Where to get refund on website for 3g Shuffles

About three weeks ago, I sadly bought a 3rd generation shuffle, specifically for physical activities. Like many, I have ran into incredible problems with this poorly constructed device, including the music control on the headphones going haywire and the battery charge lasting less than an hour. I was in the process of using the warranty to get a replacement, but really don't want another 3G, as this product is really garbage. Does anyone know how to get a refund for this product on the website?
Thanks,
Stephen

Niel wrote:
Click here for the refund policy. Since it's been more than 14 days since it was purchased, you can't get a refund from Apple, but if you purchased it with a credit card, they may help.
(47239)
If you bought it in the UK you can use the Sale of Goods Act if it can be shown that the goods (the ipod shuffle ) are not fit for purpose or not of merchantable quality.
Pay no attention to the above as I've just noticed you don't live in the UK

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