvsu_log_xxx.txt has important information for debugging.
It turned out that SU failed to download "HelloLevel_9_08_00.xml" for the following reason.
"An error ocurred while setting the digital certificates for this download"
What is this? Do the digital certificates mean SSL certificate?
Anyone know how to solve this?
Regards,
Yusuke Yamasaki
systeminfo
OS Name: Microsoft Windows 7 Professional
OS Version: 6.1.7601 Service Pack 1 Build 7601
System Manufacturer: LENOVO
System Model: 20ANCTO1WW
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 60 Stepping 3 GenuineIntel ~2701 Mhz
BIOS Version: LENOVO GLET65WW (2.19 ), 2014/01/14
tvsu_log_140219182345.txt
[Lenovo System Update build: 2013-10-31 5.03.0008] 2014/02/19 18:23:45
Info 2014-02-19 , 06:23:45
場所 Tvsu.Environment.EnvironmentManager..ctor()
Message: Starting Environment Manager...
Info 2014-02-19 , 06:23:45
場所 Tvsu.Nls.NlsResources..ctor()
Message: Starting the instance of NLS@Runtime
Info 2014-02-19 , 06:23:46
場所 Tvsu.Nls.NlsResources..ctor()
Message:
The active language is: JP
The default language is: JP
The OS language is: JP
The language loaded type is: OS
Severe 2014-02-19 , 06:23:46
場所 Tvsu.Sdk.SuSdk.StartApplication()
Message: Application runs with the framework: 4.0.30319.18444
Info 2014-02-19 , 06:23:46
場所 Tvsu.Engine.DataBase.InitializeDataBase()
Message: Initializing the DataBase from file: updates.ser
Info 2014-02-19 , 06:23:46
場所 Tvsu.Sdk.SuSdk.StartApplication()
Message: Starting the Application
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: Starting GUI...
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: MainFrame created successfully
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: GUI -- Welcome screen
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.BackToMain()
Message: Setting Welcome screen...
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Welcome screen on Action pane.
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.Logic.GUIController.SearchUpdates(Object sender, EventArgs args)
Message: Starting the Search process...
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Search screen on Action pane.
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.Logic.ProgressThread.InitSearch()
Message: GUI -- Reporting progress for the Search
Info 2014-02-19 , 06:23:50
場所 Tvsu.Sdk.SuSdk.GetSystemProperties()
Message: Get the System Properties
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: PreTask
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: Start
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: Starting the task
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: The current process is:HelloProcess
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PreProcess HelloProcess
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the StartProcess HelloProcess
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.DownloadHelpFile()
Message: The chm help file is already present in the system
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: The test.properties file was not found, the normal Hello process will continue.
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: HelloProcess Started
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: Client level: HelloLevel_9_08_00
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_08_00.xml
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: The UDF will be downloaded to-> C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_08_00.xml
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting PROCESSING status.
Info 2014-02-19 , 06:23:50
場所 Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Creating a new Connection Settings Bean instance to Host: download.lenovo.com
Info 2014-02-19 , 06:23:50
場所 Tvt.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Direct connection found
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.HttpsDownload.SetCertificates()
Message: Setting certificates...
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.HttpsDownload.SetCertificates()
Message: An error ocurred while setting the digital certificates for this download
Exception:
Message: 'System.Net.ServicePointManager' のタイプ初期化子が例外をスローしました。
Type: System.TypeInitializationException
場所 System.Net.ServicePointManager.set_CertificatePolicy(ICertificatePolicy value)
場所 Tvsu.FileDownloader.HttpsDownload.SetCertificates()
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Message: An exception ocurred while downloading https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_08_00.xml
Status set to FAILED
Exception:
Message: 構成システムを初期化できませんでした。
Type: System.Configuration.ConfigurationErrorsException
場所 Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
場所 Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.GeneralDownloader.Download(FileToDownloadBean bean, downloadingDelegate downDelegate)
Message: Some error occurred in download module :
Exception:
Message: 構成システムを初期化できませんでした。
Type: System.Configuration.ConfigurationErrorsException
場所 Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
場所 Tvsu.FileDownloader.GeneralDownloader.Download(FileToDownloadBean bean, downloadingDelegate downDelegate)
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: UDF download status is -> Failed
Severe 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: Could't connect to the HelloServer, no UDF file was downloaded
Info 2014-02-19 , 06:23:50
場所 Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
Message: Running egather minimal.....
Info 2014-02-19 , 06:23:50
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin""" -probes REGIONAL_SETTINGS GATHERER_INFORMATION SYSTEM_SUMMARY -local /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
Info 2014-02-19 , 06:23:50
