Where to get more information about CRM?

Hi all,
I want to learn CRM, now i am BW Consultant,i know ABAP.
What else i should know to learn CRM.How soon can i learn this.Please help me in this regard
Thanks in advance
Regards
N.Prasad Babu
Message was edited by: John Burton

Hi Naresh,
You would have seen the last reply in thread
Totally new to CRM
Basically these are set of trainings arranged by SAP. You will have to enroll for trainings where you will also be provided all relavent documents of the course you attended.
Please look into the http://help.sap.com/
with your key word search this is your first lookout for any kind of materials on SAP technologies. ( You have to help your self by doing searching.)
If you looking out for any specific document mention it, experts in the forum who already know about the same will reply you.
regards,
Vijaya Kumar M.

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