Where to find Oracle Retail number with UPC number, version 14.1

have the UPC number, where can I go in RMS to get the Oracle Item #, Description, Retail, Dept, & Class information?
Thank you

Hi Sanjeeta and Arnaud,
Thank you for the referral
I did the following and it turned out to work perfectly.
A) I listed all Adobe programs on the Firewall exception (like I've done with programs like Steam, where I play games), I'm not certain this helped.
D) Delete the OPM.db file:
Close the Creative Cloud application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
Delete the opm.db file.
Launch Creative Cloud.
O) Went through step 2 and 3 > Sign in, activation, or connection errors | CS5.5 and later
B) Restarted the computer.
E) Singed into Creative Cloud first, then launched Photoshop and the other programs.
Thank a lot for all your help
Best regards Emil

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