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
Message: RC eGatherer: 0
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: MTM received from eGather: 20ANCTO1WW
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: Data to be set in the Environment Manager to use with Quest:
QOS (Quest OS): Windows 7
QOSLang (Quest language): JP
MTM: 20ANCTO1WW
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PostProcess HelloProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: The process HelloProcesshas been finished.
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: PostTask
Info 2014-02-19 , 06:23:51
場所 Tvsu.Sdk.SuSdk.GetSystemProperties()
Message: Return the System Properties
Info 2014-02-19 , 06:23:51
場所 Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
Message: Get Applicable Updates
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: PreTask
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: Start
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Starting the task
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: The current process is:HelpCenterQuestProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PreProcess HelpCenterQuestProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the StartProcess HelpCenterQuestProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchEgather()
Message: Launching Egather
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
Message: Running egather complete.....
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Message: Launching HelpCenter
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysreco""" -silent -local -section SYSTEM_SUMMARY REGIONAL_SETTINGS SMBIOS_INFORMATION Firmware_Information Installed_Software SMBIOS_INFORMATION DEVICE_DRIVERS_AND_SERVICES IDE_DEVICE_INFORMATION DEVICE_MANAGER_SETTINGS -p device_manager enable_hardwareid /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
Severe 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Message: An error ocurred while contacting the help center
Exception:
Message: 構成システムを初期化できませんでした。
Type: System.Configuration.ConfigurationErrorsException
場所 System.Configuration.ConfigurationManager.PrepareConfigSystem()
場所 System.Configuration.ConfigurationManager.GetSection(String sectionName)
場所 System.Configuration.PrivilegedConfigurationManager.GetSection(String sectionName)
場所 System.Net.Configuration.WebRequestModulesSectionInternal.GetSection()
場所 System.Net.WebRequest.get_PrefixList()
場所 System.Net.WebRequest.Create(Uri requestUri, Boolean useUriBase)
場所 System.Net.WebRequest.Create(String requestUriString)
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.IfModifiedSince(String url, DateTime dtSince, DateTime& dtActual)
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.DownloadCatalogDescriptorFile()
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Info 2014-02-19 , 06:23:51
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting DONE status.
Info 2014-02-19 , 06:23:51
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting PROCESSING status.
Info 2014-02-19 , 06:23:52
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PostProcess HelpCenterQuestProcess
Severe 2014-02-19 , 06:23:52
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HelpCenterQuestProcessthe message from exception is種類 'Tvt.FileDownloader.DownloadException' の例外がスローされました。
Exception:
Message: 種類 'Tvt.FileDownloader.DownloadException' の例外がスローされました。
Type: Tvt.FileDownloader.DownloadException
場所 Tvsu.Engine.Task.Task.Start()
場所 Tvsu.Engine.Task.Task.StartExecution()
Info 2014-02-19 , 06:23:52
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting FAILED status.
Info 2014-02-19 , 06:23:52
場所 Tvsukernel.Logic.GUIController.ShowErrorMessage(Exception e)
Message: Error while downloading packages.
Exception:
Message: 種類 'Tvt.FileDownloader.DownloadException' の例外がスローされました。
Type: Tvt.FileDownloader.DownloadException
場所 Tvsu.Engine.Task.Task.StartExecution()
場所 Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
場所 Tvsukernel.Logic.ProgressThread.InitSearch()
Info 2014-02-19 , 06:23:52
場所 Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing ERROR Message: < パッケージのダウンロード中にエラーが発生しました。 >
Info 2014-02-19 , 06:23:58
場所 Tvsukernel.Logic.GUIController.BackToMain()
Message: Setting Welcome screen...
Info 2014-02-19 , 06:23:58
場所 Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Welcome screen on Action pane.
Info 2014-02-19 , 06:23:58
場所 Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
Message: RC eGatherer: 0
Info 2014-02-19 , 06:24:02
場所 Tvsukernel.FlowScreens.MainFrame.cmContextHelpSUhelp_Click(Object sender, RoutedEventArgs e)
Message: Context Help will be displayed.
Info 2014-02-19 , 06:24:08
場所 Tvsukernel.Logic.GUIController.AskBeforeClosing()
Message: Close System Update?
Info 2014-02-19 , 06:24:08
場所 Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing QUESTION Message: < 本当に System Update を終了しますか? >
Info 2014-02-19 , 06:24:09
場所 Tvsukernel.Logic.GUIController.AskBeforeClosing()
Message: Application will close now? True
Info 2014-02-19 , 06:24:09
場所 Tvsukernel.FlowScreens.MainFrame.OnClosing(CancelEventArgs e)
Message: User wanted to close System Update, or the package force a reboot.
Severe 2014-02-19 , 06:24:09
場所 Tvsu.Sdk.SuSdk.ShutDownApplication()
Message: Has happened an exception while the UNCAuthenticator.Shutdown() was executedShare name can not be null or empty
Info 2014-02-19 , 06:24:09
場所 Tvsu.Engine.DataBase.ShutDownDataBase()
Message: Shutting down the DataBase, saving any data into file: updates.ser
Info 2014-02-19 , 06:24:09
場所 Tvsu.Environment.EnvironmentManager.closeEM()
Message: Closing Environment Manager.
Info 2014-02-19 , 06:24:09
場所 Tvsu.Sdk.SuSdk.ShutDownApplication()
Message: Shut Down the Application
Solved!
Go to Solution.

