Where to Go for Help With A Lost Original Serial Number?

To make a long and frustrating story really short, I had to re-install OSX Snow Leopard on my Mac Pro (don't ask me why...). In doing that, I had to re-install my Final Cut Studio. The latest version I have is an upgrade package duly registered with Apple at the time I installed the software (including the requested previous serial number, belonging to the Final Cut Studio original & complete package I bought in NYC a few years ago).
I inserted the upgrade serial number and then, again, it requested the original serial number (from the previous installation). It so happens that the whole package was destroyed and I don't have the original serial number anymore, although (as I said above) it has been duly registered with Apple at the time I installed the original package and then later, when I installed the upgrade.
Where do I go or contact (within Apple) to retrieve that original serial number and continue re-installing my Final Cut Studio?
Your help will be greatly appreciated. Thank you in advance.

Try this: http://support.apple.com/kb/HT1861
-DH

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>> Personal information removed by Verizon Moderator to comply with the Verizon Wireless Terms of Service <<

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Problem description: My MacBook Pro is running really slow. Applications won't open or take up to 10 min. EtreCheck version: 2.1.5 (108) Report generated December 27, 2014 at 9:15:58 PM CST Click the [Support] links for help with non-Apple products

Problem description:
My MacBook Pro is running really slow. Applications won’t open or take up to 10 min.
EtreCheck version: 2.1.5 (108)
Report generated December 27, 2014 at 9:15:58 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 6:55:8
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HD (disk1) / [Startup]: 498.88 GB (5.04 GB free) (Low!)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Support]
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[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
4 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.wdhelper.plist
[running] com.seagate.TBDecorator.plist [Support]
5 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
[running] com.carbonite.launchd.carbonitestatus.plist [Support]
[loaded] com.coupons.coupond.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[loaded] com.trendmicro.itis.dca.plist [Support]
[running] com.trendmicro.itis.uimgmt.agent.plist [Support]
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist [Support]
[running] com.carbonite.launchd.carbonitedaemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[running] com.trendmicro.icore.av.plist [Support]
[running] com.trendmicro.icore.main.plist [Support]
[running] com.trendmicro.icore.wp.plist [Support]
[running] com.trendmicro.itis.plugin.plist [Support]
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[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.jdibackup.JustCloud.autostart.plist [Support]
[invalid?] com.jdibackup.JustCloud.backupstart.plist [Support]
[loaded] com.trendmicro.itis.uninstaller.plist [Support]
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iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
bomgar-scc-20130819-104735 UNKNOWN (missing value)
bomgar-scc-20130905-143949 UNKNOWN (missing value)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
bomgar-scc-20130819-104735 UNKNOWN (missing value)
bomgar-scc-20130905-143949 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
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SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
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npBcsMcTcIO: Version: Unknown [Support]
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Trend Micro Toolbar [Installed]
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Carbonite [Support]
Flash Player [Support]
Paragon NTFS for Mac ® OS X [Support]
Seagate Dashboard for Mac OSX [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
HD: Disk size: 498.88 GB Disk used: 493.84 GB
Destinations:
Jens Seagate Backup [Local]
Total size: 999.86 GB
Total number of backups: 6
Oldest backup: 2014-06-24 10:33:56 +0000
Last backup: 2014-12-17 17:14:18 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 493.84 GB X 3)
My Passport for Mac [Local]
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Last backup: 2014-12-19 11:44:23 +0000
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      5% CarboniteDaemon
      4% iMovie
      3% JustCloud
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Top Processes by Memory: ℹ️
335 MB iPhoto Library Manager
180 MB Finder
142 MB iMovie
70 MB Preview
51 MB Microsoft Word
Virtual Memory Information: ℹ️
149 MB Free RAM
1.04 GB Active RAM
897 MB Inactive RAM
1.17 GB Wired RAM
30.53 GB Page-ins
1.42 GB Page-outs
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Dec 26, 2014, 05:17:12 PM /Library/Logs/DiagnosticReports/iPhoto_2014-12-26-171712_[redacted].cpu_resourc e.diag [Details]
Dec 26, 2014, 03:47:17 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-154717_[redacted].cp u_resource.diag [Details]
Dec 26, 2014, 02:22:01 PM Self test - passed
Dec 26, 2014, 11:48:03 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-114803_[redacted].cp u_resource.diag [Details]

You have nearly run out of disk space. Either purchase a larger one or start cleaning out the one you have?

