Which itunes folder do I copy for iphone contact backup?

I lost all of my iphone 4 contacts last week when the message app malfunctioned and then the contacts disappeared.  This seems to be happening to many others also.  My iphone 4 was backed up in itunes on my PC running windows xp.  However, when I upgraded the itunes to 11.1.3, my PC now runs at 100% CPU usage when I'm in itunes with my iphone connected to PC (does not happen with any other application I run on the PC).  So, I wasn't able to restore the iphone backup from my PC to get the contact info.  I went into the Apple store and purchased a new iphone.  I discussed the problem with Apple and scheduled an appointment at the genius  bar.  The Apple sales person told me to copy my itunes folder (which has the iphone 4 backup) on to an external drive and bring the drive, along with my Macbook Pro (extra computer at home) into the store and they would try to restore my contacts on my new iphone.  When I do a search on my PC for the itunes folder, a few itune folders appear and I'm not sure which one I should copy. I'd appreciate any information you can provide - I'm very desperate to try to get all my contact information restored on the new iphone.

The iPhone is not intended to be sole storage of contacts.
There is no one specific folder that can be used to recovery anything from an iOS backup.
The backup has one purpose, to restore an iOS device.  Restores are ALL or nothing.
The iTunes folder does not contain the backup.  Not sure why anyone would tell you such a silly thing.
Where are iTunes backups stored on your computer
The folder where your backup data is stored depends on the computer's operating system.   Make sure the backup folder is included in your data-backup routine. iTunes places the backup files in the following places:
Mac:  ~/Library/Application Support/MobileSync/Backup/
The "~" represents your Home folder. If you don't see Library in your home folder, hold Option and click the Go menu.
Windows XP:  \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.
Windows Vista, Windows 7, and Windows 8:  \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press Return.

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