I'm having a similar problem with 5.0.5. Whenever it gets to "Downloading Package Information", it will show "15% Lenovo Help Center" and it dies there. Errors below in the log.
If I look at the XML file mentioned below, it's zero-length (empty).
Severe 2014-04-01 , 05:43:14
at Tvsu.Engine.Process.HelloProcess.Start()
Message: Error reading C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_09_00.xml, this XML file is not well-formed
Exception:
Message: Root element is missing.
Type: System.Xml.XmlException
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XPath.XPathDocument.LoadFromReader(XmlReader reader, XmlSpace space)
at System.Xml.XPath.XPathDocument..ctor(TextReader textReader)
at Tvsu.Engine.Process.HelloProcess.ParseUDF(String udfPath)
at Tvsu.Engine.Process.HelloProcess.Start()
Severe 2014-04-01 , 05:43:17
at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Message: An error ocurred while contacting the help center
Exception:
Message: Index and length must refer to a location within the string.
Parameter name: length
Type: System.ArgumentOutOfRangeException
at System.String.InternalSubStringWithChecks(Int32 startIndex, Int32 length, Boolean fAlwaysCopy)
at Tvsu.Engine.Process.HelpCenterQuestProcess.GetCatalogDescriptorFileName()
at Tvsu.Engine.Process.HelpCenterQuestProcess.DownloadCatalogDescriptorFile()
at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Severe 2014-04-01 , 05:43:18
at Tvsu.Engine.Task.Task.StartExecution()
Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HelpCenterQuestProcessthe message from exception isException of type 'Tvt.FileDownloader.DownloadException' was thrown.
Exception:
Message: Exception of type 'Tvt.FileDownloader.DownloadException' was thrown.
Type: Tvt.FileDownloader.DownloadException
at Tvsu.Engine.Task.Task.Start()
at Tvsu.Engine.Task.Task.StartExecution()
Info 2014-04-01 , 05:43:18
at Tvsukernel.Logic.GUIController.ShowErrorMessage(Exception e)
Message: Error while downloading packages.
Exception:
Message: Exception of type 'Tvt.FileDownloader.DownloadException' was thrown.
Type: Tvt.FileDownloader.DownloadException
at Tvsu.Engine.Task.Task.StartExecution()
at Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
at Tvsukernel.Logic.ProgressThread.InitSearch()
Info 2014-04-01 , 05:43:18
at Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing ERROR Message: < An error occurred while downloading packages. >

