Where to find Premiere Elements 10 serial number?

I need to move Premiere Elements 10 from a desktop to my new laptop. From what I've read, I'm supposed to download it from Adobe, and insert the serial number at the appropriate point in time. However I don't know where to find the serial number. Where? Thanks!

DressageVid
Looks like John closed your new thread on your Premiere Elements 10 installation issues and did not leave a referral link to this prior thread.
But, I hunted for this prior thread and found it. Perhaps John can reopen your new thread that he closed long enough for him to insert a referral link to the one we are in now?
But, moving forward....
Does the situation still exist at this time where your serial number as displayed at Adobe for your purchased Premiere Elements 10 is being
cited as Invalid during your installation of it?
Have you tried the installation with antivirus and firewall(s) disabled? If so, then Adobe is the only one who can help you with this
serial number and activation issue. See if you can get it to do that even though the current version 12 is not involved. Our best
chances are under the Adobe Chat category of "Orders" or the Adobe Chat category "Serial number issues or Activating My Product".
The challenge is to find an active Adobe Chat link.
Contact Customer Care
Contact Customer Care
Please let us know the outcome.
Thanks.
ATR

Similar Messages

Useable Premiere Elements 11 Serial Number

I bought Elements 11 and Premiere Elements 11 together last year from Amazon.com. When I tried to start Premiere on my old computer, it was taking forever, so I started and registered Elements 11. Because I bought them together in one box, I didn't realize I had to register Premiere Elements with a separate serial number. Now, I have a better computer and want to use Premiere Elements on it. I was able to recover my registered serial number for Elements 11, but while I have the disks, I can't find the original packaging with the serial number for Premiere Elements 11.
I realize it's my fault I misplaced the packaging. It's also at least partly my fault that I didn't realize the two disks were separate and needed two serial numbers needed to register. Still, Adobe support'a chat is unwilling to help me register this legitimately purchased product that I can prove I bought because I bought it from Amazon, which they say isn't an authorized seller.
Do I have any other recourse to register and use this legitimately purchased product?
Thanks for any help.
Tom

Thanks to all of you who responded. You should all work for Adobe because your customer relations skills are greater than those of the person I spoke to on chat about this issue.
Maybe I should have known, but i didn't have to know that I needed two serial numbers. Both programs installed just fine. I registered Elements the day I got it and established an Adobe ID and password. I had a previous version of Elements and don't remember if I established the password at the time I registered my first or second version.
Elements 11 ran very slowly on the old computer. I tried to start Premiere Elements but it ran even more slowly than Elements did and since I had no videos to edit, I abandoned the process, thinking one registration was all I needed and that I could return to Premiere Elements when I had some time and some video to edit. I didn't get to a registration screen on Premiere Elements and I figured one disk, one password. Maybe I should have known, but I didn't and as far as I got in the process, nothing explained it to me.
Next, and clearly my mistake, I misplaced the packaage with serial number information on it.
That was a year ago. This week, I got a new computer. I installed both programs. Again, no problem. I was able to recover the serial number for Elements 11 and register it on my new computer. The only painful part of that process was how long it took to get on chat with a representative who was helpful. Elements runs faster on my new computer, so I started Premiere Elements. It also runs faster on this computer, so I got to the registration screen and tried to register it using the serial number I had just recovered. Having reached the registration screen for Premiere Elements for the first time this week and tried to register it was when I discovered that I needed two serial numbers for one disk.
I'm trying not to disparage the second person I reached on chat, but he or she did suggest that I should return year-old software I've been using and no longer have the original package for to Amazon, since Amazon is not an authorized seller of Adobe products, and rebuy it from an authorized seller. Whether the person on chat was stupid, I can't say, but that answer certainly was. They said they were unable to help me because Amazon is an unauthorized seller. That does imply that I could be helped if I bought it from an authorized seller. Does buying from an authorized seller make a difference? If it does, how was I as a first-time customer supposed to know that it's bad to buy from the world's largest retailer?
Since chat person #2 implied the reason I couldn't be helped is that I bought from an unauthorized seller, that also implies I could be helped if I bought it from an authorized seller. I have the disk (and the Mac disk too) and can prove I didn't pirate it or even buy it used, so I hoped someone could help me to register Premiere Elements now that I have a computer that will at least let me start it and can get to the point where I know it needs to be registered under a second serial number I once had, but can no longer locate.
All three of you are telling me no. It makes me feel bad that there seems to be no way for me to recover from an error I made that I think was a reasonable error to make. However, all three of you told me no without condescending and in a much nicer tone than chat person #2 and all three of you responded quickly, unlike Adobe chat. So, I do feel good about coming here and thank all three of you for your time.

Install premiere elements with serial number

I purchased photoshop elements 13 and premiere elements bundle. Was able to download photoshop elements but cannot find anywhere to download premiere elements. I have the serial number for the purchase. Anyone know where to find the place to download the program, not the trial?

If you download the trial you can use the serial number from your purchase to activate it to full use. There is no difference between trial and full version except for the time limit on the trial.

Why wont adobe premiere elements accept serial number ?

tried to install premiere elements but rejects serial number. any body help please ( yes it is a legal copy)

hs0816
What version of Premiere Elements are you using and on what computer operating system is it running?
Are you working with the antivirus and firewall(s) disabled.
This is not Adobe. Rather user to user. If problem persists, then Adobe is the only one who can help you.
Please try to contact Adobe via its Adobe Chat. Please click on the following link and then the Chat Panel.
Contact Customer Care
I have set the link to open to the page for
Premiere Elements
Adobe ID and Signing In
Adobe ID, Sign In, and Account Help
and the display of the Chat Panel that you click on.
I am never sure if the web page set will hold. If it does not, you will have to navigate to the Chat Panel using the above topic titles as guides.
Adobe Chat has been on and off and on again for a long time now as it undergoes updating. At this very moment, the Chat Panel is available
through the link cited. I checked. If you find it otherwise (Ask the Community the only choice), wait and try again to see if the Chat Panel choice
has reappeared..
Please let us know the outcome.
Thank you.
ATR

Photoshop Elements 12 & Premiere Elements 12 serial number.