Hi, I lost my serial number for PS Elements11 following computer crash. Os is W7. I have the cd installation disc but there is no serial number with it or in the envelope .. How can I obtain the serial number please? Thanks

I lost my seriel number for PS Elements 11 following computer crash. Os is W7
Peter Jones Aug 27, 2014 5:36 AM
Hi,
I lost my serial number for PS Elements 11 following computer crash. Os is W7. I have the cd installation disc but there is no serial number with it or in the envelope
How can I obtain the serial number please?
Thanks

If you registered the software you should be able to find the serial number thru your Adobe account online.
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html

EtreCheck version: 2.1.5 (108) Report generated 4 January 2015 14:29:26 GMT Click the [Support] links for help with non-Apple products. Click the [Details] links for more information about that line. Click the [Adware] links for help removing adware

My Mac is very slow and applications take a long time to load, especially Safari and iTunes. Please help.    I have run the Etrecheck report and these are results.
Thanks Pat
EtreCheck version: 2.1.5 (108)
Report generated 4 January 2015 14:29:26 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2011) (Verified)
iMac - model: iMac12,1
1 2.7 GHz Intel Core i5 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
empty empty empty empty
BANK 1/DIMM1
empty empty empty empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:32:50
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (717.51 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Seagate Expansion Desk 2 TB
EFI (disk1s1) <not mounted> : 210 MB
Seagate Expansion Drive (disk1s2) /Volumes/Seagate Expansion Drive : 2.00 TB (1.66 TB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. iPhone
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.9) [Support]
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[failed] com.apple.syncservices.SyncServer.plist
Launch Agents: ℹ️
[loaded] com.avast.userinit.plist [Support]
[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist [Support]
[loaded] com.epson.esua.launcher.plist [Support]
[running] com.epson.eventmanager.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[running] com.trusteer.rapport.rapportd.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.avast.init.plist [Support]
[loaded] com.avast.uninstall.plist [Support]
[failed] com.avast.update.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[running] com.trusteer.rooks.rooksd.plist [Support]
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[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.avast.home.userinit.plist [Support]
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Support]
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Support]
DivXBrowserPlugin: Version: 2.2 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
OVSHelper: Version: 1.1 [Support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Safari Extensions: ℹ️
wrc [Installed]
3rd Party Preference Panes: ℹ️
DivX [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
GoToMyPC Preferences [Support]
Java [Support]
Trusteer Endpoint Protection [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 281.84 GB
Destinations:
Seagate Expansion Drive [Local]
Total size: 2.00 TB
Total number of backups: 78
Oldest backup: 2013-07-28 18:09:06 +0000
Last backup: 2015-01-04 14:29:38 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 281.84 GB X 3)
Top Processes by CPU: ℹ️
      2% WindowServer
      1% mds
      0% fontd
      0% mds_stores
      0% com.avast.daemon
Top Processes by Memory: ℹ️
120 MB Safari
112 MB com.avast.daemon
94 MB com.apple.WebKit.WebContent
56 MB spindump
52 MB mds_stores
Virtual Memory Information: ℹ️
479 MB Free RAM
1.56 GB Active RAM
1.11 GB Inactive RAM
904 MB Wired RAM
5.37 GB Page-ins
75 MB Page-outs
Diagnostics Information: ℹ️
Jan 4, 2015, 01:57:18 PM Self test - passed
Standard users cannot read /Library/Logs/DiagnosticReports.
Run as an administrator account to see more information.

patbythesea wrote:
Can I assume that with my Mac I do not need any additional virus protection software? If I do, what should I use?
See my Mac Malware Guide for help on protecting yourself from malware. You generally don't need anti-virus software.
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

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What's the phone number I should call for help with my iPhone and ihome dock?