ORA-27054: NFS file system where the file is created or resides is not mounted with correct options

Hi,
i am getting following error, while taking RMAN backup.
ORA-01580: error creating control backup file /backup/snapcf_TST.f
ORA-27054: NFS file system where the file is created or resides is not mounted with correct options
DB Version:10.2.0.4.0
while taking datafiles i am not getting any errors , i am using same mount points for both (data&control files)

[oracle@localhost dbs]$ oerr ora 27054
27054, 00000, "NFS file system where the file is created or resides is not mounted with correct options"
// *Cause: The file was on an NFS partition and either reading the mount tab
//          file failed or the partition wass not mounted with the correct
//          mount option.
// *Action: Make sure mount tab file has read access for Oracle user and
//          the NFS partition where the file resides is mounted correctly.
//          For the list of mount options to use refer to your platform
//          specific documentation.

ORA-27054: NFS file system where the file is created or resides is not moun

Linux Red Hat 4
10.2.0.4
Had this issue since someone unplugged the san on Monday, and the servers were rebooted. Trying to do a duplpicate to Reporting Server from Production. The error returned, once the backupsets are being copied, is
ORA-27054: NFS file system where the file is created or resides is not mounted with correct options
I have edited fstab in the way that the Doc 781349.1 suggests. I have unmounted the mount point and remounted. Themount is set up this way:
/backup/PROD on /backup/PROD type nfs (rw,bg,hard,rsize=32768,wsize=32768,nfsvers=3,nointr,timeo=600,proto=tcp,addr=172.16.2.92)
I have checked fstab and it has write permissions for the oracle user with which I run the duplicate command.
I am able to browse, and create files on the /backup/PROD area.
Edited by: user11981168 on May 3, 2010 1:02 PM

It is my understanding that the NFS mouting options necessary to support Oracle vary based on the hardware/OS in use.
I have the following recored for a NetApp appliance
hard,bg,rw,vers=3,proto=tcp,intr,rsize=32768,wsize=32768,forcedirectio
and this for a Linux Client
rw,bg,hard,nointr,tcp,vers=3,timeo=300,rsize=32768,wsize=32768,actimeo=0
I suggest your review your platform specific documentationa and any record you have from the origonal set up.
You might just want to open a SR where you provide the specific hardware info and see if support can help after making another search for documents of interest.
HTH -- Mark D Powell --

HT4796 I did all of the above and the migration was successful, but I don't know where the files are. It says they're under a different user, 'owner' . I tried to access via sys pref/system/users&groups, but it asks for a password for owner which I don'

Migration Assit , PC to MAC - The migration was successful, but I don't know where the files are. It says they're under a different user, 'owner' . I tried to access via sys pref/system/users&groups, but it asks for a password for owner which I don't have. What must I do to access my files?
My experience is with MS PC's I'm new with the MAC Book Pro.

Then, see if this works:
Mac OS X 10.6 Help- If you forget your administrator password
If you are running Lion or Mountain Lion you may need to do the following to access the same utility:
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu. Enter resetpassword at the prompt and press RETURN. Follow instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password and OS X Lion- Apple ID can be used to reset your user account password.

HT4623 I have an IPad Model MC497LL with version 4.2.1 (8C148) where do I find system updates to get this device to the highest version possible for this model?

