Where to check how many licenses I've got for my CSI

Hello,
Two questions:
1) Is it possible to check in support.oracle.com how many licenses are supported by my CSI number?
I follow this steps and check my CSI number, but I don't see how many licenses I've got.
1.Log into My Oracle Support (MOS)
2.Click on the More Tab, then Settings and select Account & Privileges
3.Click on the hyperlink for the relevant CSI
4.This will open a window within MOS and show the Supported Products
2) I have several CSI numbers, but my email-account in support.oracle.com is only associated with only one CSI number. How could I know which email-accounts are associated to my other CSI numbers?
Thanks a lot.

Some suggestions:
Trying to find what information your employer has locally (such as a copy of the purchase contract, CSI, and invoices, etc ...) to help you verify the CSI's are current numbers that you want to inquire on would be the place to start.
Then, if you are an administrator for your existing CSI you can try to add the additional CSI's to your existing account.
Next, open an SR and request the information from Oracle support on who is listed as the current contact for the CSI.
In the past we were able to get help this way, but if support cannot help you then you should be able to go through your Oracle sales represenative. Though in the past this was often a different person every few months.
HTH -- Mark D Powell --

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