Where to purchase website or store.

Seriously looking into making the switch to Mac. Looking at Mac Pro because I like the ability of changing components if needed.
Nearest Apple store is 2 hours away so I need clarification on what they would have in stock, if anything. Do the systems in stock only come one way? If so is it the default settings when looking at Apple.com
Don't want to change much, just add bluetooth and more RAM.
I also qualify for student discount. Do you have to go online to use that.

I agree with the previous poster who mentioned the same thing that I am about to. Go to a store!!!! Mine screwed up within the first 5 days and I was stuck talking to them on the phone. IMO you have very little leverage with them over the phone. I kept getting passed on to different departments. For example I tried to voice my concern to customer service since I had had a couple things go wrong..they then said I had to talk to the online store people. They are totally useless and wouldn't budge. I was very kind and realistic about the problems and no one even cared. I will only buy from a store and I don't care if it is a bit of a drive cause if something goes wrong talking to someone in real life face to face has a much higher chance of gettting results. I am extremely unsatisfied with the support I received. They told me for example "well because it is a month old we can't do anything" but they also said "It is documented here this problem happened with in the first few days" Yes my computer was a month old but it was in being serviced for almost 3 weeks.. how is that my problem?

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I am updating iphoto 9.1 to 9.3 and every time when I clicked for update aps store asked to open it in the account where you purchased. I am using the same account and its available in the purchased item of this account. Can someone resolve this problem.

I am updating iphoto 9.1 to 9.3 and every time when I clicked for update aps store asked to open it in the account where you purchased. I am using the same account and its available in the purchased item of this account. But in my purchased item library it indicates that you update iPhoto. I am not sure which account the aps store asking. Can someone resolve this problem.

Contact App Store support. They're the folks who can help with Account issues.
Regards
TD

I am trying to make a one to one reservation at a closer Apple store in Denver but each time I put my password in it kicks me over to the retail store where I purchased the one to one service. How can I avoid this?

I am trying to make a one to one reservation with my new MacBook Air at a retail store of my choosing but each time I put in my password it kicks me over to the Apple store where I purchased the one to one service. How can I avoid this and reserve at the store of my choice?

I would try the 'old fashioned way, the telephone.
Ciao.

How do I authorize my new PC to purchase from itunes store? (it says go to Store menu and choose Authorize Computer but i don't see that option anywhere)

How do I authorize my new PC to purchase from itunes store? It prompts me to go to STORE menu, then choose Authorize this Computer (which i don't see anywhere) or Advanced (which I don't see anywhere).

There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

How can I receive list of my purchases in Apple store from customer support

Hi I need help in contacting customer support to get full information about my purchases on Apple store through Visa card. All I purchased was a 20$ in game purchase for my little brother , however several days later I found out that more than 70$ were withdrawn from the debut card... And after checking the bank I was notified that all purchases were through Apple Store...and i'm 100% sure that only 20$ were used by me from this card and did not purchase any other item.
Any advice or help of how I can know of how and where the money went?
Thanks in advance

Log into your AppStore account and look at your purchase history.
Perhaps your brother made some in-app purchases in those games you
got for him.

HT1918 how to use debit card for purchase in itunes store?

i want to use debit card to purchase in itunes store and App store. How to change my account information using debit card?

Debit cards are no longer accepted in the iTunes Store, it seems. The current valid payment methods are listed here:
http://support.apple.com/kb/HT5552
Using a debit card in any online service where it stores your card is a bad idea in any case since if someone gains access to your account in the service, they can quickly drain your bank account. Credit cards limit your liability, as do prepaid iTunes cards.
Regards.

I can not purchase from app store with my macbook air, I can not purchase from app store with my macbook air

I bought a macbook air from a friend and the account is under his name. I wish to change owner information so that I can purchase from app store
HELP!
thank you for your time
Chris

The old owner needs to go to Apple's website to "edit your Support Profile" to delete ownership registration of your product(s).
You then register your "new" device, also online. Once the old owner has deleted ownership, the serial number is freed for a user (new owner-you) to add it. You should obtain/have an Apple ID first.
On your computer, in the App Store Application, sign-out the old account. Create a new account (or sign in your account - your Apple ID).

Recently replace logic board. Cannot open software purchased from Ap Store.

The Power supply and Logic Board were replaced. Now I cannot open software purchased from Ap Store. Computer gave message this was purchased for another computer and go go Ap Stor.   I did, and nothing suggested what to do??? Suggestions?