I have an IPad Model MC497LL with version 4.2.1 (8C148) where do I find system updates to get this device to the highest version possible for this model?

Go back to the article you asked this question from, ignore the instructions for updating it wirelessly, scroll down, and follow those for updating it from iTunes on a computer.
(93330)

I have lost my toobar menu. F9 brings it back but the system reverts to a screen where the File/Edit/View/.. list disappears. Have run a repair but no change. Any suggesteions ? Mike

Hi
I have lost my toobar menu - Adobe Acrobat X Pro. F9 brings it back but the system reverts to a screen where the File/Edit/View/.. list disappears. Have run a repair but no change. Any suggesteions ?
Mike

Hi Mike ,
You can refer to the following link to seek help regarding the missing tool bar issue .
https://helpx.adobe.com/freehand/kb/restore-missing-toolbars-panels.html
Hope this will help.
Let us know how it goes.
Regards
Sukrit Dhingra

Had hard drive renewed due to product recall (iMac) backed up complete system on time machine . Had the drive done got mac back tried to reinstall from time machine .The new drive tells me that the space has been taken up but can't find where the file hav

Had hard drive renewed due to product recall (iMac) backed up complete system on time machine . Had the drive done got mac back tried to reinstall from time machine .The new drive tells me that the space has been taken up but can't find where the file have gone. Need to free up the space that the ghost file take up so I can drag drop from ex drive onto harddrive

Here's the scoop, new friend.....
When you boot into Time Machine you'll get the same OS X Utilities screen as you would if you booted into the Recovery HD. So, from there go into Disk Utilities to erase/format your internal drive. After that's done, back out to the OS X Utilities screen and select the restore option. Just follow the prompts to select the TM back up date you want to restore from and where to restore it to. Pretty straight forward.

Lenovo System Update 5.03 on T430u doesn't report software updates

On my T430u Lenovo System Update 5.03 running on windows 8.1doen't find any update even though updates are available. More technical details about the problem are reported in my previous thread.
I'm really pleased if someone can help me.
Thanks,
Denis.
Solved!
Go to Solution.

Hi Mithun,
The problem still persist.
I've just reinstalled all components:
- .NET Framework 3.5 SP1
- Lenovo System Update 5.03.008 (systemupdate503-2013-10-31.exe)
- Related Patch "Patch module for Lenovo System Update" (sushortcutfix01.exe)
- Executing DesktopToastsForCriticalUpdates (look at the screenshot) it reports available updates
- Executing Lenovo System Update it doesn't report any updates to install.
In logs directory of Lenovo System Update installation directory (C:\Program Files (x86)\Lenovo\System Update\logs) I can extract the same error:
Info   2014-01-20 , 12.04.56
   in Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
   Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_08_00.xml
Info   2014-01-20 , 12.04.56
   in Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
   Message: The UDF will be downloaded to-> C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_08_00.xml
Info   2014-01-20 , 12.04.56
   in Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
   Message: Setting PROCESSING status.
Severe   2014-01-20 , 12.04.56
   in Tvsu.Engine.Process.HelloProcess.Start()
   Message: Error reading C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_08_00.xml, this XML file is not well-formed
   Exception:
       Message: Elemento radice mancante.
       Type: System.Xml.XmlException
           in System.Xml.XmlTextReaderImpl.Throw(Exception e)
   in System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   in System.Xml.XmlTextReaderImpl.Read()
   in System.Xml.XPath.XPathDocument.LoadFromReader(XmlReader reader, XmlSpace space)
   in System.Xml.XPath.XPathDocument..ctor(TextReader textReader)
   in Tvsu.Engine.Process.HelloProcess.ParseUDF(String udfPath)
   in Tvsu.Engine.Process.HelloProcess.Start()
- The File: C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_08_00.xml
it's an empty file (0 KB).
Can you help me?
Is there a place where I can attach all log files ?
Best regards,
Denis.

