Which flash files?

I encoded some footage in adobe media encoder, around 3 - 5 minutes long. I turned the footage into flash files.
the format was flv, sorenson spark, 15fps
the flash file size was approx 20 meg after the encoder had done its job.
I upload it to my server and everyone in the usa and canada can play it but the people in europe and the uk cannot play it. it loads in the beginning but grinds to a halt after 10 - 15 seconds. then the footage catches up with the buffer and the footage stops.
it is not the download speed because they can watch mlb.com or other streaming hi def footage that is located on servers in the USA , it only seems to be the files that I am using? they all have fast , modern computers.
I have tried absolutey everything, mac, pc, server, different server, different players, no player, play in the day time, play in the night time, in a folder by itself, no folder...... you can imagine!
does anyone have any idea what could cause these files todo this in the UK and Europe? there is absolutely no issue what so ever in the usa?the files play perfectly in the USA.
This issue is a two week trouble shoot so far so i would be extremely grateful if someone could point me in a direction that makes some sense.
thank you in advance ' i am not worthy, i am not worthy etc'
francis

ava4celtic wrote:
I upload it to my server and everyone in the usa and canada can play it but the people in europe and the uk cannot play it. it loads in the beginning but grinds to a halt after 10 - 15 seconds. then the footage catches up with the buffer and the footage stops.
it is not the download speed because they can watch mlb.com or other streaming hi def footage that is located on servers in the USA , it only seems to be the files that I am using? they all have fast , modern computers.
I have tried absolutey everything, mac, pc, server, different server, different players, no player, play in the day time, play in the night time, in a folder by itself, no folder...... you can imagine!
does anyone have any idea what could cause these files todo this in the UK and Europe? there is absolutely no issue what so ever in the usa?the files play perfectly in the USA.
This issue is a two week trouble shoot so far so i would be extremely grateful if someone could point me in a direction that makes some sense.
thank you in advance ' i am not worthy, i am not worthy etc'
francis
Have you ever actually pinged your server from overseas? A lot of the larger sites have faster connections than the average shared host. Plus they are the only site on their server, where you could potentially be sharing the server with a lot of other sites.
Can you post a link to the question and any further information you have about the encoding of the video? Which FLV video setting are you using? Anything you can provide will help and a link is better too so we can see it in action.

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