You only know a very small part of the story.   THE ORIGINAL iMAC WAS ONLY JUST OVER A MONTH OLD! The original Appointment was screwed up by Apple Support(?). I was told to drop it off in the morning and return for the 3:15PM appointment, which I did only to find there had been no appointment made, but the case number was in the system. I was told 3-5 days only to be notified by e-mail on the third day the logic board (motherboard) was bad.   Another wait. A week later it was ready and it ran from about noon until the next day about 11 AM when it had an update that required a restart where is promptly died during the restart. The Mgr of the Apple Store was gracious and had the computer replaced with a new one rather than trying something else.   Perhaps, you think it is fun to sit in a noisy store for half an hour or more, but I sure don't. Where is Apple's QC??? China!
I owned a computer business for 15 years and never once made a customer go through this much trouble.
If my computers made it through a 72 hour burn-in and did not have a problem in the next couple of weeks it never did have a failure.   My 15 year record of building computers had less than a 1% failure rate.
By the way, for your information if a new logic board is installed (I seemed to see several being done each visit) and the App does not recognize it, just uninstall it and go to the App store and re-install it.

Authrize new device for purchase in app store and iTunes

How can I authorize this device to purchase in app store and itunes? I can only use my iphone and ipda, but it does not allow me to use this new device i just bought... I can-t find the menu where i should do that
thanks for your help

If the new device is an iOS device then signing into your iTunes account on the device should be sufficient. Normally you do that when you set up the device for the first time.
Otherwise, open the App Store app, go to the Featured pane, swipe to the bottom, tap Sign In and choose to use an existing Apple ID. Fill in your username and password and tap OK.
iOS devices can only be associated with a given Apple ID every 90 days.

I have a new hard drive. iPhoto does not show as purchased in App Store although I had it on the old hard drive. How do I reinstall it without buying it again?

I have a new hard drive. iPhoto does not show as purchased in App Store although I had it on the old hard drive. How do I reinstall it without buying it?
Thank you.
John

Depends on where you got it - if it came on yoru compujter then you need to have accepeted it in the App store - and it will be in your purchases when you log in with the Apple ID that you used to set up your computer - it mahy be hidden - if you do not find it unhide applications in teh App store
LN

You are not authorized to purchase from app store

I downloaded Virtual City Playground from Mac app store. During playing this game, I want to buy Invest Points，but there always appears "you are not authorized to purchase from app store"
Does someone can help me?

Hi..
According to the support page for that app...
I am playing Virtual City Playground on my Mac and I want to buy invest points. When I try to make an in-app purchase, I get a message saying “You are not authorized to purchase from the App Store”. I have checked my App Store account and it works properly. My internet connection is stable. Why I can’t make this purchase?
Please be informed that in-app purchases for Mac are available only starting from 10.7.0 (OS X Lion).
According to your profile, you are running v10.6.8 Snow Leopard.
http://www.g5e.com/support_mac#VCP
Always a good idea to check out all the support information on the app developer's website before downloading.

Where is 'purchased' tab?

I purchased Mountain Lion a while ago for my iMac, and now I need to install it on my Macbook Pro. I've researched and read I need to go to the App Store and click on 'Purchased', but for the life of me I cannot find where the 'Purchased' tab is. Can someone please provide a link to help me find it.
Thanks!

ufauxreal wrote:
Thanks for your reply. I did as you suggested, clicked on 'Purchases' entered my ID. I found the Mountain Lion purchase, clicked on 'download', and absolutely nothing happens. Actually, the 'download' turns white for about 3 seconds, then reverts back to blue, but will not show download screen. I have preferences set to download to my desktop.
There are no download Preferences for an OSX installation.
Do it again and leave the Purchases Tab open, you can see the progress from there.
This will take a long time, be patient.

HT4759 Where is the website address for my iCloud content, apps, email etc?

Where is the website address where I can access and manage my iCloud content, apps, email etc?

Apps are not in iCloud. They are in App Store and you can access them through iOS device.
For Email, Contacts, Calendar, Notes, Reminders and iWork go to www.icloud.com from a desktop browser.

Trying to download Mountain Lion on Mac Mini currently running Lion 10.7.4. Computer is set to never sleep. When I check progress it says "waiting" under purchases on App store. What does this mean? Way too long to still be waiting. HELP

Trying to download Mountain Lion on Mac Mini currently running Lion 10.7.4. Computer is set to never sleep. When I check progress it says "waiting" under purchases on App store. What does this mean? Way too long to still be waiting. HELP

In the app store where it says waiting, do you get the option to "resume"?