System Update download location

I work for a company that is transitioning to using the T440 laptops and need to update several systems in an efficient manner. I would like to know where System Update downloads the updates so I do not have to download the updates multiple times. Can someone assist?

You seem to want a export function within System Update to export ~10 updates to offllne area, with ~50 XML showing in the SU repository. Could you explain your need for such export vs letting SU do its function?==I can provide a solution, which might not be really cool, but works.(1) run SU, note ~10 updates needed out of ~50.(2)Launch IE go to Lenovo support(3)enter your machine type, filter by OS. You might see ~50 updates, you need ~ 10.(4) Mix and match SU report vs support page.(5) download all ~10 updates. save as u want. This satisfies your request? Thank you for your kind suggestions. Actually, I figured this one out for myself, too.
Why I don't like ThinkVantage System Update? I am on an old, slower machine (which is still perfect for my daily needs to install a clean Windows 7 on it, bought second hand, 2nd, and last Lenovo), it requires NET4, and a lots of resources. It feels like to me that Lenovo just makes things more complicated than they should be.
I prefer the simple installation packages.
I have also found a, seemingly, easier way: the ThinkVantage Update Retriever;
It just downloads me the files I need (without needing NET4), with file names like aqswdefrtdeswaq.exe
Though I don't get why I cannot extract same files from a 'deferred update' chosen in System Update, why do I need a separate Update Retriever for this;
The main problem, however, is this:
- the website and Update Retriever displays files like aqswdefrgtyfrde.exe
- then why can't System Update display them in the same format? This just makes matching the files so much more complicated, for no apparent reason.
To add insult to injury, System Update tells me I need a driver (I am sorry, I am not yet in the NET4 phase of Windows Update as of writing, so I can't tell you which) which I can't find as a separate entry on the home page a single driver.
To sum it up, Lenovo wised up a great process for update:
- First I need to wait until NET4 installs on my fresh Windows 7, for System Update to be able to tell me which updates I need at all
- Then I don't need that bloatware, I can get the single files needed from a much more friendly application called Update Retriever
- The mix and matching between the two is a PITA, because System Update displays files by Windows7/8/XP, 32/64 bit, Date, version number, but under no circumstances under exact filenames, such as aqswdefrt.exe, which would make locating the exact drivers much easier
Why, Lenovo, why? You could make this whole process much more painless, really; if you at least try a little.

Lenovo System Update shows no new packages - T430s/8.1

Dear Community,
T430s, Win 8.1 Enterprise here. I installed Lenovo System Update 5.03 and scanned for new packages. However, it states that there are no new things for me. I went to Lenovo’s support website and found numerous drivers definetly newer then my installed one. Any ideas where the problem is? (I don’t want to download and install all of them individually…)
Link to image
Moderator note: images totalling more than 50k converted to links per forum rules: Lenovo Community Participation Rules

Dear Community,
T430s, Win 8.1 Enterprise here. I installed Lenovo System Update 5.03 and scanned for new packages. However, it states that there are no new things for me. I went to Lenovo’s support website and found numerous drivers definetly newer then my installed one. Any ideas where the problem is? (I don’t want to download and install all of them individually…)
Link to image
Moderator note: images totalling more than 50k converted to links per forum rules: Lenovo Community Participation Rules

Windows Update Client failed to detect with error 0xc8000247 after using Lenovo System Update 5