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One question I am looking for help with is, when you hit the history button I want my last fifty pages to show up instead of just fifteen. Is it possible to

one question I am looking for help with is, when you hit the history button I want my last fifty pages to show up instead of just fifteen. Is it possible to change that setting?
TY

The History menu can only show that fixed maximum of 15 as that is hard coded.
Maybe this extension helps:
*History Submenus Ⅱ: https://addons.mozilla.org/firefox/addon/history-submenus-2/

My mobile phone is lost, please help me to find the serial number is: DNQKDBS8F8H4, my name is Yu Fan, thank you very much for this is my number: 15052995201

My mobile phone is lost, please help me to find the serial number is: DNQKDBS8F8H4, my name is Yu Fan, thank you very much for this is my number: 15052995201

We're not Apple here. We're users. We cannot locate your phone any more than you could locate ours.
If you did not have find my phone activated on your device, there's no way to track it.

Can I found my activation apple ID for my i phone 4s with this iphone,s serial number, part number, imei/meid number every things I have. Pls help Me.

Can I found my activation apple ID for my i phone 4s with this iphone,s serial number, part number, imei/meid number every things I have. Pls help Me.

Nope. You created your Apple ID and password. Only you can change it:
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If you don't know your security questions:
Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
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         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
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Note: If you have already forgotten your security questions, then you cannot
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Your Apple ID: Manage My Apple ID.
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I need to download photoshop but i lost the serial number. Can i download it with only the cd?

I need to download photoshop but i lost the serial number. Can i download it with only the cd?

Ana
If you need to find your serial number for a non-creative cloud product as mentioned above, start by logging in to your adobe account. (Go to Adobe .com and click “Sign In” in the upper-right menu bar. Enter the email you use as your Adobe ID and your password.) All of your registered products and their serial numbers are listed in the Plans & Products section on the Manage Accounts page that appears.
For more information on locating or registering serial numbers, please see this link: Find a serial number
Pattie

Hello!, my name is jan and i am using lightroom 2 for many years. I have an original set-up disk with a 24 digit serial number. I had never problems wih installation of lightroom. suddenly lightroom refuses to start when I try to from a picture i have tak

Hello!, my name is jan and i am using lightroom 2 for many years. I have an original set-up disk with a 24 digit serial number. I had never problems wih installation of lightroom. suddenly lightroom refuses to start when I try to from a picture i have taken with my nikon D500 and transferred to WINDOWS 8.1. i have tried to re-install lightroom : the procedure asks for the serieal number , but refuses to accept the number that always worked. PLEASE help!! jan

If you are certain you have the right serial number, there really isn't much we can help you with here. You might try downloading and installing the last version of Lightroom 2. It will be the trial version, but when the trial screen appears there is an option to indicate that you have a serial number. Incidentally, Lightroom serial numbers start with the first four digits being 1160.
Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 2.7 - English, French, German

Have the original disc for Photoshop Elements #11 but lost the serial number. [was: Janakhi Singh]

Have the original disc for my Adobe Photoshop #11 but lost the serial number and urgently need same, in order to sign into my program account. Need some information?

Do you mean Photoshop Elements 11 or Photoshop CSx/11.x.x ?
How did you purchase “Photoshop #11”?
If you installed and registered your software at some point in the past, then your serial number should be online at www.adobe.com in the My Account area that lists registered products.
If you purchased your software from Adobe.com as a download then there may be an order receipt in your order history in my My Account area that could have your serial number.
If you purchased PS from a retail store then perhaps they have something that would help you.
Adobe is not in a position to give away software so merely asserting that you have a disc (which contains something that could also easily be downloaded for free) probably isn’t going to be enough. Do you have the box or the receipt?

Where to Go for Help With A Lost Original Serial Number?

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