Which account was used to purchase apps
I need to re-download a few apps. I've used two accounts to purhcase apps in the past. To avoid using the wrong account and being charged, I'd like to figure out before-hand which account was used to purchase an app. Any way to do this? Appreciate it.
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
You have not completed the process of setting up a new Mac. You need to open the Mac App Store (MAS), sign into your account, go to the Purchased pane and you should find the three free ilife apps listed with an accept button. After you accept them into your Apple ID you can update them.
Similar Messages
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I share my apple account with my three children. Inappropriate apps were purchased. Everyone denied making the purchase. Is there anyway I can find out which device made these purchases?
If only one of them purchased the app(s), wouldn't it only be on that one device (plus the computer's iTunes library if you have automatic downloads turned on)?
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Sign in with account used to purchase apps
I am trying to update apps in the App Store on my Mac. It keeps saying "please use account used to purchase app" - i only have the one account which i used when I purchased the Mac. How can I find out which account was used to purchase an App? they are updates for iPhoto, numbers etc.
Asked and answered dozens of times. Do a search on updating the prebundled/preinstalled iLife apps and you will find the solutions offered before.
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How can I find out which iTunes account was used to make a purchase?
Without really understanding how iTunes and Apple IDs worked, I created a US iTunes account on my MacBook Air as some of the content I wanted wasn't available in the Australian iTunes store. So I had two iTunes accounts on the one device and I just switched between one account and the other. But eventually I ran into problems with the whole 35 Day and 90 Day restrictions when trying to change between one and the other. So now I'm going to use two separate devices to manage the two accounts, but I want to be able to remove everything I bought from the US iTunes account from my MacBook Air and keep only the stuff I bought from the Australian store. Is it possible to find out which account was used to buy a particular song/video/TV programme?
Select the tune and then - Get Info - in the dialog box is a note of the Apple ID used to purchase.
MJ -
Anyone know how I can figure out which of my family's 5 Apple devices was used to purchase a specific song via iTunes ? We all have the same Apple ID/account which makes it tricky... Thanks!
valfromedina wrote:
What I was afraid of. Thanks. Seems like someone at Apple should be figuring this out. Would be nice to link each purchase to a specific device.
That would not be practical or probably even possible since one of the features of recent versions of iTunes and the iTunes Store is to allow new purchases to be automatically downloaded to every device registered to your Apple ID when something is purchased. If you want purchases linked to specific devices, each user should have his or her own iTunes Store account.
Regards. -
I can't update iPhoto 9.4.1 to 9.4.3. Every time I click update, it tells me to sign in to the account I used to purchase it but it was preinstalled. Please help!!!
They are updated through the Software Update facility, not the Mac App Store.
Thanks for popping in....
My iLife apps are all from retail install disks predating Lion/ML; I am running 10.8.4 and as soon as I choose Software Update from the menu, the app store 'Updates" window opens with "checking for updates". I believe that behavior (SU being directed to MAS) was changed with ML? -
To update this application, sign in to the account you used to purchase it. The app was pre-installed, how do I get past this message?
The the account you used to "purchase" iPhoto is the Apple ID you used to set yoru couputer up with - log into th eApp store using that Apple ID and look under purchases - if you have not accepted the App yet then you will have to accept it first
LN -
Am not sure how to solve this issue ,, but i had an old MAcBook Pro that i was using with for somt time and i got a notre MACBook pro and on both of them am using the same apple accouny to purchase or download application . . now APP store is not allowing to upgrade or purchase any applications on my newest MAC posting this message " To Update this application , sign in to the account you used to purchase it" .. and could not find a solution to this by signing out and in didnt work ,, any clues is much appreciated..
Cheers
HeshamThanks for you reply. I'm 99% positive that I'm using the user id and password that I used to set up my computer. That's why I'm stumped. I read the solution someone else suggested (type your user name without @gmail and create a new password. When I tried it, I was asked for my birthday. It didn't recognize it. I know I got my birthday correct. Oh well...
Karen -
The App Store says I have updates for I-Photo and Garage Band. When I try to update I get the following message: You have updates available for other accounts To update this application, sign in to the account you used to purchase it." Both apps came with my computer and as far as I know I only have one Apple account. Any thoughts? Thanks.
KarenThanks for you reply. I'm 99% positive that I'm using the user id and password that I used to set up my computer. That's why I'm stumped. I read the solution someone else suggested (type your user name without @gmail and create a new password. When I tried it, I was asked for my birthday. It didn't recognize it. I know I got my birthday correct. Oh well...
Karen -
HT204053 how can i find out which id i used to purchase an app?
i can't update iphoto, imovie and garageband cause it says "sign in to the account you used to purchase it" but those were pre-installed when i bought my iMac and i don't have a second id. what can i do or how can i find out which is the right account for these apps?
thanks in advanceI also have a linked problem like that. I bought various apps under different ids and now I don't know how to sign in - where to sign in under the emails that I bought them on so i can't update my Pages app.
Can anyone help us please?
Is there a way to put them altogether now under my apple id with icloud?
Thanks -
My apple is not activating,Asking for Apple ID &p.word, I have entered the apple ID which i was using to download all apps,but it wont work, Now system is saying that your apple Id is wrong, My question is Can there be two apple IDs? My apple ID is my Yahoo mail it self, but not able to log in to Icloud, Can any body guide, Why, I can not.
Hi dip_kinu,
I apologize, I'm a bit unclear on exactly what device you are trying to set up and what is happening when you try to do so. If you are having issues remembering your Apple ID, or feel like you may have set up multiple Apple ID's, you may find the following page helpful:
Apple - My Apple ID: Find your Apple ID
https://iforgot.apple.com/appleid
Regards,
- Brenden -
I used my only Apple ID to purchase my iMac (Intel-based one). I've never been able to update core apps that came with it. I can update third party apps I've bought (like Coda), but when I try to update Garage Band, iPhoto, iMovie and so on, a popup message appears saying "You have updates available for other accounts" and "Log in with the account you used to purchase this app in order to update it", or similar (see screenshot above).
The OS seems to get its updates fine - it's just the core apps from the App Store.
I've only ever had one Apple ID, so I have no idea what to do. I went to ask the Genius bar at my local Apple store, and they couldn't help, and insisted that I must have purchased the iMac using a different account, but I definitely didn't. There are a few posts on non-Apple forums of this happening to other people, so it must be a rare bug.
I'm a little concerned it may affect my ability to update from Lion to Mountian Lion. Can anyone help?
DanHave you done a Disk Repair and a Disk Permissions Repair?
If that doesn't resolve the problem I would suggest calling customer support about this issue as it is most likely on their (Apple's) end that the problem exists. -
Upgraded to OX Mt Lion and the app store wants to update iMovie and iPhoto. When I hit the update button I get this message.
To update this application, sign in to the account you used to purchase it.So do it.
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I can not update my apps on my iMac all I get is - To update this application, sign in to the account you used to purchase it. what can I do to fix this?
Here is the link to the Mac App Store (MAS) forum:
https://discussions.apple.com/community/mac_app_store/using_mac_apple_store
You might want to browse or search through that one and then create a new post there if you can't find an answer; I've heard of posts detailing problems with iLife applications if you either buy a used Mac or wipe/reinstall your OS. I'm not knowledgeable enough about that subject, but somebody there should be. -
Cant purchase next level on candy crush. Message reads that a different id was used to purchase this app and in order to buy the the item with this id you must first purchase the app. I have always had the same id
Did you download that game, or could somebody else have downloaded it or synced it to your iPad ? And the id that shows in Settings > iTunes & App Store is your id - if not then tap on it to log out of it and then log back in
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