My Windows 7, SP1 was running fine, until I installed few updates on 10/15 using Lenovo System Update 5 then Windows Update stopped working, shows as RED:
{CE3119AD-35EF-41CF-9C21-C7698FEB8393}   2013-10-14 21:53:00:256-0700   1   147   101   {00000000-0000-0000-0000-000000000000}   0   0   AutomaticUpdates   Success   Software Synchronization   Windows Update Client successfully detected 4 updates.
{EB17A01A-EB6E-49FF-9EA2-AA0DD063B4B1}   2013-10-15 04:15:54:069-0700   1   162   101   {C61A0D00-3E51-48AC-B0AF-1D3E02B9E5D3}   201   0   AutomaticUpdates   Success   Content Download   Download succeeded.
{77DAE88F-2795-4258-8BBF-8D27E53662CF}   2013-10-15 12:10:38:196-0700   1   193   102   {00000000-0000-0000-0000-000000000000}   0   0   AutomaticUpdates   Success   Content Install   Restart Required: To complete the installation of the following updates, the computer must be restarted. Until this computer has been restarted, Windows cannot search for or download new updates: - Security Update for Windows 7 for x64-based Systems (KB2862330)
{1398F777-3AEF-4D1D-BE4C-407EC4AEAD4C}   2013-10-15 12:15:25:676-0700   1   183   101   {C61A0D00-3E51-48AC-B0AF-1D3E02B9E5D3}   201   0   AutomaticUpdates   Success   Content Install   Installation Successful: Windows successfully installed the following update: Security Update for Windows 7 for x64-based Systems (KB2862330)
{A220898A-E5FE-4FE7-8413-2B0C7B4013D0}   2013-10-15 12:15:25:766-0700   1   202   102   {00000000-0000-0000-0000-000000000000}   0   0   AutomaticUpdates   Success   Content Install   Reboot completed.
{A5400FF2-33ED-4A47-8409-13E5DFE16A6D}   2013-10-15 19:29:31:486-0700   1   147   101   {00000000-0000-0000-0000-000000000000}   0   0   ChkWuDrv   Success   Software Synchronization   Windows Update Client successfully detected 0 updates.
{43C533EE-775D-445E-A652-06648B72DE65}   2013-10-15 19:29:49:702-0700   1   147   101   {00000000-0000-0000-0000-000000000000}   0   0   ChkWuDrv   Success   Software Synchronization   Windows Update Client successfully detected 0 updates.
{D6AAAFFB-7F18-4A7E-B39D-1BA09CDC5E6D}   2013-10-15 19:30:05:744-0700   1   147   101   {00000000-0000-0000-0000-000000000000}   0   0   AutomaticUpdates   Success   Software Synchronization   Windows Update Client successfully detected 3 updates.
{4E73B1C1-5BA2-415D-AB34-92F7AB3DB418}   2013-10-15 19:30:08:753-0700   1   147   101   {00000000-0000-0000-0000-000000000000}   0   0   ChkWuDrv   Success   Software Synchronization   Windows Update Client successfully detected 0 updates.
{51248882-41AC-4E59-B813-87AD326310AD}   2013-10-15 20:00:05:044-0700   1   183   101   {DBD3B4E9-0357-47DA-8317-D0CF2163BFE6}   501   0   wusa   Success   Content Install   Installation Successful: Windows successfully installed the following update: Hotfix for Windows (KB2661796)
{FB2B8E5E-442C-4E76-B23D-6A41B4324C9D}   2013-10-16 00:11:39:832-0700   1   148   101   {00000000-0000-0000-0000-000000000000}   0   c8000247   AutomaticUpdates   Failure   Software Synchronization   Windows Update Client failed to detect with error 0xc8000247.
Lenovo Thinkpad W500, Intel (R), Windows 7, SP1, latest updates as of Oct 15
(1) Checked Setting, set to automatic update whenever, even changed to never update, rebooted the OS and changed back to automatic update and rebooted the OS.
(2) Stopped Windows Update Services, renamed SoftwareDistribution folder and started the window update services and rebooted.
(3) Ran MS FIXIT
(4) Ran System File checker Scan (sfc /scannow)
(5) Ran CHKDSK /F
(6) Installed "Intel Rapid Storage Technology" drivers from Lenovo site
(7) Ran Update for Windows 7 for x64-based Systems (KB971033)
None of the above possible recommended solutions were able to fix the issue yet and now I am getting a message your Window is Not Genuine!
Any help or guidance is appreciated.
Solved!
Go to Solution.