How do i make it so iTunes plays the music files from where i have chosen to store them?

how do i make it so iTunes plays the music files from where i have chosen to store them as opposed to it scattering copies of my files into a myriad different folders based on the albums they came from when i'm not even interested in keeping whole albums?
I recently converted myself to mac after having been a windows formatted person since the beginning of time. I use last.fm and the client scrobbler only supports iTunes on the mac (scobbling since Nov 06 and i'm now heavily dependant upon it as a means of discovering new music) - if you don't know what that means then take it for granted i have no option other than to use iTunes as my media player whn using the mac. And almost immediately upon using iTunes i was filled with horror.
My tale of woe as follows: I copy all my mp3 files to folder X on my new mac. I copy my simple playlist in to that same folder X. The simple playlist simply lists all the files in folder X in the order i want to hear them in... simple right? And what happens the moment i start playing my simple list? Well you probably all ready know; itunes throws copies of all those files in to the air, scatters them to the four winds so each of them fall into a little folder of their own representing the album they might once have come from. I don't keep whole albums. For me the 'album experience' is a ruse to trick one into listening to weaker material. I only keep the concentrated goodness. I only put up with albums in a previous lifetime because in the days of vinyl i had no other choice apart from spending hours compiling mix tapes. Now i am liberated from these restrictions and have been for the 15 or so years i've been using a computer to listen to music. Until along comes iTunes forcing me backwards in time, frog marching me back into the past.
That simple list i mentioned is my one and only playlist. This single playlist has been evolving for 15 years as tracks are added and removed and their position in the list changes because that song sounds amazing when heard after that other song whereas hearing this song after that song would be like pouring custard over your sausages (for me shuffling is an abomination). And so here is how i've managed this list and managed synchronization of said list and listed files with my mp3 player (currently a Zen).
Adding a new file: After deciding that song is a keeper i will copy it into that simple folder that holds all my music and drop it in to a position on the list i deem most suited for it. Incidentally over this entire 15 year (i'm pretty sure it's been around that long) my media player has been winamp but for the reason previously mentioned i am unable to use winamp in mac world.
Removing a file: fortunately winamp has an option to simultaneously remove a file from the list and the hard drive. And naturally so because after all if i no longer like a song then i want it expunged completely from life or at least from my hard drive and playlist. In the brave new world of iTunes i have to remove from the list there then delete the file from where iTunes copied it from and then the place iTunes copied it to.
Editing the list: drag an item in the list to it's preferred location and select to save it as i would for any other file using any other application... well desktop type application as opposed to one that uses a database as its primary means of storage.
Syncing with the mp3 player: copy drag drop playlist file from the simple folder on the hard drive to the simple folder on the mp3 player as i would for any other file. And then also copy drag drop the most recently created files from simple folder on hard drive to simple folder on player after having ordered them by creation date so as to make it easier to select the most recently created. After a while the mp3 player will fill up with the files no longer on the list so i will delete all files from player then re-copy all flies from simple folder on hard drive to simple folder on mp3 player.
I do not make changes to the list on the mp3 player so synchronization needs only to go one way: from laptop to player.
So all very simple. Apart from editing the positions of files in the list everything is managed by copy drag dropping and deleting files using windows explorer.
But i'm in a mac and circumstances have forced me in to the corner of using iTunes. And this whole iTunes situation is terrifying for me as over the years i've heard horror stories about it deleting all of someone's music files. Perhaps this may have been by using the software incorrectly but even so, the very fact that it appears possible for this to happen simply by using the software incorrectly and the fact that it happens with some degree of frequency given the number of reports of this happening that i have heard of over the years on music discussion forums fills me with dread that i have to now use this software. And given the software's blatant disregard for the user's choice as to where to store his/her files it's no surprise that this happens. The software is pointlessly doing dangerous things with my data. Please make it stop.
Please can i just at the very least make iTunes play the music from the folder i have chosen to put my files in and not copy those files here there and everywhere without my say so? Thankyou.

option discovered in preferences. Really this and any feature that moves deletes or edits a users data should as far as possible be OFF BY DEFAULT. It shouldn't by default and without the users specific say do this dangerous and unnecessary thing without even letting the user know what it's doing!!! And then cause me a few hours (as i'm new to mac) searching for the option so as to switch it off. If i hadn't noticed the status cage declaring that it was copying files then i might never have twigged that this insane thing was occurring. And if i hadn't of noticed i would have been left maintaining the contents of the folder i copied the files to, the folder which as far as i was informed and so believed was also the location of the music files i was playing. How does Apple justify this 'genius' piece of software non-design? Surely it will hurt no one if this was off by default for new users - overall at least i dare say it would cause a lot less distress in the future for the unsuspecting public at large. Thanks for the support.

Where to purchase website or store.

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