Hi,
The combined Photoshop Elements 12 & Premiere Elements 12 DVD package that I have bought does not have a serial number that will work to install the software. The serial number on the box does not have enough digits (it has 18), there is no insert card, and the envelopes containing the DVD's have no numbers at all.
Can anyone help please?
Thank you
Tom

It was an Amazon purchase - I checked the receipt but Amazon haven't supplied any kind of code for it. I was hoping it would be on a sticker on the DVD sleeves like the copy of Lightroom I bought, but these are just blank sleeves. Maybe a batch has got out without the numbers in there.
I have talked to Amazon and they are sending me another box tomorrow, so I will see if that one has a serial number or code. If it does not I will have to return it and try a download instead.
Thank you both for your responses, I will let you know how it goes ...

Finding Photoshop Elements 11 Serial Number

I bought PS 11 on line and downloaded it on to my computer right after it came out. Now I have a new computer and need to load the program on to it. As I begin installation, the installer asks for the serial number. Since I never had a box or disc - I downloaded it directly on to my old computer - I don't know what the serial number is nor where to find it. Is there a place on I find it in my installed version on my old computer? Thanks for whatever help you may be able to give me.

You must have a serial number or you couldn't have used it on the old computer. You should have received the serial number, a 24-digit number beginning with 1057, in an email from adobe if you bought PSE as a download from them. So first check to see if you still have the email. If not, go to the main page of adobe.com and look for My Adobe. Hopefully if you work your way through the links there you will find your serial number in your account information.

I lost my Premiere Elements 7 serial number!

I recieved this as a gift when I was very young, and I am not even sure I registered it, as it does not show up on my account. This product was my first Adobe product of 2 (Photoshop Elements as well), and I decided to break it out again!
Since, I have bought a new computer, of course I need to download again; however I cant without a serial number! Please help!

To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Adobe Photoshop Elements 12 and Premiere Elements 12 Serial Number Issue

I downloaded Adobe Photoshop Elements 12 and Premiere Elements 12 (after checking the system requirements) but the serial numbers Adobe gave me are for that software but for version 13 which will not work on the iMac OS I have (Needs 10.8 and above). I need to get the correct serial numbers but Adobe chat says it isn't possible and have to use 13. Am I stuck with Version 13?

I would look for some means of contacting someone relative to the Education Exchange. I have no familiarity with it myself so I can't direct you anywhere, but maybe they have their own contact links or forum for discussion.
Do you have some problem with using version 13 or is it just that you acquired the files thru interface you show? If you have serial numners for 13 and your machine can handle it, go for getting it...
PSE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
PE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements
The serial numbers will (should) convert the trials to full use.

Where is my Photoshop Elements 11 serial number?

I purchased Elements 11 through Apple and downloaded it to my Mac. I now receive a message telling me my trail has expired and to enter my serial number which I don't seem to have. I have checked my account with Adobe and it is not listed in my purchases.

If you did not purchase it thru Adobe it will not be registered as having been a purchase from Adobe. The serial number should have been provided with your purchase thru Apple. You'll need to check with them or whatever information/materials they provided with your purchase.

Premiere Elements 12 serial number not be verified

If I want to install adobe Premiere Elemnets 12 comes ofter the entry of the serial number, the massage: The serial number could not be verified. Contact the support. Why? How i can install it?

I have the same problem. And the Adobe contact by phone (Portugal) or [email protected] does nor work. VERY BAD SERVICE TO CLIENT!

Where to find Logic Pro 9 serial number?

I've just migrated my Logic Pro 9.1.8 to a new Mac because my old computer crashed. They are asking for a serial number, but I don't have the install disks anymore. Is there someplace in the software itself that I can find the serial number?

Please see the answers given in your other thread
https://discussions.apple.com/thread/5311324?tstart=0

Where to find my iphone 5s serial number when it doesnt turn on

my phone wont turn on and i need to find the serial number to get help on apple website i already tried the numbers on the back but its not working

Find the serial number and other information for your iPhone, iPad, and iPod touch - Apple Support

Adobe photoshop /premiere elements 12 serial number retrieval

What can I do when redemption code entered to retrieve serial number comes back as invalid?

contact adobe support, http://www.adobe.com/support/chat/ivrchat.html

Where can I find my iphone's serial number?

Where can I find my iphone's serial number?

Settings > General > About
If you still have the Box it should be indicated on the back of the box.

How can I find out the intended serial number to install elements 13 if the number on the disk sleeve gets rejected?

the installation routine says the serial number is on the sleeve and should be 24 symbols of letters and numbers, but the number there doesn't match 24 symbols and it gives me a wrong number rejection window. I'll have to get a refund for this software purchase if Adobe can't get me registered with some kind of service. Is that what I should do?

if that first link didn't help you find your serial number, is there a 'redemption code' in your box? Redemption Code Help
but make sure you check that first link, first.
if neither link helps find your 24 numeric serial number (6 groups of 4 digits), contact adobe support -
https://helpx.adobe.com/contact.html

Where to find Premiere Elements 10 serial number?

Similar Messages

Maybe you are looking for