The Lenovo System Update installed the "Intel Matrix Storage Manager driver 8.9.2.1002" right before the Windows Upgrade got broken. So in the Device Manager under IDE ATA/ATAPI Controllers, I choose Intel ICH9M-E/M SATA AHCI Controller, on the Driver Tab, I choose the option "Roll Back Driver" and after rolling back the driver and restarting the OS, now Windows Update is working like a Champ!
The End!

I'm having troubles converting my raw files from Nikon D5200 (NEF) to DNG. I tried using Lightroom 4, but it didn't identify the folder containing the files. So i downloaded the latest DNG converter but that too didn't identify the files kept in the folde

I'm having troubles converting my raw files from Nikon D5200 (NEF) to DNG. I tried using Lightroom 4, but it didn't identify the folder containing the files. So i downloaded the latest DNG converter but that too didn't identify the files kept in the folder location. So I downloaded DNG converter v7.3 for D5200. It identifies the folder and files; but it is giving me parsing error on trying to convert files. I'm running Windows Vista Home Edition SP1. Kindly advise. Thank you.

I probably missed this detail in what you’ve posted, but do you see the thumbnails of the three cameras’ raw files in Finder if you don’t convert to DNG?
What has happened in the past is that the Apple raw interpreter doesn’t read thumbnails of DNGs it doesn’t like, where at least one thing it didn’t used to like was embedded lens corrections for mirrorless cameras. Are the Olympus and Panasonic mirrorless—meaning there is no optical viewfinder and everything is seen on an LCD screen or perhaps an electronic view finder? If so the reason these are different is that the camera is doing the lens distortion corrections automatically and this information is stored in the raw files and in the DNGs but Apple doesn’t know how to use these embedded lens corrections or doesn’t know how to read the newer DNG spec that does allow for this information to be embedded in the DNG, at least.
Apple could just extract the embedded jpg preview and ignore the other parts of the file it doesn’t understand, but it apparently doesn’t do this.
What I’m not sure about is if the Apple raw interpreter still has this problem or if you’re on an older system without the latest updates for camera raw decoding by Apple.

Lenovo System Update not installing a driver

I reinstalled Windows 8.1 Pro on a X1 Carbon Touch, model 3448. I then installed the Lenovo System Updater, version 5.06.0027. Many drivers were installed, but I still have an unknown device in Device Manager. In msinfo32.exe, I see this in Problem Devices:
ACPI\LEN0078\5&2890D6990&0
A web search seems to indicate I need a Lenovo Power Management driver.
Any idea why the Lenovo System Updater does not identify this device and install the appropriate driver?
Solved!
Go to Solution.

Hi,
download and install that PM driver in manual mode.
x220 | i5-2520m | Intel ssd 320 series | Gobi 2000 3G GPS | WiFi
x220 | i5-2520m | hdd 320 | Intel msata ssd 310 series | 3G GPS | WiFi
Do it well, worse becomes itself
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Lenovo System update installation fails

i think it fails to install the service.
windows 7 64 bit.
latest and greatest systemupdate503-2013-10-31.exe
full installation logs here http://pastebin.com/rBVAWj51
thanks for the help.
Solved!
Go to Solution.

your log shows failure here:
InstallShield 22:10:14: Invoking script function InstallSUService
SU service installation failed, please retry the install
This post might offer you a solution:
http://forums.lenovo.com/t5/ThinkVantage-Technologies/Lenovo-System-update-5-1-won-t-install-on-wind...
Refer to user Oliver253 post:
I looked at the installation log and there was an error about service installation failure. So I looked at the Windows Services, and there was a System Update service installed, pointing to a non-existing folder under Program Files (x86). I removed the service manually (sc delete SUService from administrative command prompt) and after that System Update installed fine
===
Control Panel>admin tools>services> ... find SYstem update entry... right click, properties.
If entry points to non-existing folder:
Start program>accessories>command prompt Right click, run as Administrator
SC delete SUservice
Reboot. Try Su install again.

Where the files Lenovo System Updates download?

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